Hatchett Hyundai East


Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

1569 Reviews

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316-977-7850
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5 star
79%
4 star
10%
3 star
4%
2 star
2%
1 star
2%

ReScore Reviews™ (45)

ReScore
Overall Rating 4.7111107/5Overall Rating 4.7111107/5Overall Rating 4.7111107/5Overall Rating 4.7111107/5rating 4.7111107
Original
Overall Rating 2.4222267/5Overall Rating 2.4222267/5rating 2.4222267rating 2.4222267rating 2.4222267
95% Would Recommend
100% Business Response
Latest Review about 13 hours ago
Robyn T. on 10/17/2017
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"Elizabeth Combs is really good at her job. Very good customer service. Also really like Eric Tucker. "
Excellent
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 07:39 PM
Mariah M. on 10/16/2017
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"Great Service! "
We always receive great service! Will return!
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/16/2017 06:18 PM
Coy S., Service Director at Hatchett Hyundai East responded on 10/17/2017

Mariah,

Thank you for the great review! My team and I appreciate your great feedback and business!

Coy Schwager
Service Director
Debbie W. on 10/16/2017
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"Service was great!"
Service is always great!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 02:40 PM
Coy S., Service Director at Hatchett Hyundai East responded on 10/17/2017

Debbie,

Thank you for the great review! I'm glad your enjoying your retirement!

Coy Schwager
Service Director
Warren B. on 10/16/2017
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"Fast Service"
Was told the service would take 1.5-2 hours but they were done in 45 minutes.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/16/2017 07:19 AM
Coy S., Service Director at Hatchett Hyundai East responded on 10/17/2017

Warren,

Thank you for the positive review! We appreciate your business!

Coy Schwager
Service Director
Verified Customer on 10/15/2017
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"Oil Change and Tire Rotation"
Elizabeth checked in with me periodically and updated me on progress. When the computers went down she offered a payment alternative so we could progress with the day.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/15/2017 06:19 PM
Coy S., Service Director at Hatchett Hyundai East responded on 10/17/2017

Good afternoon,

Thank you for the great review and positive feedback!

Coy Schwager
Service Director

Denise C. on 10/15/2017
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"Ej works there, close to home"
Elizabeth does a great job
She professional and courteous
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/15/2017 09:15 AM
Coy S., Service Director at Hatchett Hyundai East responded on 10/17/2017

Denis,

Thank you for the great review! We are glad EJ is our on team!

Coy Schwager
Service Director
KATHLEEN S. on 10/13/2017
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"Service people"
This is my 3rd Santa Fe. I like Hyundai because I feel you get a good car for your money
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/13/2017 08:58 PM
Coy S., Service Director at Hatchett Hyundai East responded on 10/17/2017

Kathleen,

Thank you for the five star review! 3rd Santa Fe That's awesome!
We appreciate your business!!

Coy Schwager
Service Director
James H. on 10/13/2017
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"Friendly, "
Deb thought the work was done in a timely fashion
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/13/2017 12:40 PM
Coy S., Service Director at Hatchett Hyundai East responded on 10/17/2017

James,

Thank you for the five star review! Tell Deb thank you for making the drive to service with our team!

Coy Schwager
Service Director
Verified Customer on 10/13/2017
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"Great place for service "
I had a great experience and everyone was very friendly from start to finish.
Vehicle: 2011 Hyundai Sonata Hyb
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/13/2017 05:38 AM
Coy S., Service Director at Hatchett Hyundai East responded on 10/13/2017

Good morning, 
Thank
you for the the perfect review! My team and I appreciate your feedback!

Coy Schwager
Service Director
Justin M. on 10/12/2017
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"Good Experience"
General service done, good experience. Thanks Hatchett Hyundai East.
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/12/2017 08:00 PM
Coy S., Service Director at Hatchett Hyundai East responded on 10/13/2017

Justin,

Thank you for the five star review and positive feedback! We appreciate you making the drive to service with us!

Coy Schwager
Service Director
Sekou K. on 10/11/2017
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"The positive attitudes of service staff!"
Excellent customerservice
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/11/2017 06:46 PM
Coy S., Service Director at Hatchett Hyundai East responded on 10/12/2017

Sekou,

Thank you for the great review and positive feedback! My team and I appreciate your business!

Coy Schwager
Service Director
Linda M. on 10/11/2017
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"I appreciate the professional service I get."
Was not satisfied with the timeliness of this service visit, but I will continue to bring my vehicle in for service.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/11/2017 11:48 AM
Coy S., Service Director at Hatchett Hyundai East responded on 10/12/2017

Linda,

Thank you of the positive review! We appreicate your business and look forward to seeing you for your next service.

Coy Schwager
Service Director

Robert J. on 10/11/2017
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"Always great service"
Always fast and friendly service. Never an issue.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/11/2017 10:18 AM
Coy S., Service Director at Hatchett Hyundai East responded on 10/12/2017

Robert,

Thank you for the great review! My team and I look forward to seeing you for your next service.

Coy Schwager
Service Director
Verified Customer on 10/10/2017
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"Love this place!"
The people and the excellent service are the reason I keep coming back!
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/10/2017 03:25 PM
Coy S., Service Director at Hatchett Hyundai East responded on 10/12/2017

Good afternoon,

Thank you for the perfect review! My team and I appreciate the love!

Coy Schwager
Service Director
Donald L. on 10/10/2017
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"Transmission "
Tokk me in with no notice and got me fixed quickly
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/10/2017 01:17 PM
Coy S., Service Director at Hatchett Hyundai East responded on 10/12/2017

Donald,

Thank you for great review! My team and I appreciate your great feedback!

Coy Schwager
Service Director
Verified Customer on 10/10/2017
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"Timely"
Friendly, good records kept, service done well but fast
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/10/2017 11:01 AM
Coy S., Service Director at Hatchett Hyundai East responded on 10/12/2017

Good afternoon,

Thank you! My team and I appreciate the great review!

Coy Schwager
Service Director
Kyle S. on 10/10/2017
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"CUSTOMER SERVICE"
Coy and his well oiled team provide the best service I've ever experienced. I had a flat and was in panic mode and desperate help. Not only did they fix my tire, they changed the oil and rotated the tires in less than 45 minutes without an appointment. Service writer ELIZABETH is a ROCKSTAR! HATCHETT HYUNDAI IS BAR NONE THE BEST DEALERSHIP IN WICHITA, EDDYS AINT GOT SHIZNIT ON HATCHETT. THANK YOU FOR YOUR STELLAR SERVICE!!!!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/10/2017 09:21 AM
Coy S., Service Director at Hatchett Hyundai East responded on 10/12/2017

Kyle,

Thank you for the Awesome review and positive feedback! My team and I always try to our best to take care of you. We look forward to seeing you for your next service.

Coy Schwager
Service Director
Alice B. on 10/09/2017
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"Efficient!"
Quick service. Everyone is very customer oriented!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/09/2017 06:52 PM
Coy S., Service Director at Hatchett Hyundai East responded on 10/12/2017

Alice,

Thank you for taking the time to give our  team a perfect review!

Coy Schwager
Service Director

Venus B. on 10/09/2017
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"Easy"
Easy
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/09/2017 10:51 AM
Coy S., Service Director at Hatchett Hyundai East responded on 10/12/2017

Venus,

Thank you for the five star review! My team and I look forward to seeing for your next service.

Coy Schwager
Service Director
Walter H. on 10/07/2017
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"The service, to include the updates "
Great service
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 09/27/2017
Service Type: Repair
Review Created: 10/07/2017 02:34 AM
Coy S., Service Director at Hatchett Hyundai East responded on 10/12/2017

Walter,

Thank you for the great review! We look forward to seeing you for your next service.

Coy Schwager
Service Director
316-977-7850
coy@scholfield.com
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