Hatchett Hyundai West


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

1465 Reviews

ReScore Reviews™ (37)

ReScore
Overall Rating 4.7837827/5Overall Rating 4.7837827/5Overall Rating 4.7837827/5Overall Rating 4.7837827/5rating 4.7837827
Original
Overall Rating 2.41667/5Overall Rating 2.41667/5rating 2.41667rating 2.41667rating 2.41667
98% Would Recommend
100% Business Response
Latest Review about 1 hour ago
Hamilton R. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Very professional! Definitely one of the best service departments in town! Will always go back.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/17/2017 07:44 PM
Michael M. at Hatchett Hyundai West responded on 11/17/2017

Thank you sir

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Timothy H. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Matt's a great salesman"
My dad gave me my first Hyundai. I bought one from Matt because of it.So far the reliability and service have been excellent.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/17/2017 05:17 PM
Michael M. at Hatchett Hyundai West responded on 11/17/2017

Thank you for your positive response. We really appreciate it.

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
LINDA S. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Experience"
Job done in a timely manner. Mike is the best. I never worry about being asked to do unnecessary work. I feel safe and confident about having him in charge of my car.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/17/2017 01:47 PM
Michael M. at Hatchett Hyundai West responded on 11/17/2017

Thank you!!!!!!!!

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Verified Customer on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt, courteous service"
I appreciate how thorough Mark Kentzler was in serving me, giving me advice, and applying a coupon to the bill!
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/17/2017 10:30 AM
Michael M. at Hatchett Hyundai West responded on 11/17/2017

Thank you for your positive response and kind words, we really appreciate it

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Jan M. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Best"
Always friends
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/17/2017 07:07 AM
Michael M. at Hatchett Hyundai West responded on 11/17/2017

Thank you for your positive response, we really appreciate

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
James H. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendliness"
My service experience was great, speedy and thorough.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/16/2017 03:52 PM
Michael M. at Hatchett Hyundai West responded on 11/16/2017

Thank you Mr. Hepler, we really appreciate your positive response

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Michael C. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The friendly fast service."
Got to it fast. In and out in less then 35 min and that was with the 7500 mile check. Vehicle washed and cleaned. Great job.
Vehicle: 2017 Hyundai Azera
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/16/2017 11:48 AM
Michael M. at Hatchett Hyundai West responded on 11/16/2017

Thank you Michael for your positive response, we really appreciate it

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Brad F. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Performance"
Quick and thorough
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/15/2017 07:30 PM
Michael M. at Hatchett Hyundai West responded on 11/15/2017

Thank you very much. We really appreciate you.

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Gail S. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Fast, friendly, courteous service and trust in the people who work on my vehicle.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/15/2017 02:02 PM
Michael M. at Hatchett Hyundai West responded on 11/15/2017

Thank you very much Gail for your positive response, we really appreciate it

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Allen V. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Engine Light"
WOrk was done very qickly
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/15/2017 12:37 PM
Michael M. at Hatchett Hyundai West responded on 11/15/2017

Thank you Allen for your positive response

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Angela B. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service department"
Service was completed in a very timely fashion; advisor was helpful. Hatchett Hyundai takes care of their customers!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/15/2017 11:11 AM
Michael M. at Hatchett Hyundai West responded on 11/15/2017

Thank you Angela, we really appreciate you and your positive response

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
PAULA R. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always personal and professional."
Top shelf attention and service.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 05:24 PM
Michael M. at Hatchett Hyundai West responded on 11/14/2017

Thank you very much, You are too good to us.

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Brian G. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional and timely service "
Another satisfied customer. Keep up the great work!
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 12:56 PM
Michael M. at Hatchett Hyundai West responded on 11/14/2017

Thank you, we really appreciate that 

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Verified Customer on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"."
Had pre-scheduled for four new tires and recalls. All taken care of. Thanks
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/14/2017 11:31 AM
Michael M. at Hatchett Hyundai West responded on 11/14/2017

Thank you!!  We really appreciate you attitude towards us..

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Stephanie V. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful services "
Dropped my car off with the stuff to be done, got a call mid afternoon that it was ready.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 11:14 AM
Michael M. at Hatchett Hyundai West responded on 11/14/2017

Thank you Stephanie for your positive response.  We really appreciate it

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Verified Customer on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I always receive great customer service."
I feel I am getting honest service recommendations, and I appreciate the extras - car wash and vacuum.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/13/2017 01:59 PM
Michael M. at Hatchett Hyundai West responded on 11/13/2017

Thank you very much, we really appreciate the positive response

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Verified Customer on 11/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service"
Was great! Thx!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/04/2017
Service Type: Maintenance
Review Created: 11/12/2017 08:21 AM
Michael M. at Hatchett Hyundai West responded on 11/12/2017

Thank you for your review. We appreciate it 

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Bridget K. on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent as always"
Timely, excellent service!
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 11/04/2017
Service Type: Maintenance
Review Created: 11/11/2017 01:12 PM
Michael M. at Hatchett Hyundai West responded on 11/11/2017

Thank you very much for your positive response. We really appreciate it 

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Victoria S. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Repeat & continued customer!"
Always get great service from Hatchett Hyundai West. I love the entire team from sales to service. We bought another Sonata because we knew they would take care of us, are honest and the service is great! ...and because the Sonata is a fabulous car! :)
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/10/2017 05:20 PM
Michael M. at Hatchett Hyundai West responded on 11/10/2017

Thank you very much. We really your kind words and your attitude towards us 

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Pamela S. on 11/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Only a few blocks and a phone call away!"
I love that my car gets washed and vacuumed with every oil change. The people are very friendly and I believe they take good care of my car.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/10/2017 12:14 PM
Michael M. at Hatchett Hyundai West responded on 11/10/2017

Thank you Pam for your response, sorry we didn't get the 5 stars rating.  We'll do better next time

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Displaying Review 1 - 20 of 1465 in total