Reviews
RV
Richard V.
Winfield, KS
2013 Hyundai Genesis Co
Verified Customer
Great service!
Been getting my 2013 Genesis Coup serviced at Hatchett Hyundai East for six years. Never had a bad experience.
Recommended
COY S., Service Director from Hatchett Hyundai East responded on 01/10/2019
Richard,
Thank you for the five star review and great feedback! My team and I appreciate your business!
Service Director
316-977-7850
coy@hatchettauto.com
LD
Larry D.
Bandera, TX
2011 Hyundai Santa Fe
Verified Customer
This is going to easy. THEY ARE THE BEST!
I believe it was August, 2011 when we drove out of this dealership in our Santa Fe Limited. From that day to this (January, 2019) I have had no reason but to give this dealership outstanding marks for service. I can remember having to go back for a minor adjustment (which cost me about 35-40 minutes of time. And then, last Spring, there was a problem with the central control panel (which is not a Hyundai product). This problem took longer to fix (about a week-during which I got the same treatment and respect we have always shared.
In August of last year we moved 800+ miles to South-Central Texas. In November my car came due for brake service. I put it on hold until after Christmas just so I could get the work done at Hatchett Hyundai.
It was very sad saying goodbye to Coy, the Service Manager, and Elizabet, "my" Service Writer. I doubt I will be able to make that commute every time I need service. But, my wife and I will go back from time to time -- and we will always "swing -by" the dealership to see old friends who assure superb service.
In August of last year we moved 800+ miles to South-Central Texas. In November my car came due for brake service. I put it on hold until after Christmas just so I could get the work done at Hatchett Hyundai.
It was very sad saying goodbye to Coy, the Service Manager, and Elizabet, "my" Service Writer. I doubt I will be able to make that commute every time I need service. But, my wife and I will go back from time to time -- and we will always "swing -by" the dealership to see old friends who assure superb service.
Recommended
COY S., Service Director from Hatchett Hyundai East responded on 01/10/2019
Larry,
Thank you for the five star review! I appreciate your business!
Service Director
316-977-7850
coy@hatchettauto.com
JK
Joanne K.
Wichita, KS
2010 Hyundai Santa Fe
Verified Customer
Super-Charging
Service personnel and quality of service is 5-Star. Prices and pricing policies: Meh ... (2.5-stars). Had my battery replaced recently. Paid ~ $40 - $50 more than at Walmart or Costco for equivalent battery. Got a real ⚡️"charge"⚡️ out of this recent service experience. But, at least the service was quick and the coffee was free.
Recommended
COY S., Service Director from Hatchett Hyundai East responded on 01/02/2019
Good afternoon,
Thank you for the five star review! I appreciate your business! Happy New Year!
Coy SchwagerService Director
316-977-7850
coy@hatchettauto.com
Verified Customer
Derby, KS
2011 Hyundai Sonata
Verified Customer
service
Good service dept.
Recommended
COY S., Service Director from Hatchett Hyundai East responded on 01/02/2019
Good afternoon,
Thank you for the five star review! Happy New Years!
Service Director
316-977-7850
coy@hatchettauto.com
MJ
Michael J.
Blackwell, OK
2015 Hyundai Equus
Verified Customer
Service
Dept is outstanding, very friendly. tries to please and service is great. Coy runs a tight productive dept.
Recommended
COY S., Service Director from Hatchett Hyundai East responded on 01/02/2019
Michael,
Thank you for the great review! I appreciate your business over the years! Happy New Years!
Service Director
316-977-7850
coy@hatchettauto.com
NR
Norma R.
Council Grove, KS
2015 Hyundai Sonata
Verified Customer
Service Department
I was very impressed with the service provided for a computer update on my 2015 Sonata. I would definitely recommend Hatchett Hyundai East to anyone shopping for a new car, or looking for service. They are very friendly and helpful.
Recommended
COY S., Service Director from Hatchett Hyundai East responded on 12/31/2018
Norma,
Thank you for taking the time to give our team a great review! We appreciate your business! Happy New Year!
Service Director
316-977-7850
coy@hatchettauto.com
Verified Customer
Wichita, KS
2017 Hyundai Sonata
Verified Customer
Best Service
They treat you like a person, not a customer! Best service you will ever receive in town! Cole is very friendly and personable. Highly recommended.
Recommended
COY S., Service Director from Hatchett Hyundai East responded on 12/26/2018
Good morning,
Thank you for taking the time to give our team a great review! Happy New Year!
Service Director
316-977-7850
coy@hatchettauto.com
Verified Customer
Wichita, KS
2011 Hyundai Equus
Verified Customer
The employees
The service with Hatchett Hyundai East is second to none.
Recommended
COY S., Service Director from Hatchett Hyundai East responded on 12/21/2018
Good afternoon,
Thank you for the five star review! I appreciate your business!
Merry Christmas!
Service Director
316-977-7850
coy@hatchettauto.com
BC
Bruce C.
Wichita, KS
2011 Hyundai Santa Fe
Verified Customer
Service Guys are great
I had excellent service from Mike McComas when I brought my Santa Fe to Hatchett East. He asked why I came in and recommended some services based on my mileage. He was honest about waiting on the more expensive service until my next visit, which I appreciated. I will return for that service next time. Mike is very personable and an asset to the dealership. No problems at all.
Recommended
COY S., Service Director from Hatchett Hyundai East responded on 12/18/2018
Bruce,
Thank you for the excellent review! I appreciate your business and great feedback!
Service Director
316-977-7850
coy@hatchettauto.com
Verified Customer
Clearwater, KS
2013 Hyundai Sonata
Verified Customer
Great Service
This place is awesome and the only place I would take my car to. Friendly service and they always take care of me.
Recommended
COY S., Service Director from Hatchett Hyundai East responded on 12/17/2018
Good morning,
Thank you for the five star review and awesome feedback!
Service Director
316-977-7850
coy@hatchettauto.com
Verified Customer
Wichita, KS
2011 Hyundai Sonata
Verified Customer
A+++
The best service advisor in town---Cole, highly recommended!
Recommended
COY S., Service Director from Hatchett Hyundai East responded on 12/06/2018
Good morning,
Thank you for taking the time to give our team A+++ review! We appreciate your business!
Service Director
316-977-7850
coy@hatchettauto.com
MK
Mary K.
Wichita, KS
Great service.
Great people, great service. Elizabeth is especially friendly and professional.
Recommended
Verified Customer
Wichita, KS
2015 Hyundai Elantra
Verified Customer
Dave
Good service
Recommended
COY S., Service Director from Hatchett Hyundai East responded on 11/30/2018
Good morning,
Thank you for giving my team a great review!
Service Director
316-977-7850
coy@hatchettauto.com
WR
Wayne R.
Derby, KS
2013 Hyundai Sonata
Verified Customer
Nov. 2018 review
Always great service and welcoming service writers.
Recommended
COY S., Service Director from Hatchett Hyundai East responded on 11/26/2018
Wayne,
Thank you for the five star review! I appreciate your business!
Service Director
316-977-7850
coy@hatchettauto.com
JF
James F.
Wichita, KS
2012 Hyundai Genesis
Verified Customer
Great people, Great Service!
Job well done ! Always make me feel important and ready too help. My seatbelt latch wasn’t working and cole was able too get it taken care of in a timely manner. We appreciate coy and his team Elizabeth and cole , they always make us feel special!
Recommended
COY S., Service Director from Hatchett Hyundai East responded on 10/30/2018
James,
Thank you for the five star review and awesome feedback! My team and I appreciate your business!
Service Director
316-977-7850
coy@hatchettauto.com
WK
Warren K.
Derby, KS
Poor Service
Waited 2-hours to have an oil change and tire rotation! They washed a freshly detailed car for some reason and didn't even dry the vehicle completely. My service and sales needs will move else where.
COY S., Service Director from Hatchett Hyundai East responded on 10/27/2018
Warren,
Thank you for your review! I apologize for the issues this visit. I will research your visit and get back with you on Monday.
Service Director
316-977-7850
coy@hatchettauto.com
Verified Customer
Wichita, KS
2015 Hyundai Accent
Verified Customer
Car in good hands
I am kept up to date on the repair as it progresses. I know the job is done right
Recommended
COY S., Service Director from Hatchett Hyundai East responded on 09/28/2018
Good morning,
Thank you for the five star review and great feedback! My team and I appreciate your business!
Service Director
316-977-7850
coy@hatchettauto.com
JK
John K.
Wichita, KS
2012 Hyundai Elantra
Verified Customer
good work
Competent, quick and friendly. Thorough explanation of work done.
Recommended
COY S., Service Director from Hatchett Hyundai East responded on 09/26/2018
John,
Thank you for the five star review and great feedback! My team and I appreciate your business!
Service Director
316-977-7850
coy@hatchettauto.com
Verified Customer
Wichita, KS
2014 Hyundai Santa Fe S
Verified Customer
Fast, friendly and efficient!
Always enjoy going to Hyundai East for my car service needs A1 services from top to bottom.
Recommended
COY S., Service Director from Hatchett Hyundai East responded on 09/25/2018
Jennifer,
Thank you for the five star review! I appreciate your business!
Service Director
316-977-7850
coy@hatchettauto.com
WR
Wayne R.
Derby, KS
2013 Hyundai Sonata
Verified Customer
Sonata service at Hatchett Hyundai Augustv2018
Professional service. One of the reasons I own 2 Hyundais
Recommended
COY S., Service Director from Hatchett Hyundai East responded on 08/27/2018
Wayne,
Thank you for the five star review and great feedback! I appreciate your business!
Service Director
316-977-7850
coy@hatchettauto.com