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Harrells Auto Service Raeford

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,160 Reviews)
-100
Write a Review
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Score Details

5 stars
80%
4 stars
10%
3 stars
3%
2 stars
1%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
4
Total ReScores™
3.0
ReScore™ Average
-100
Net Promoter Score ®

Business Details

About

Full Service repair shop. 3 locations to service all your vehicle needs Full Service repair shop. 3 locations to service all your vehicle needs

Categories
Auto Maintenance, Car Maintenance, Repair Shop
Contact
(910) 826-3730
Open
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Eastern Time (Us & Canada)
8038 Raeford Rd Fayetteville, NC 28304
Get Directions
Harrells Auto Service Raeford's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,160 Reviews)
Write a Review
Recent Reviews
EP
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Ervin P.
Fayetteville, NC
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/30/2021
4
Oil change
First the manager was very rude taking over service writer make statement if I do not agree with price will void ticket then said they do not take oil change coupons as a senior citizen and retired military respect means a lot I have used this location before and have not been spoken to the way this manager spoke to me
DC
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David C.
Raeford, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2021
These are the people the OTHER guys could LEARN From!
My girlfriend had a VW Jetta that had multiple issues as she needs to sell the car to avoid double payments as her son had passed and I recommended Harrells , at the Raeford Location, for the repairs. HANDS DOWN ! AWESOME service. Destiny was on the ball every step of the way. She recommended driving the car to make sure everything worked properly and then performed the inspection so the registration could be renewed as it had expired. All the other problems where repaired and BOOM, the car is ready for sale. My girl thought it was I , but no, I informed her that the team at Harrells where due ALL the credit. Destiny and Team , YOUR THE BEST!!!
Recommended
CV
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Charles V.
Fayetteville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2021
Reliable Source
I consider this company to be a reliable auto source being that they have taken great care of me in the process of repairing my truck. They were persistant in ensuring that they found the issue with my truck and it was repaired efficiently.
Recommended
AW
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Anne W.
Fayetteville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2020
Great shop
Always appreciate the service and friendliness of staff at Harrell’s. Super knowledgeable and helpful even when I only have to get an oil change inspection. Never pushy but keep me informed on my vehicle and anything it might need. Got me in and out. Can schedule appointments online now too!
Recommended
MP
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Michael P.
Fayetteville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2020
Free Air In My Tires
Pulled in and asked to get my tire's air pressure checked and filled, and the service man named ANDREW quickly did the job right away and when I asked him what I owed him he just told me to have a nice day and pay it forward. Thanks to Harrell's and to Andrew!!!
Recommended
LD
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LOUIS D.
Fayetteville, NC
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2019
verified customerVerified Customer
Great place to get what you need done
A place where I can take my automobile for reliable service the first when I go to get things done. Do not have to go back for a second visit to get done what was suppose to be done on first visit. Thanks for a job well done.
Recommended
DS
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DAMITRA S.
Fayetteville, NC
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2019
verified customerVerified Customer
Wonderful shop
Always a pleasure going there. The service is always pleasant
Recommended
XD
Xavier D.
Fayetteville, NC
GMC Sierra 3500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2019
verified customerVerified Customer
Category: Service
Xavier said the service was quick and he didn't have a long wait.
Recommended
Verified Customer
Fayetteville, NC
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2019
verified customerVerified Customer
super efficient
Returned a quick and accurate diagnosis in a timely manner. Then had a complex job completed in one day.
Recommended
WL
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WAYNE L.
Raeford, NC
Ford Freestyle
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2019
verified customerVerified Customer
Professional and outstanding service.
Harrell’s provides outstanding service every time I come in.
Recommended
TS
Thomas S.
Fayetteville, NC
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2019
verified customerVerified Customer
Category: Service
Thomas said the employees were professional, polite, courteous and made sure he knew exactly what was going on.
Recommended
MH
Melissa H.
Tyler, TX
Kia Rio
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/03/2019
verified customerVerified Customer
Category: Service
Melissa said everything was good at the business. The only thing she didn't like was that they didn't tell her when her vehicle was done. She said she was just sitting there and she didn't know until someone else was leaving.
Recommended
MW
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MARTIN / LINDA W.
Raeford, NC
Toyota Tundra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2019
verified customerVerified Customer
Very good place for service.
Always fast service at the Raeford Road location. Recommend you call first to see if they are booked up.
Recommended
TT
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TONY T.
Fayetteville, NC
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2019
verified customerVerified Customer
great job
jb done quickly
Recommended
CK
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CRAIG K.
Fayetteville, NC
Honda CR-V
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/18/2019
verified customerVerified Customer
Harrells has become a different place
I live 3 miles from Harrells on Raeford and started bringing my cars to you when they were out of warrranty
Always had excellent service especially when Mike was there
Made an appointment this last Sat for 8:00 am, arrived at 7:00 am so I would be 1st in line as I had other plans
ONLY wanted my tires rotated, nothing else
Car was not taken to shop until 8:15 am, then sat back in shop on lift for 30 minutes I know this because I could
see my car in shop from the front Finally they start working on it and I notice when they get the car down they are
rocking the car as they seem to having a problem on front wheels My car was not brought back up until 9:15 am
Now my low tire light has come on and I had to add 15 psi to each tire.
I will NOT be back to Harrells with my 2015 Honda CRV or 2017 Ford Fusion
I would just like to know what happened to Mike or maybe a replacement like him
Not Recommended
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