Hampton Hyundai Fort Walton Beach


Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

838 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
100% Business Response
Latest Review about 18 hours ago
J B. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Front end vibration. "
They found the problem and made the necessary repairs .
Vehicle: 2015 Hyundai Equus
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/20/2017 10:52 AM
Daniel C., Service Manager at Hampton Hyundai Fort Walton Beach responded on 10/20/2017

Thank you for your business!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com
Martin A. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"serivce "
Service is performed in a timely and professional manner
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/20/2017 09:06 AM
Daniel C., Service Manager at Hampton Hyundai Fort Walton Beach responded on 10/20/2017

Thank you for the five stars

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com
Fred S. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service writers are curtious and knowledgeable"
Hampton Hyundai runs a great service department.
Employees are well trained and are very efficient at what they do
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/19/2017 07:50 PM
Daniel C., Service Manager at Hampton Hyundai Fort Walton Beach responded on 10/20/2017

Thank you for the positive feedback and the five stars!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com
Paul B. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Friendly Service"
Everyone was nice and professional. Service was done and I was leaving in a reasonable time.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/19/2017 10:59 AM
Daniel C., Service Manager at Hampton Hyundai Fort Walton Beach responded on 10/19/2017

Thank you for the five stars!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com
Sharon S. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfaction"
Always a pleasant experience ! Friendly, helpful, courteous staff !
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/17/2017 08:14 PM
Daniel C., Service Manager at Hampton Hyundai Fort Walton Beach responded on 10/18/2017

Thank you for the five stars!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com
Mark D. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Customer Service"
Excellent Customer Service
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/17/2017 02:37 PM
Daniel C., Service Manager at Hampton Hyundai Fort Walton Beach responded on 10/17/2017

Thank you for your business!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com
Brittney H. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Great customer service "
Fast service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/17/2017 10:57 AM
Daniel C., Service Manager at Hampton Hyundai Fort Walton Beach responded on 10/17/2017

Thank you for the five stars!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com
Ryan M. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always good service"
My family have come to Hampton's service department for years and we won't stop now. Always excellent work and always efficient every time. Great people and always willing to work with us. Thanks again!
Vehicle: 2017 Hyundai Ioniq Hybr
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/17/2017 10:12 AM
Daniel C., Service Manager at Hampton Hyundai Fort Walton Beach responded on 10/17/2017

Thank you for your loyal business. Look forward to seeing you for your next service.

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com
Verified Customer on 10/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly, Helpful Staff"
They did what was needed without trying to upsell me, that made more comfortable with what they said.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/17/2017 07:46 AM
Daniel C., Service Manager at Hampton Hyundai Fort Walton Beach responded on 10/17/2017

Thank you for your business!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com
Joseph L. on 10/15/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great Service Department "
Speedy service department.
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/15/2017 11:00 AM
Daniel C., Service Manager at Hampton Hyundai Fort Walton Beach responded on 10/16/2017

Thank you for your business!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com
Mike D. on 10/14/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Nice staff. "
Not satisfied!!!!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/14/2017 09:06 PM
Daniel C., Service Manager at Hampton Hyundai Fort Walton Beach responded on 10/16/2017

Thank you for the feedback. We will be in contact with you shortly to discuss your previous service.

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com
Serena R. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
I received excellent service. Noel was great and answered all of my questions and concerns. Overall I received excellent and friendly service from everyone I encountered that day.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/13/2017 04:35 PM
Daniel C., Service Manager at Hampton Hyundai Fort Walton Beach responded on 10/14/2017

Thank you for your positive feedback and five stars!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com
MELISSA B. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick & Friendly"
Great service department. Quick and friendly.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/28/2017
Service Type: Repair
Review Created: 10/13/2017 11:50 AM
Daniel C., Service Manager at Hampton Hyundai Fort Walton Beach responded on 10/13/2017

Thank you for your business! We always try to be as quick and efficient as possible on every vehicle.

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com
Verified Customer on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenient, plesent, quality"
Just didn't vacuum my trunk
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/13/2017 11:03 AM
Daniel C., Service Manager at Hampton Hyundai Fort Walton Beach responded on 10/13/2017

Thank you for the five stars! 

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com
Bruce J. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service!!"
One of the few places left in the states where they treat their customers with respect and actually listen to their customers. Have bought two vehicle from them and continue to get them serviced with them.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/13/2017 10:19 AM
Daniel C., Service Manager at Hampton Hyundai Fort Walton Beach responded on 10/13/2017

Thank you for the five stars!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com
Rasma S. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"ECE..."
Excellent Customer Experience***
I will love to mention that Noel & Gloria change my opinion to go back for oil change to the dealer service division as they treat you well.
Vehicle: 2011 Hyundai Sonata Hyb
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/13/2017 09:49 AM
Daniel C., Service Manager at Hampton Hyundai Fort Walton Beach responded on 10/13/2017

Thank you for your business!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com
David M. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Friendly and reliable service, administered by Brandon Lantz. Special thanks to him, as well as to the unknown maintenance group.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/13/2017 07:43 AM
Daniel C., Service Manager at Hampton Hyundai Fort Walton Beach responded on 10/13/2017

Thank you for the five stars and positive feedback!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com
Verified Customer on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Great and friendly service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/12/2017 10:35 AM
Daniel C., Service Manager at Hampton Hyundai Fort Walton Beach responded on 10/12/2017

Thank you for your business!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com
Justan S. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Over due oil change "
So I had to get my oil changed and it was about a week over due. Just showed up they got my car in and out with in 30 minutes and also checked out my A.C. control and passenger some light and order the parts for them
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/10/2017 03:56 PM
Daniel C., Service Manager at Hampton Hyundai Fort Walton Beach responded on 10/11/2017

Thank you for the five stars!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com
Brayden R. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great at getting me in at a timely manner. "
Have always done a great job. Always take it to you guys after I bought a Hyundai. PS I want to do a radio add one day for you all.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/10/2017 02:43 PM
Daniel C., Service Manager at Hampton Hyundai Fort Walton Beach responded on 10/10/2017

Thank you for the five stars! We would love that and look forward to seeing you for your next service.

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com
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