Happy Wallet Quality Auto Repair


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

147 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review almost 3 years ago

Roseanne P. on 11/24/2014
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Roseanne said one of the guys she works with recommended this business to her.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 11/20/2014
Review Created: 11/24/2014
This review was collected via phone interview by Customer Research Inc.
Christina O. on 11/22/2014
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Christina said they are really good and she did not have any problems with this business.
Vehicle: Chrysler Sebring
Category: Service
Service Date: 11/10/2014
Review Created: 11/22/2014
This review was collected via phone interview by Customer Research Inc.
Jim & Janet W., Co-Owners at Happy Wallet Quality Auto Repair responded on 11/29/2014

Thanks, Christina!~

Jim and Janet Washburn
Owners
(239) 404-7589
George S. on 11/22/2014
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George said the business is very good with the service they provide. They employ courteous and pleasant people who do good work.
Vehicle: Ford Escape
Category: Service
Service Date: 11/11/2014
Review Created: 11/22/2014
This review was collected via phone interview by Customer Research Inc.
Brad F. on 11/19/2014
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Brad said this business as well as their prices are always great. They are timely and he has been able to be seen pretty quickly.
Vehicle: Subaru Impreza
Category: Service
Service Date: 11/11/2014
Review Created: 11/19/2014
This review was collected via phone interview by Customer Research Inc.
Greg U. on 11/18/2014
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Greg said this business has good prices and good service. They are very honest and trustworthy.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 11/12/2014
Review Created: 11/18/2014
This review was collected via phone interview by Customer Research Inc.
Ismael S. on 11/17/2014
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Ismael said he is a repeat customer because his overall experience with this business is good.
Vehicle: Chrysler Voyager
Category: Service
Service Date: 11/11/2014
Review Created: 11/17/2014
This review was collected via phone interview by Customer Research Inc.
LAURIE S. on 11/14/2014
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"Friendly and honest"
Every visit is always a pleasure. They are friendly and do great, honest work at an affordable rate. I highly recommend Happy Wallet.
Vehicle: Nissan Altima
Service Date: 11/13/2014
Review Created: 11/14/2014 07:11 PM
Jesse M. on 11/07/2014
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Jesse said he trusts this business. They are professional and they treat everybody well.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 10/28/2014
Review Created: 11/07/2014
This review was collected via phone interview by Customer Research Inc.
Glenda A. on 11/05/2014
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Glenda said she was very satisfied with the service and the timeliness of this business.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 10/24/2014
Review Created: 11/05/2014
This review was collected via phone interview by Customer Research Inc.
CRAIG C. on 11/04/2014
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"quality of customer care"
Great job Jim. Always a please to see you and your team.
Vehicle: Toyota Avalon
Service Date: 11/03/2014
Review Created: 11/04/2014 03:41 AM
Jim & Janet W., Co-Owners at Happy Wallet Quality Auto Repair responded on 11/06/2014

Thanks a bunch for your review, Craig!

Jim and Janet Washburn
Owners
(239) 404-7589
BARBARA C. on 11/04/2014
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"Always know things are done well. "
I am always HAPPY with the service at HAPPY WALLET. Things done efficiently and I know properly. That I why I tell friends to come here for service
Vehicle: Ford Fusion
Service Date: 10/23/2014
Review Created: 11/04/2014 02:22 AM
Jim & Janet W., Co-Owners at Happy Wallet Quality Auto Repair responded on 11/06/2014

Oh, Barb, thanks so much for the great review!

Jim and Janet Washburn
Owners
(239) 404-7589
George K. on 11/01/2014
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George said the service at this business was great. He trusts the employees there to provide good service for a great price.
Vehicle: Plymouth Grand Voyager
Category: Service
Service Date: 10/15/2014
Review Created: 11/01/2014
This review was collected via phone interview by Customer Research Inc.
Jim & Janet W., Co-Owners at Happy Wallet Quality Auto Repair responded on 11/06/2014

Thank you, George!   We appreciate your trust.  Please tell us what we can do to earn a full 5-star review.

Jim and Janet Washburn
Owners
(239) 404-7589
GERRY and CAROLYN G. on 10/30/2014
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"Friendly & Professional All the Way"
Happy Wallet has been our mechanic for 5 years. They are always friendly and professional and I'm looking forward to their new shop where more comprehensive work can be done.
Vehicle: Acura MDX
Service Date: 10/27/2014
Review Created: 10/30/2014 12:28 PM
Jim & Janet W., Co-Owners at Happy Wallet Quality Auto Repair responded on 11/06/2014

Dear Gerry and Carolyn - 

Thanks for your vote of confidence and your comments.  We too are looking forward to finally moving to our bigger and better facility! 

Jim and Janet Washburn
Owners
(239) 404-7589
ALLIE R. on 10/28/2014
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"Fast service"
My oil change and tire rotation took 30 minutes. Couldn't ask for more!
Vehicle: Kia Soul
Service Date: 10/27/2014
Review Created: 10/28/2014 05:25 AM
Jim & Janet W., Co-Owners at Happy Wallet Quality Auto Repair responded on 11/06/2014

Thanks for your review, Allie!  We aim to please.

Jim and Janet Washburn
Owners
(239) 404-7589
HOLLY M. on 10/25/2014
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"Awesome Service"
Thank you for providing fast, friendly and outstanding service! You all are very accommodating to last minute service requests! Thank you for being providers I can trust!
Vehicle: Hyundai Santa Fe
Service Date: 10/23/2014
Review Created: 10/25/2014 04:35 PM
Jim & Janet W., Co-Owners at Happy Wallet Quality Auto Repair responded on 11/06/2014

Holly, thank you for your trust.  Glad we were able to get you in per your schedule request!

Jim and Janet Washburn
Owners
(239) 404-7589
JAMES M. on 10/18/2014
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"Works you in."
The crew tries to get you in ASAP. Oil changes usually done the day you call.
Vehicle: Honda CR-V
Service Date: 10/16/2014
Review Created: 10/18/2014 09:42 PM
Jim & Janet W., Co-Owners at Happy Wallet Quality Auto Repair responded on 11/06/2014

Glad we were able to accommodate your request, Jim!

Jim and Janet Washburn
Owners
(239) 404-7589
Steven C. on 10/17/2014
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"Identified problem!"
After taking my Hyundai Azera to several shops to identify the annoying high speed vibration in the steering, Jim identified the problem being incorrect tire size on my vehicle. The car dealer has just agreed to replace all four tire with the correct size! Thanks Happy Wallet for saving me a ton of money!
Service Date: 10/09/2014
Review Created: 10/17/2014 08:22 AM
Jim & Janet W., Co-Owners at Happy Wallet Quality Auto Repair responded on 10/17/2014

You're welcome, Steven.  Glad it was that simple, that the dealer is standing behind what you were sold, and that we could help!

Jim and Janet Washburn
Owners
(239) 404-7589
TRACY V. ReScore Review on 10/17/2014
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Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
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"Always fair "
Last time I missed the stars ( no coffee yet!)
Jim is a great mechanic and always tells you what is doing on with your vehicle and let's you make decision with no pressure
Vehicle: Dodge Durango
Service Date: 10/16/2014
Review Created: 10/17/2014 02:49 AM

Overall Rating 1/5rating 1rating 1rating 1rating 1
"Never pressure just great service "
Love that Jim just goes over the car and makes recommendations and explains the options but never pressures . Prices are always fair and love the happy wallet club
Vehicle: Dodge Durango
Service Date: 10/16/2014
Review Created: 10/17/2014 02:49 AM
Jim & Janet W., Co-Owners at Happy Wallet Quality Auto Repair responded on 10/17/2014

Tracy, We will call you as we were not aware of any dissatisfaction or service issues.  Thanks so much for your positive review -- maybe you just clicked the wrong button on the review email.

Jim and Janet Washburn
Owners
(239) 404-7589
Jim & Janet W., Co-Owners at Happy Wallet Quality Auto Repair responded on 11/06/2014

Thanks for the rescoreing of your review, Tracy!

Jim and Janet Washburn
Owners
(239) 404-7589
Helen C. on 10/15/2014
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Helen said this business was good. She has never had any trouble with her vehicle after any of her visits.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 09/30/2014
Review Created: 10/15/2014
This review was collected via phone interview by Customer Research Inc.
Jim & Janet W., Co-Owners at Happy Wallet Quality Auto Repair responded on 11/06/2014

Thank you, Helen!

Jim and Janet Washburn
Owners
(239) 404-7589
Brian Q. on 10/15/2014
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Brian said the service, prices, and the staff were nice.
Vehicle: Kia Optima
Category: Service
Service Date: 10/11/2014
Review Created: 10/15/2014
This review was collected via phone interview by Customer Research Inc.
Jim & Janet W., Co-Owners at Happy Wallet Quality Auto Repair responded on 11/06/2014

We're glad you had a positive experience here, Brian.  

Jim and Janet Washburn
Owners
(239) 404-7589
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