Hatchett Hyundai West


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

1377 Reviews

ReScore Reviews™ (34)

ReScore
Overall Rating 4.7647091/5Overall Rating 4.7647091/5Overall Rating 4.7647091/5Overall Rating 4.7647091/5rating 4.7647091
Original
Overall Rating 2.38235/5Overall Rating 2.38235/5rating 2.38235rating 2.38235rating 2.38235
98% Would Recommend
100% Business Response
Latest Review about 5 hours ago
Nicole G. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
I wouldn't go any where else!! By far the easiest and fastest service ever!!
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/18/2017 04:55 PM
Michael M. at Hatchett Hyundai West responded on 10/18/2017

Thank you Nicole for your positive response. We really appreciate it.

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service center"
Great service got done in a timely manner. Would recommend to friends and family.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 04:06 PM
Michael M. at Hatchett Hyundai West responded on 10/18/2017

Thank you for your positive response. I really appreciate it.

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
DAVID D. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Our Salesman is awesome."
Our salesman is the best we've ever dealt with. Very friendly and a NO pressure on you.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/18/2017 01:42 PM
Michael M. at Hatchett Hyundai West responded on 10/18/2017

Thank you David, we really appreciate your positive feedback

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very helpful"
Dropped it off for the weekend. They even took care of things I forgot to tell them about.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/18/2017 12:15 PM
Michael M. at Hatchett Hyundai West responded on 10/18/2017

Thank you for your positive response.  We really appreciate it

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Catherine W. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly and efficient customer service"
Excellent
Vehicle: 2010 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 10:20 AM
Michael M. at Hatchett Hyundai West responded on 10/18/2017

Thank you Catherine for your positive response.  We really appreciate it

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Susan H. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, competent Service Department"
Always a pleasure to have my vehicle serviced at Hyundai West.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 12:03 PM
Michael M. at Hatchett Hyundai West responded on 10/17/2017

Thank you Susan!!

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Laurie O. on 10/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly!"
Friendly staff, clean dealership, lowering or matching prices to keep up with the competition.
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/17/2017 06:32 AM
Michael M. at Hatchett Hyundai West responded on 10/17/2017

Thank you for your positive response. We really appreciate it.

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Rebecca W. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very Satisified, Like Usual"
I had a short list when I arrived for standard warranty work. They quickly brought to my attention that my breaks were bad, which I suspected anyways, and that I had cords showing on all 4 tires. After walking my car with me, they provided me with a plan to get it all going and he would call me shortly with prices on the unplanned work. They worked from 7:30a-5:20p to get all of the work done in one day since it’s a 2.5 hour drive. Micheal the Service Manager made sure I was very well taken care of, that I was aware of problems, and the cost to repair them before the work was done. While I waited, I ran into the salesman that sold me my car, John Olsen, and he was great to make sure I was being taken care of and wanted to know if there was anything more he could do to make my Wait any more comfortable. Seriously, these are the best all around people to work with! Micheal in Service has squeezed us in in a pinch. They always try to take care of their customers before, during, and definitely after the sale. I call management and brag every opportunity I have.
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/16/2017 08:53 PM
Michael M. at Hatchett Hyundai West responded on 10/17/2017

Thank you Rebecca for your very positive response, I really appreciate it.  If at anytime you need anything just call me.

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Donald D. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Scheduled Maintenence "
The Maintenance Manager that waiting on me was courtesy, helpful and was interested in what was best in servicing my vehicle and providing customer satisfaction
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 03:10 PM
Michael M. at Hatchett Hyundai West responded on 10/16/2017

Thank you very much. We really appreciate the very positive response

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Stuart C. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai service"
Last service was good.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 11:38 AM
Michael M. at Hatchett Hyundai West responded on 10/16/2017

Thank you Styart for your positive response, we really appreciate it

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Bob R. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt and friendly service"
Michael always makes you feel important and that you're his only customer.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 10:51 AM
Michael M. at Hatchett Hyundai West responded on 10/16/2017

Thank you sir!!

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Verified Customer on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Still my favorite repair place"
Very capable, considerate, and courteous.
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/15/2017 05:46 AM
Michael M. at Hatchett Hyundai West responded on 10/15/2017

Thank you for your positive response. We really appreciate it 

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Patrick S. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Fast
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/14/2017 10:07 AM
Michael M. at Hatchett Hyundai West responded on 10/14/2017

Thank you for your positive response. We really appreciate it 

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Laura H. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall visit"
Was in and out quickly. Very friendly customer service!
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/13/2017 05:12 PM
Michael M. at Hatchett Hyundai West responded on 10/13/2017

Thank  you for your positive response We really appreciate you 

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Verified Customer on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Friendly, efficient
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/13/2017 01:12 PM
Michael M. at Hatchett Hyundai West responded on 10/13/2017

Thank you for your positive response.  We really appreciate it

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
DALLAS H. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly"
able to explain what i need to be done
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/12/2017 07:18 PM
Michael M. at Hatchett Hyundai West responded on 10/13/2017

Thank you Dallas for the positive response. We really appreciate it.

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Denis D. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hatchett Service"
Great and timely.
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/12/2017 10:49 AM
Michael M. at Hatchett Hyundai West responded on 10/12/2017

Thank you Denis for the positive response.  We really appreciate it

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Mary B. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Job"
They do a great job and in a timely manner.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/11/2017 06:56 PM
Michael M. at Hatchett Hyundai West responded on 10/11/2017

Thank you Mary for your positive response, we really appreciate it.

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Verified Customer on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First vehicle service."
Completely satified with visit, everything done in a professional manner. Thanks to the service team.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/11/2017 03:19 PM
Michael M. at Hatchett Hyundai West responded on 10/11/2017

Thank you!! We really appreciate the response and your attitude towards us..

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Randal T. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Friendly, knowledgable and courteous personnel. Prompt service and excellent workmanship. Have never been dissatisfied with any of my service appointments.
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 10/04/2017
Service Type: Repair
Review Created: 10/11/2017 01:42 PM
Michael M. at Hatchett Hyundai West responded on 10/11/2017

Thank you for your positive response.  We really appreciate it

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
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