Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

1401 Reviews

ReScore Reviews™ (20)

ReScore
Overall Rating 4.9500015/5Overall Rating 4.9500015/5Overall Rating 4.9500015/5Overall Rating 4.9500015/5rating 4.9500015
Original
Overall Rating 2.4/5Overall Rating 2.4/5rating 2.4rating 2.4rating 2.4
96% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


Verified Customer
Navarre, FL
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Great service
Hampton and it's employees always take care of me and my car
Daniel C., Service Manager from Hampton Hyundai Fort Walton Beach responded on 09/20/2018

Thank you for the five stars!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com

MF
Michele F.
Navarre, FL
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Honest, personal service.
Associate gave me advice regarding the gas that I should use in my car. They always go the extra mile and I am treated as a valued customer at every visit.
Daniel C., Service Manager from Hampton Hyundai Fort Walton Beach responded on 09/19/2018

Thank you for the great review and the five stars!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com

AW
Amy W.
Fort Walton Beach, FL
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Amazing Service
Flexible schedule for drop off, pick up and payment that met my needs! Very fair prices. Thank you so much
Daniel C., Service Manager from Hampton Hyundai Fort Walton Beach responded on 09/18/2018

Thank you for the five stars!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com

Verified Customer
Crestview, FL
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Godd Service
Good service. Quick. Easy
Daniel C., Service Manager from Hampton Hyundai Fort Walton Beach responded on 09/18/2018

Thank you for the five stars!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com

CB
Colette B.
Navarre, FL
2017 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Accommodating
No comments at this time. All is great.
Daniel C., Service Manager from Hampton Hyundai Fort Walton Beach responded on 09/18/2018

Thank you for the five stars!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com

CS
Catherine S.
Navarre, FL
2017 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018 Category: Service
Always a great experience!
Was in and out quickly and customer service (Noal) was exceptional!
Daniel C., Service Manager from Hampton Hyundai Fort Walton Beach responded on 09/17/2018

Thank you for the five stars!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com

TB
Tamera B.
Crestview, FL
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018 Category: Service
Professional
I asked to keep my amount under $150 and they did everything to accomplish that.
Daniel C., Service Manager from Hampton Hyundai Fort Walton Beach responded on 09/17/2018

Thank you for your business!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com

PH
Perry H.
Eglin Afb, FL
2012 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Saturday service
Great fast service on a Saturday
Daniel C., Service Manager from Hampton Hyundai Fort Walton Beach responded on 09/15/2018

Thank you for the five stars!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com

TE
Tracey E.
Navarre, FL
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Service with a smile
The employees of the service department always greet me with a smile. I am treated like a valued customer, and that is why I will return here for my car maintenance.
Daniel C., Service Manager from Hampton Hyundai Fort Walton Beach responded on 09/14/2018

Thank you for the five stars!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com

DE
David E.
Miramar Beach, FL
2017 Hyundai Ioniq Hybr
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Good Service!
Even though the dealership is a pain to get to since I live in Sandestin, the quality of the work and the friendly folks make enduring the pain worth it.
Daniel C., Service Manager from Hampton Hyundai Fort Walton Beach responded on 09/13/2018

Thank you for the five stars!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com

DB
Dorothee B.
Shalimar, FL
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Great service.
Great service
Daniel C., Service Manager from Hampton Hyundai Fort Walton Beach responded on 09/13/2018

Thank you for the five stars!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com

PC
Patricia C.
Niceville, FL
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
It was done on time as scheduled.
I was really impressed with the service and they washed my car without a charge. The technician was very friendly and explained what would be done.
Daniel C., Service Manager from Hampton Hyundai Fort Walton Beach responded on 09/13/2018

Thank you for the five stars!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com

DS
David S.
Niceville, FL
2012 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Review
DJ and his service members are always very helpful. Very appreciative of everything they do to help us out! Service department is the reason we Continue to do business with Hampton thank you for all you do!
JEREMY B., Service Consultant from Hampton Hyundai Fort Walton Beach responded on 09/13/2018

THANK YOU FOR THE 5 STARS!

Sincerely,
Jeremy Brumbalow
Service Consultant
850-244-8600

Verified Customer
Crestview, FL
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Great Service.
Great
JEREMY B., Service Consultant from Hampton Hyundai Fort Walton Beach responded on 09/12/2018

THANK YOU FOR THE 5 STAR SURVEY!

Sincerely,
Jeremy Brumbalow
Service Consultant
850-244-8600

Verified Customer
Fort Walton Beach, FL
2018 Hyundai Santa Fe S
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/11/2018 Category: Service
Disappointed
Disappointed in service time. Not what I am used to in the five years I have been coming here for service. Took double the time frame that was quoted and no explanation given as to why.
Daniel C., Service Manager from Hampton Hyundai Fort Walton Beach responded on 09/11/2018

Thank you for the feedback and I will be in touch with you shortly.

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com

RW
Russell W.
Florida
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Amazing Service
Took our newly purchased Hyundai Sonata in for 15,000-mile service. Service was fantastic, the staff was knowledgeable. Took the time to teach me about the car and made minor adjustments on the spot. Pricing was as quoted, no extra pressure for additional services. Very satisfied.
Daniel C., Service Manager from Hampton Hyundai Fort Walton Beach responded on 09/11/2018

Thank you for the five stars!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com

SL
Sherrie L.
Crestview, FL
2016 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Great customer service and timely
Great customer service, timely and explained all procedures.
Daniel C., Service Manager from Hampton Hyundai Fort Walton Beach responded on 09/11/2018

Thank you for the five stars!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com

JS
Jastin S.
Eglin Afb, FL
2018 Hyundai Kona
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2018 Category: Service
Vacuuming
I had my vehicle vacuumed they did a decent job but it could’ve been better
Daniel C., Service Manager from Hampton Hyundai Fort Walton Beach responded on 09/11/2018

Thank you for your business!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com

Verified Customer
Niceville, FL
2015 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Good Service
I was seen promptly and on time. My waiting time was less than expected. The service people were really good and extremely friendly. They made me feel welcome and understood my concerns.
Daniel C., Service Manager from Hampton Hyundai Fort Walton Beach responded on 09/11/2018

Thank you for your business!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com

Verified Customer
Crestview, FL
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Oil Change Service
Fast and convenient. Open on Saturday.
Daniel C., Service Manager from Hampton Hyundai Fort Walton Beach responded on 09/11/2018

Thank you for the five stars!

Daniel Cruz
Service Manager
850-244-8600
DJ.Cruz@hamptonhyundai.com