Hampton Hyundai Fort Walton Beach


Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

1021 Reviews

ReScore Reviews™ (10)

ReScore
Overall Rating 4.900001/5Overall Rating 4.900001/5Overall Rating 4.900001/5Overall Rating 4.900001/5rating 4.900001
Original
Overall Rating 2.3/5Overall Rating 2.3/5rating 2.3rating 2.3rating 2.3
95% Would Recommend
100% Business Response
Latest Review 1 day ago
Verified Customer on 02/21/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service Dept"
Customer service in the service department is always spot on at this dealership.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 02/16/2018
Service Type: Repair
Review Created: 02/21/2018 04:14 PM
Daniel C., Service Manager at Hampton Hyundai Fort Walton Beach responded on 02/22/2018

Thank you for your business!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com
Fred S. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hampton Hyundai service dept"
Good service and reasonable time in and out
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/20/2018 07:48 PM
Daniel C., Service Manager at Hampton Hyundai Fort Walton Beach responded on 02/21/2018

Thank you for the positive feedback!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com
John C. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always Great Service!"
Brought the car in for engine light just before closing, was expecting to leave the car overnight, staff stayed late and got the car fixed! Awesome customer service as usual! They went above and beyond what I was expecting.
Vehicle: 2007 Hyundai Accent
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/20/2018 04:34 PM
Daniel C., Service Manager at Hampton Hyundai Fort Walton Beach responded on 02/21/2018

Thank you for the five stars!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com
Luis V. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Job fast and efficient "
Amazing staff took care of my car and was able to get it out of there in just a few hours with no appointment very pleased with their performance
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 02/16/2018
Service Type: Repair
Review Created: 02/20/2018 02:24 PM
Daniel C., Service Manager at Hampton Hyundai Fort Walton Beach responded on 02/20/2018

Thank you for the five stars!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com
Ramon R. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
It was quick and they even offered to wash my vehicle
Vehicle: 2016 Hyundai Genesis Co
Category: Service
Service Date: 02/15/2018
Service Type: Maintenance
Review Created: 02/20/2018 12:37 PM
Daniel C., Service Manager at Hampton Hyundai Fort Walton Beach responded on 02/20/2018

Thank you for your business!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com
Lois A. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
DJ was kind and answered all my questions. Service was done in a timely fashion and I highly recommend them.
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/20/2018 10:00 AM
Daniel C., Service Manager at Hampton Hyundai Fort Walton Beach responded on 02/20/2018

Thank you for the five stars!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com
Sharon B. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional "
Professional, Friendly and timely. Perfect for my busy schedule. It was a great experience and I drove away in confidence that my car had been serviced by The BEST! Thank you
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/15/2018 09:52 AM
Daniel C., Service Manager at Hampton Hyundai Fort Walton Beach responded on 02/15/2018

Thank you for the five stars and positive feedback!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com
Pamela B. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
very friendly and the service on my vehicle did not take long. Will return to dealership for any service that I need on my automobile.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/10/2018
Service Type: Repair
Review Created: 02/14/2018 04:28 PM
Daniel C., Service Manager at Hampton Hyundai Fort Walton Beach responded on 02/15/2018

Thank you for the five stars!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com
Verified Customer on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hampton has it!"
Courteous professional service staff and a job well done.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/08/2018
Service Type: Maintenance
Review Created: 02/13/2018 10:46 AM
Daniel C., Service Manager at Hampton Hyundai Fort Walton Beach responded on 02/13/2018

Thank you for the five stars!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com
Jeffrie G. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent, fast service"
Never a problem. Always fast, courteous.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/06/2018
Service Type: Repair
Review Created: 02/13/2018 04:13 AM
Daniel C., Service Manager at Hampton Hyundai Fort Walton Beach responded on 02/13/2018

Thank you for the five stars!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com
Pamela M. on 02/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional service manager"
Service rep gave a clear explanation of work to be completed. Vehicle was returned in a reasonable time frame and clean condition.








service
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 02/05/2018
Service Type: Maintenance
Review Created: 02/10/2018 03:24 PM
Daniel C., Service Manager at Hampton Hyundai Fort Walton Beach responded on 02/12/2018

Thank you for the five stars and positive feedback!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com
Marvon N. on 02/10/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service was fast."
.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/05/2018
Service Type: Maintenance
Review Created: 02/10/2018 11:44 AM
Daniel C., Service Manager at Hampton Hyundai Fort Walton Beach responded on 02/10/2018

Thank you for your business. Those services are for your oil change and tire rotations. There are other factory maintenance services that we perform that are not included in the package you purchased when purchasing the vehicle. 

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com
Curtis J. on 02/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
prompt service
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 01/25/2018
Service Type: Maintenance
Review Created: 02/10/2018 10:45 AM
Daniel C., Service Manager at Hampton Hyundai Fort Walton Beach responded on 02/10/2018

Thank you for your business!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com
Verified Customer on 02/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Ease of making appointment, kept me informed and completed work in a reasonable amount of time.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 02/05/2018
Service Type: Maintenance
Review Created: 02/08/2018 04:26 PM
Daniel C., Service Manager at Hampton Hyundai Fort Walton Beach responded on 02/09/2018

Thank you for the five stars!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com
Sarah G. on 02/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Fast, efficient and car wash
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/01/2018
Service Type: Maintenance
Review Created: 02/06/2018 01:15 PM
Daniel C., Service Manager at Hampton Hyundai Fort Walton Beach responded on 02/06/2018

Thank you for the five stars!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com
David W. on 02/06/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"XXXXX"
XXXXXX
Vehicle: 2010 Hyundai Genesis
Category: Service
Service Date: 01/31/2018
Service Type: Maintenance
Review Created: 02/06/2018 12:00 PM
Daniel C., Service Manager at Hampton Hyundai Fort Walton Beach responded on 02/06/2018

Thank you for your business!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com
Anita G. on 02/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The customer service is great.!!!!!"
Love Hampton Hyundai. They treat u like family. Would recommend anyone to go buy from them and get service.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 01/31/2018
Service Type: Maintenance
Review Created: 02/06/2018 04:46 AM
Daniel C., Service Manager at Hampton Hyundai Fort Walton Beach responded on 02/06/2018

Thank you for being a loyal customer for so long and we look forward to seeing you next time.

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com
Verified Customer on 02/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Vehicle Maintenance"
Professional and courteous staff
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 02/05/2018 01:03 PM
Daniel C., Service Manager at Hampton Hyundai Fort Walton Beach responded on 02/05/2018

Thank you for your business!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com
Verified Customer on 02/05/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Quick and convienant"
was in and out, service members were very helpful.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/29/2018
Service Type: Maintenance
Review Created: 02/05/2018 07:46 AM
Daniel C., Service Manager at Hampton Hyundai Fort Walton Beach responded on 02/05/2018

Thank you for your business!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com
Susan C. on 02/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service "
Good Service in a timely manner
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 01/19/2018
Service Type: Maintenance
Review Created: 02/03/2018 06:51 PM
Daniel C., Service Manager at Hampton Hyundai Fort Walton Beach responded on 02/05/2018

Thank you for your business!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com
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