Harrells Auto Service Raeford


Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

922 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 1.6666667/5rating 1.6666667rating 1.6666667rating 1.6666667rating 1.6666667
95% Would Recommend
Latest Review 5 days ago
PAULA Z. on 02/17/2018
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"service"
Always good, friendly, quick service. Close to home also.
Vehicle: Toyota Camry Solara
Service Date: 02/16/2018
Review Created: 02/17/2018 09:38 AM
Stewart K. on 02/12/2018
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Stewart said this business is honest and straight forward with no over selling.
Vehicle: Geo Metro
Category: Service
Service Date: 02/09/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
Lemuel R. on 02/09/2018
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Lemuel said the business provided good friendly service.
Vehicle: Ford Edge
Category: Service
Service Date: 02/07/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
JEFF B. on 02/08/2018
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"Friendly, efficient, and quick. Thanks!"
Friendly, efficient, and quick. Thanks!
Vehicle: Ford Super Duty F-250 SRW
Service Date: 02/05/2018
Review Created: 02/08/2018 07:06 AM
Amy M. on 02/08/2018
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Amy said they are nice.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 02/06/2018
Review Created: 02/08/2018
This review was collected via phone interview by Customer Research Inc.
Kenneth M. on 02/07/2018
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Kenneth said the business did a great and awesome job.
Vehicle: Chevrolet Chevy Express
Category: Service
Service Date: 02/06/2018
Review Created: 02/07/2018
This review was collected via phone interview by Customer Research Inc.
Emilia W. on 02/06/2018
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Spoke with Randy. He said the price was fair and this business can be trusted.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 02/05/2018
Review Created: 02/06/2018
This review was collected via phone interview by Customer Research Inc.
Eugene K. on 02/05/2018
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Eugene said the employee was able to get him in and out and that the pricing was good.
Vehicle: Dodge Durango
Category: Service
Service Date: 02/02/2018
Review Created: 02/05/2018
This review was collected via phone interview by Customer Research Inc.
Jason S. on 02/03/2018
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Jason said everything came out good.
Vehicle: Ford Pickup
Category: Service
Service Date: 01/31/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
Dzenh H. on 02/03/2018
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Dzenh said the employees did a good job.
Vehicle: Ford F-150
Category: Service
Service Date: 01/30/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
Otha M. on 02/03/2018
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Otha said the staff had good service, and they got it done quickly.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 01/30/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
Chris H. on 02/03/2018
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Spoke with Holly. She said that she was very happy with the service.
Vehicle: Buick Century
Category: Service
Service Date: 01/30/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
ANTHONY M. on 01/30/2018
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Not checking fluids as advertised"
I have noticed that when I take my cars in for full service oil changes that the fluid levels are not checked and replaced as is advertised. They don't check the air pressure in the tires.
Vehicle: Hyundai Elantra
Service Date: 01/03/2018
Review Created: 01/30/2018 05:37 AM
Ronnie S. on 01/26/2018
Recommended badge inactive Recommended
Verified badge inactive Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Windshield Wipers"
On the 12 of Jan I went to Harrell’s to have some Windshield Wipers install on my car. I paid for three Wipers. They installed the front two. They told me they had to order the back windshield wiper. I got here today to check to see was the Wiper was in. The manager went out to my car an told me my Wiper was new an wouldn’t install the Wiper I paid for. So I told him to give my money back he refused to do that. He acted as if he wanted to hit me. I think they really don’t African American doing business at their store. I never had this problem until they changed people. They just don’t have their white robes on. They cheated me out of my money. I will never shop their again. Also I ask to have the air pressure check in one of my tires. The guy told me it would take one hour. I took my car to Blacks Tires on Raeford Road. They check the Tire in one minute. I will definitely be taking my cars to Black Tires from now on. Harrell’s manger was wrong for not putting my Wiper on an I have already paid for it.
Service Date: 01/26/2018
Review Created: 01/26/2018 07:05 PM
MIKE S. on 01/24/2018
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"Repair work"
everyone there is outstanding....the work was done quickly and very reasonable.....will be back !
Vehicle: Mazda CX-7
Service Date: 01/22/2018
Review Created: 01/24/2018 10:56 AM
Tim R. on 01/15/2018
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Tim said the business has always been good and he has no problems.
Vehicle: Ford Expedition
Category: Service
Service Date: 01/13/2018
Review Created: 01/15/2018
This review was collected via phone interview by Customer Research Inc.
Brian P. on 01/10/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Brian said he would recommend this business for service.
Vehicle: Ford F-150
Category: Service
Service Date: 01/02/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Anna D. on 01/10/2018
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Anna said this business did everything right.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 01/05/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Melvin C. on 01/08/2018
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Melvin said the service from the business is great.
Vehicle: Lexus ES 300 Luxury Sport Sdn
Category: Service
Service Date: 01/06/2018
Review Created: 01/08/2018
This review was collected via phone interview by Customer Research Inc.
Tracy M. on 01/08/2018
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Tracy said the business did a quality job on her vehicle and was very polite.
Vehicle: Dodge Charger
Category: Service
Service Date: 01/02/2018
Review Created: 01/08/2018
This review was collected via phone interview by Customer Research Inc.
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