Reviews
ER
Edward R.
Andover, KS
2013 Hyundai Sonata
Verified
Excellent service advisors
Service advisors are friendly and helpful. Repairs and services were completed quickly.
Recommended
RC
Ruth C.
Wichita, KS
2013 Hyundai Santa Fe S
Verified
Always great service
As usual the friendly staff has taken care of everything.
Recommended
MH
Mark H.
Wichita, KS
2017 Hyundai Santa Fe S
Verified
Friendly People and Excellent service.
Love my 2017 Hyundai Santa Fe I bought from this dealership at a reasonable fair price.Service is always Excellent.I would recommend this dealership to everybody that is interested in their products.
Recommended
JL
James L.
Wichita, KS
2011 Hyundai Azera
Verified
Headlight replacement
Quickly done
Recommended
LB
Lydia Ann B.
Wichita, KS
2017 Hyundai Elantra
Verified
Oil Change
I love coming to Hyundai to receive my oil changes, the woman who checks my car in is always very sweet and helpful. Being able to relax at the dealership with refreshments and televisions and being told to “make myself at home” is very comforting. I have never had a bad time at this location! Very friendly environment. I recommend them to all of my friends and family without hesitation!
Recommended
MJ
Michael J.
Blackwell, OK
2015 Hyundai Equus
Verified
Coy and crew Are great people to work with.
Are great people to work with.
Recommended
RS
Robert S.
Wichita, KS
2008 Hyundai Santa Fe
Verified
Dependable Service
We have had all of our 2008 Santa Fe services performed by the East Hyundai shop. The staff has always been friendly and forthcoming with taking care of our needs.
Recommended
EK
Eleaner K K.
Wichita, KS
2013 Hyundai Sonata
Verified
Oil change
Thanks for printing out my maintenance schedule and explaining what needs to be done.
Recommended
KL
Kenetha L.
Pratt, KS
2018 Hyundai Santa Fe
Verified
Nice and friendly
Very satisfied with the service on my Santa Fe!
Recommended
BR
Buck R.
Wichita, KS
2014 Hyundai Santa Fe S
Verified
I have already said what I wanted to say.
Everything went good
Recommended
Verified Customer
Wichita, KS
2018 Hyundai Elantra
Verified
Love my Hyundai
Service was awesome
Recommended
MB
Mary B.
Wichita, KS
2017 Hyundai Ioniq Hybr
Verified
Great service, great people
Always I am greeted courteously and informed of any service needed. The service is thorough and efficient and the people are great.
Recommended
RH
Rhonda H.
Wichita, KS
2007 Hyundai Santa Fe
Verified
Always helpful
They always listen to me and do just the service I need.
Recommended
GW
Greg W.
Wichita, KS
2015 Hyundai Sonata
Verified
Incredible Customer Service
The staff is amazing! They went above and beyond. I love my Hyundai and I really love the people who work at Hatchett Hyundai! THANK YOU SO MUCH!
Recommended
ME
Mary E.
Andover, KS
2018 Hyundai Tucson
Verified
Service center
Jennee was so professional but so kind and people oriented. Easy to see she likes her job
Recommended
JH
Joanna H.
Mcpherson, KS
2016 Hyundai Santa Fe S
Verified
Customer service
Flexible. Got the work done ASAP so I could leave on my trip on time.
Recommended
Verified Customer
Wichita, KS
2017 Hyundai Santa Fe S
Verified
Disappointment
My experience in purchasing my 2017 Hyundai Santa Fe Sport was very positive. But I have found that the follow-up service staff/procedure a disappointment. I do not have confidence in the service provided because of the way in which the department seems to work.
COY S., Service Director from Hatchett Hyundai East responded on 05/21/2018
Good afternoon,
Thank you for the feedback! Sorry for the issues on this visit. I will work with my team to make sure this does not happen again.
Service Director
316-977-7850
coy@hatchettauto.com
Verified Customer
Derby, KS
2017 Hyundai Tucson
Verified
Hurry up and wait.
Their "appointment" is fiction. Don't expect your vehicle to be worked on anytime near your "appointment" time. Their theory is to get as many cars in each day as possible. If you are waiting for the service to be performed, expect a long day. The service is very good and facilities are nice. Just don't believe their "appointment" conspiracy.
Recommended
COY S., Service Director from Hatchett Hyundai East responded on 05/18/2018
Good afternoon,
Thank you for the feedback! Sorry for the appointment issue. If you would contact me. I will research your appointment and visit to see where my process failed to try and prevent more issues in the future.
Service Director
316-977-7850
coy@hatchettauto.com
CB
Cindy B.
Wichita, KS
2018 Hyundai Elantra Gt
Verified
Will use again
Very friendly and professional
Recommended
COY S., Service Director from Hatchett Hyundai East responded on 05/18/2018
Cindy,
Thank you for the five star review!
Service Director
316-977-7850
coy@hatchettauto.com
Verified Customer
Bel Aire, KS
2004 Hyundai Santa Fe
Verified
ReScore Review™
Service Director went out of his way!!!
I had a minor issue, first time in over a decade of using you all for my oil changes. The Service Director, Coy was very quick to help find a solution and go out of his way to make it convenient for me to get the issue resolved, going above an beyond what I would think any other dealership or auto place would have to make sure I was please. He even called after to double check everything was satisfactory. I have being using this place for many years and this small issue that was quickly resolved.
Recommended
Original Review
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COY S., Service Director from Hatchett Hyundai East responded on 05/17/2018
Good evening,
Thank you for your feedback! Sorry for the issue. I assure you I will work with my team in this issue. I will bring the part to you when we get the wiper in.
Service Director
316-977-7850
coy@hatchettauto.com