Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

1161 Reviews

ReScore Reviews™ (41)

ReScore
Overall Rating 4.7073188/5Overall Rating 4.7073188/5Overall Rating 4.7073188/5Overall Rating 4.7073188/5rating 4.7073188
Original
Overall Rating 2.2439/5Overall Rating 2.2439/5rating 2.2439rating 2.2439rating 2.2439
95% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


TQ
Tim Q.
Hendersonville, TN
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Had oil change done and tires rotated
Everyone was very nice and made sure you were taken care of !

MT
Mike T.
Hendersonville, TN
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Top Notch Service Department
Nick and his entire service team are the best!
NICHOLAS T., Service Manager from Hallmark Hyundai responded on 10/15/2018

Mike your the best! Thank you so much for the 5 star review. If you have second thoughts on the trim color let me know. We should be coming by soon to get some food :) 

Nicholas Taylor
Service Manager
615-431-4818
nick.taylor@hallmarkautogroup.com

JD
Janice D.
Greenbrier, TN
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Janice D
I always have my auto serviced at Hallmark Hyundai. They don't try to to sale you stuff you don't need.

Verified Customer
Gallatin, TN
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Mr.
Good job!!

JT
John T.
Brentwood, TN
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
John
Great techs and friendly staff, all located near my home.
NICHOLAS T., Service Manager from Hallmark Hyundai responded on 10/20/2018

Glad our location is convenient for you. Thank you for your business and 5 star review! We look forward to servicing your car in the future. 

Nicholas Taylor
Service Manager
615-431-4818
nick.taylor@hallmarkautogroup.com

Verified Customer
Gallatin, TN
2015 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
*
*
NICHOLAS T., Service Manager from Hallmark Hyundai responded on 10/20/2018

Thank you for your business and your 5 star review. We look forward to servicing your car in the future. 

Nicholas Taylor
Service Manager
615-431-4818
nick.taylor@hallmarkautogroup.com

CM
Carlton M.
Nashville, TN
2013 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/09/2018 Category: Service
Oil Change
More customer interaction about work done on car

GS
Gordon S.
Mount Juliet, TN
2010 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Excellent Service
Helpful, and capable.
NICHOLAS T., Service Manager from Hallmark Hyundai responded on 10/20/2018

Thank you for your business and your 5 star review. We look forward to servicing your car in the future! 

Nicholas Taylor
Service Manager
615-431-4818
nick.taylor@hallmarkautogroup.com

Verified Customer
Old Hickory, TN
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Great service
The quality of service is great, without an excessively long wait.
NICHOLAS T., Service Manager from Hallmark Hyundai responded on 10/20/2018

Glad we can take care of your car in a timely manner. We make it our priority to get you in and out as quickly as possible. Thank you for your business and your 5 star review!

Nicholas Taylor
Service Manager
615-431-4818
nick.taylor@hallmarkautogroup.com

LH
Lee H.
Nashville, TN
2012 Hyundai Elantra To
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Customer service
I have always been greeted within 2 minutes of arrival, most times I'm met outside before I can even get to the door. If they are in the middle of attending to another customer they tell you such and show you to where you can be seated. That's when their secret weapon deploys, Ms. Helen, she will ask if you need a beverage or a snack, she will answer any question you pose and she will do this it seems ever so often throughout your visit. It makes any wait you have bearable. Once a service person gets the information about your visit, they advise what was found and keep you updated on the progress of the work
NICHOLAS T., Service Manager from Hallmark Hyundai responded on 10/19/2018

Thank you for your continuous business and kind words. Ms. Helen is great! We all love her! We look forward to servicing you your vehicle in the future. 

Nicholas Taylor
Service Manager
615-431-4818
nick.taylor@hallmarkautogroup.com

Verified Customer
Hendersonville, TN
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Fast and friendly
Bought here but moved out of state. Went in for headlamp, and they took my car right away, addressing two recalls as well. Got everything finished in time for my dad’s eye surgery. Thank you, Hallmark Hyundai!
NICHOLAS T., Service Manager from Hallmark Hyundai responded on 10/05/2018

Thank you for your business and we look forward to taking care of your vehicle in the future!

Nicholas Taylor
Service Manager
615-431-4818
nick.taylor@hallmarkautogroup.com

MJ
Martin J.
Nashville, TN
2019 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Service
Friendly and professional
NICHOLAS T., Service Manager from Hallmark Hyundai responded on 10/05/2018

Thank you for your business and we look forward to taking care of your vehicle in the future!

Nicholas Taylor
Service Manager
615-431-4818
nick.taylor@hallmarkautogroup.com

BR
Becky R.
Hendersonville, TN
2016 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Always Fast and Friendly
Very friendly and helpful, as always. Had their snacks and drinks available first thing in the morning. I had a few extra questions this time which they found answers for by making a couple phone calls for me. No complaints, staff is always friendly and ready to help! I’ll be back in 3 months!
NICHOLAS T., Service Manager from Hallmark Hyundai responded on 10/05/2018

Thank you for your business and we look forward to taking care of your vehicle in the future!

Nicholas Taylor
Service Manager
615-431-4818
nick.taylor@hallmarkautogroup.com

RW
Richard W.
Cottontown, TN
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Service review
Friendly family atmosphere.
NICHOLAS T., Service Manager from Hallmark Hyundai responded on 10/04/2018

Thank you for your business and we look forward to taking care of your vehicle in the future!

Nicholas Taylor
Service Manager
615-431-4818
nick.taylor@hallmarkautogroup.com

AD
Andrew D.
Hendersonville, TN
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Excellent Service!
From the moment I walked in the door, I was greeted with excellent customer service. The facility had good WiFi while I waited and they even came over to ask me if I needed anything to eat or drink. A very pleasant experience that was also professional and timely.
NICHOLAS T., Service Manager from Hallmark Hyundai responded on 10/04/2018

Thank you for your business and we look forward to taking care of your vehicle in the future!

Nicholas Taylor
Service Manager
615-431-4818
nick.taylor@hallmarkautogroup.com

VB
Veronica B.
Madison, TN
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Service Manager and Receptionist
Love and appreciate the kindness, great customer service and prompt attention to your needs and your vehicle..
Nick the Service Manager is AWESOME!
NICHOLAS T., Service Manager from Hallmark Hyundai responded on 10/04/2018

Thank you for your business and we look forward to taking care of your vehicle in the future!

Nicholas Taylor
Service Manager
615-431-4818
nick.taylor@hallmarkautogroup.com

BC
Bobby C.
Goodlettsville, TN
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Very good dealership
Very good dealership
NICHOLAS T., Service Manager from Hallmark Hyundai responded on 10/04/2018

Thank you for your business and we look forward to taking care of your vehicle in the future!

Nicholas Taylor
Service Manager
615-431-4818
nick.taylor@hallmarkautogroup.com

BG
Beverly G.
Goodlettsville, TN
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
A Plus
Cordial, efficient, and knowleable personnel.
NICHOLAS T., Service Manager from Hallmark Hyundai responded on 10/04/2018

Thank you for your business and we look forward to taking care of your vehicle in the future!

Nicholas Taylor
Service Manager
615-431-4818
nick.taylor@hallmarkautogroup.com

DC
David C.
Gallatin, TN
2016 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
service
nice over all
NICHOLAS T., Service Manager from Hallmark Hyundai responded on 10/04/2018

Thank you for your business and we look forward to taking care of your vehicle in the future!

Nicholas Taylor
Service Manager
615-431-4818
nick.taylor@hallmarkautogroup.com

RH
Robert H.
Nashville, TN
2016 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Service: Quick and Thorough
Vehicle service completed earlier than expected and at a very reasonable price. All individuals at location were courteous and helpful
NICHOLAS T., Service Manager from Hallmark Hyundai responded on 10/04/2018

Thank you for your business and we look forward to taking care of your vehicle in the future!

Nicholas Taylor
Service Manager
615-431-4818
nick.taylor@hallmarkautogroup.com