98% Would Recommend
Latest Review 14 days ago
Marilyn T. on 11/04/2017
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Marilyn said she has always used this business for service. The employees completed her service within an hour.
Vehicle: Honda Fit
Category: Service
Service Date: 10/31/2017
Review Created: 11/04/2017
This review was collected via phone interview by Customer Research Inc.
Katelyn D. on 10/30/2017
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Katelyn said the service was great. She was happy with the service.
Vehicle: Ford Explorer
Category: Service
Service Date: 09/28/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Joyce M. on 10/17/2017
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Joyce said the service was done smoothly. The work was done in a timely manner and she liked their service.
Vehicle: Ford Mustang
Category: Service
Service Date: 10/10/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Clarence B. on 09/29/2017
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Clarence said the business is very good. He has never been overcharged. He has used them for a long time. The work is very good, and he trusts them.
Vehicle: Honda Civic Cpe
Category: Service
Service Date: 09/25/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Judith A. on 09/29/2017
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Spoke with Judith's husband. He said this business was great.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 09/25/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
DAVID K. on 09/27/2017
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"Awesome"
You guy do such a great job with our old cars and everyone is so friendly, thanks Hamlin's we'll be back!
Vehicle: Hyundai Elantra
Service Date: 09/25/2017
Review Created: 09/27/2017 01:03 PM
Vito C. on 09/11/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"Poor quality work"
I had my car serviced here for body work. Everything looked great until about six month after my service date my fog light inserts became loose and fell out of place. For some reason Hamlin's glue these inserts into place. Anyone with any common sense knows this is not common practice for auto manufacturers to glue these piece into place. They simply snap into place. I'm not sure if they used an aftermarket bumper or a previous years bumper. Either way, it wasn't fixed properly, and is just poor quality of work. Unfortunately, this is why auto body and service stations get a bad reputation. I would not recommend Hamlins to anyone.
Service Date: 09/16/2016
Review Created: 09/11/2017 07:22 AM
Stephanie B., Business Manager at Hamlin's Automotive responded on 09/11/2017

Vito, 

I'm so sorry that you had such a horrible experience at Hamlins! 

Please tell me your make/model of your car.  I would like to get to address this situation!

Thanks
Steph

Stephanie Baker
Business Manager
Hamlin's Automotive
(412) 221-2100
Stephanie B., Business Manager at Hamlin's Automotive responded on 09/11/2017

I'd like to address this situation...

please excuse my typos...too many things going on!

Stephanie Baker
Business Manager
Hamlin's Automotive
(412) 221-2100
William S. on 08/24/2017
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William said this was the second time he has used this business and they provided very good service.
Vehicle: Mercury Mountaineer
Category: Service
Service Date: 08/22/2017
Review Created: 08/24/2017
This review was collected via phone interview by Customer Research Inc.
Alan D. on 08/04/2017
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Spoke with Mary. She said the business was very friendly, and courteous. The price was right and they were very professional.
Vehicle: Ford Fusion
Category: Service
Service Date: 08/01/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
AMY S. on 08/02/2017
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"Inspection"
Excellent service as always!
Vehicle: Nissan Altima
Service Date: 08/01/2017
Review Created: 08/02/2017 06:49 AM
Stephanie B., Business Manager at Hamlin's Automotive responded on 08/02/2017

Thanks Amy for the 5 star review!!!

Stephanie Baker
Business Manager
Hamlin's Automotive
(412) 221-2100
Dan H. on 07/25/2017
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Spoke with Jessica. She said the staff is extremely nice and helpful, but they didn't fix the problem. This business is polite, helpful and they provide the best customer service. They've worked with them before.
Vehicle: Jeep Patriot
Category: Service
Service Date: 06/30/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Janet M. on 07/20/2017
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Janet said she liked this business.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 07/19/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
BRIAN W. on 07/03/2017
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"Top Shelf Professionals and Service"
From out of city, Great roadside service, Hamlin's came through when all others ignored the call. Prompt and friendly repair service quickly repaired my truck. Can't beat 'em!
Vehicle: Dodge Pickup
Service Date: 06/30/2017
Review Created: 07/03/2017 01:00 PM
Corey E. on 06/16/2017
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Corey said the employees did a good job on his vehicle.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/12/2017
Review Created: 06/16/2017
This review was collected via phone interview by Customer Research Inc.
Mark A. on 06/15/2017
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Mark said he would recommend this business for service.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 05/25/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
Alan D. on 06/15/2017
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Alan said the service at this business was excellent. Gary was very nice to work with and personable.
Vehicle: Ford Fusion
Category: Service
Service Date: 06/12/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
CORRINE B. on 05/22/2017
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"Quick and honest"
Started my Monday with a flat tire....called Hankins they got me right in. Plugged the tire, put it back on and ordered me 2 new tires. As soon as my new tires came in they again got me right in and put them on. Great place, friendly and honest!!
Vehicle: Honda Pilot
Service Date: 05/04/2017
Review Created: 05/22/2017 03:21 AM
Dan D. on 05/08/2017
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Dan said this business was absolutely phenomenal. They went above and beyond what he needed and they followed up with a phone call. They told him that if he had any problems they would fix them free of charge.
Vehicle: Ford Explorer
Category: Service
Service Date: 05/02/2017
Review Created: 05/08/2017
This review was collected via phone interview by Customer Research Inc.
Corrine B. on 04/21/2017
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Corrine said this business is good and fast. She is returning for more work to be done.
Vehicle: Honda Pilot
Category: Service
Service Date: 04/20/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
DAVID K. on 03/29/2017
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"Happy"
Glad I found you. You guys are great.
Vehicle: Hyundai Elantra
Service Date: 03/27/2017
Review Created: 03/29/2017 06:08 AM
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