Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

2393 Reviews

ReScore Reviews™ (60)

ReScore
Overall Rating 4.8333335/5Overall Rating 4.8333335/5Overall Rating 4.8333335/5Overall Rating 4.8333335/5rating 4.8333335
Original
Overall Rating 2.43333/5Overall Rating 2.43333/5rating 2.43333rating 2.43333rating 2.43333
98% Would Recommend
100% Business Response
Latest Review about 15 hours ago

Reviews


JH
Jennifer H.
Wichita, KS
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Customer Service
The crew at this location go above and beyond to take care of me and my vehicle. I'm a repeat customer and recommend Hatchett to anyone interested in buying a car.
ARON L M., Service Manager from Hatchett Hyundai West responded on 01/16/2019

Jennifer, Thank you so much for the kind words and the five star review. Here at Hatchett Hyundai West when our customers are happy this makes us happy. 

Aron Middlebrook
Service Manager
316-440-8450
aronm@hatchettauto.com

RW
Ryan W.
Arkansas City, KS
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Customer service!!!!
Awesome
ARON L M., Service Manager from Hatchett Hyundai West responded on 01/16/2019

Ryan, thank you so much for the five star we really appreciate you taking the time to leave this great review. 

Aron Middlebrook
Service Manager
316-440-8450
aronm@hatchettauto.com

JO
John O.
Wichita, KS
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019 Category: Service
Typical excellent service.
The Maintenance team did their usual great job, and kept me informed every step of the way.
ARON L M., Service Manager from Hatchett Hyundai West responded on 01/14/2019

Excellent review John! Thank you so much for the five star survey. 

Aron Middlebrook
Service Manager
316-440-8450
aronm@hatchettauto.com

DW
Daryl W.
Wichita, KS
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Great service as always!
Great service! Appreciate the senior discount too!
ARON L M., Service Manager from Hatchett Hyundai West responded on 01/14/2019

Thank you so much for taking the time out to leave this five star review. 

Aron Middlebrook
Service Manager
316-440-8450
aronm@hatchettauto.com

JS
Jacquelyn S.
Wichita, KS
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Most helpful, very friendly, short wait
Most helpful, very friendly, short wait
ARON L M., Service Manager from Hatchett Hyundai West responded on 01/11/2019

Thank you for the excellent review Jacquelyn. We really appreciate you leaving the five stars. 

Aron Middlebrook
Service Manager
316-440-8450
aronm@hatchettauto.com

AC
Alan C.
Wichita, KS
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Review
Well done
ARON L M., Service Manager from Hatchett Hyundai West responded on 01/11/2019

Thank you for taking the time to leave this excellent review Alan, we really appreciate the five stars. 

Aron Middlebrook
Service Manager
316-440-8450
aronm@hatchettauto.com

DM
Debra M.
Wichita, KS
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Service Techs are very knowledgeable
Love the car
ARON L M., Service Manager from Hatchett Hyundai West responded on 01/11/2019

Great review Debra, thank you so much for the five star survey. 

Aron Middlebrook
Service Manager
316-440-8450
aronm@hatchettauto.com

RK
Richard K.
Wichita, KS
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Mark Kinsler
Mark in service is an excellent service writer. He knows his business, is professional, courteous, and makes the customer feel valued.
ARON L M., Service Manager from Hatchett Hyundai West responded on 01/11/2019

Thank you so much for the kind words, Mark is always a pleasure to work with and it shows with his customers. 

Aron Middlebrook
Service Manager
316-440-8450
aronm@hatchettauto.com

OO
Oyetunde O.
Wichita, KS
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Awesome Service!
Excellent service. They went over and above!
ARON L M., Service Manager from Hatchett Hyundai West responded on 01/11/2019

Excellent review, thank you so much for taking the time to leave these five stars. 

Aron Middlebrook
Service Manager
316-440-8450
aronm@hatchettauto.com

LN
Lee N.
Wichita, KS
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Hatchett Service
Great service and friendly people!
ARON L M., Service Manager from Hatchett Hyundai West responded on 01/10/2019

Great review Lee, thank you so much for leaving this five star survey!

Aron Middlebrook
Service Manager
316-440-8450
aronm@hatchettauto.com

Verified Customer
Wichita, KS
2015 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Everyone is always helpful.
The whole team does a great job.
ARON L M., Service Manager from Hatchett Hyundai West responded on 01/10/2019

Thank you so much for the five stars.

Aron Middlebrook
Service Manager
316-440-8450
aronm@hatchettauto.com

LS
Lois S.
Goddard, KS
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Knowledge caring employees
Always happy with the service.
ARON L M., Service Manager from Hatchett Hyundai West responded on 01/10/2019

Thank you so much Lois for the kind words. We really appreciate you taking the time to leave this great review. 

Aron Middlebrook
Service Manager
316-440-8450
aronm@hatchettauto.com

DC
Diana C.
Wichita, KS
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Quality!
Great product, amazing warranty and awesome Service Dept!!!!!
ARON L M., Service Manager from Hatchett Hyundai West responded on 01/10/2019

Great review Diana. Here at Hatchett Hyundai west when our customers leave happy this makes us happy. 

Aron Middlebrook
Service Manager
316-440-8450
aronm@hatchettauto.com

DR
Deborah R.
Cedartown, GA
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Service
Very good, efficient
ARON L M., Service Manager from Hatchett Hyundai West responded on 01/09/2019

Deborah, thank you so much for the excellent review. We really appreciate you marking the five stars. 

Aron Middlebrook
Service Manager
316-440-8450
aronm@hatchettauto.com

JL
Jan L.
Wichita, KS
2011 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2019 Category: Service
nice waiting area
They are always trying to fix my problem
ARON L M., Service Manager from Hatchett Hyundai West responded on 01/07/2019

Thank you Jan, we really appreciate you taking the time to leave this great review. 

Aron Middlebrook
Service Manager
316-440-8450
aronm@hatchettauto.com

Verified Customer
Wichita, KS
2012 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2019 Category: Service
Great customer service
Sevice department always provides a gtrat customer experience. The free car wash makes this world class service.
ARON L M., Service Manager from Hatchett Hyundai West responded on 01/07/2019

Thank you so much for the kind words and the five star review. 

Aron Middlebrook
Service Manager
316-440-8450
aronm@hatchettauto.com

JR
Judy R.
Wichita, KS
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Service
Took care of the necessities and with relatively good speed.
ARON L M., Service Manager from Hatchett Hyundai West responded on 01/07/2019

Thank you for the great remarks we really appreciate you taking the time to leave this five star reviews. 

Aron Middlebrook
Service Manager
316-440-8450
aronm@hatchettauto.com

JC
Joe C.
Wichita, KS
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Outstanding Customer Service
Their service was has always been excellent, and their service reps are very courteous and helpful.
ARON L M., Service Manager from Hatchett Hyundai West responded on 01/07/2019

Great survey Joe, we really appreciate you taking the time out to leave this five star review. 

Aron Middlebrook
Service Manager
316-440-8450
aronm@hatchettauto.com

Verified Customer
Hutchinson, KS
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/04/2019 Category: Service
oil change
Can make an appointment and they were ready on time
ARON L M., Service Manager from Hatchett Hyundai West responded on 01/07/2019

Thank you for taking the time out to leave this great review. 

Aron Middlebrook
Service Manager
316-440-8450
aronm@hatchettauto.com

MH
Michael H.
Offerle, KS
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
Excellent service
They work with your schedule and are friendly. Very good about getting back with you and the service department does an excellent job. Thank you.
ARON L M., Service Manager from Hatchett Hyundai West responded on 01/03/2019

Excellent review Michael. Thank you so much for the the kind words and the five stars. 

Aron Middlebrook
Service Manager
316-440-8450
aronm@hatchettauto.com