Auto Smart

STEVE IM SORRY THE DIAGNOSTIC CHARGE WASNT EXPLAINED TO YOU, HOWEVER ROBERT DID NOT CHARGE YOU. WE HAVE INVESTED ALOT OF MONEY IN EQUIPMENT AND TRAINING TO BE ACCURATE WITH THE DIAGNOSTIC. WE DO CHARGE FOR THAT. HOWEVER THE CUSTOMER SERVICE COMMENT I DONT UNDERSTAND AS MY EMPLOYEE DECIDED HE WOULDNT CHARGE YOU AS HE HADNT EXPLAINED THE CHARGE AS HE WAS TRYING TO GET YOU IN ON A WALK IN BASIS WHILE YOU WAITED ON THE CAR. I CAN SAY I DO NOT BUY PARTS FROM AUTOZONE AS THEY ARE MADE IN CHINA AND AUTOZONE IS THE WALMART OF AUTO PARTS, STEVE WE BUY FROM OUR LOCAL VENDERS AND THEY CANT AFFORD TO BUY PARTS THAT ARE SO CHEAPLY MADE BECAUSE THE LOCAL REPAIR SHOPS WILL STOP BUYING FROM THEM, YOUR EST FOR THE REPAIR WAS 332.00 THE DIAG NOSTIC WAS 129 WHICH WOULD HAVE COULD HAVE BEEN WAIVED IF YOU CHOSE TO REPAIR THE CAR THAT DAY. THE A/C DELCO MODULE IS 220.00 AND IS A GOOD OEM QUILITY PART THE LABOR TO INSTALL AND RESETT ALL CODES AND RESET THE MEMORY SO THE VEHICLE WILL RUN AT ITS BEST IS 125.00 I HAVE ALWAYS TAKEN GOOD CARE OF YOUR CARS. WE DO CARE ABOUT YOU OPION BUT I CANT BRING MYSELF NOT TO SUPPORT LOCAL BUSSINESS AND I WONT BUY CHEAP CHINA PARTS. I WILL TAKE CARE OF MY CUSTOMERS AND ALWAY TREAT THEM RESPECT. I AM GLAD WE DID A PROPER DIAG AND YOU WHERE ABLE TO REAPIR YOUR CAR IN THE PARKING LOT OF AUTOZONE. MY EMPLOYEES WHO LOOKED AT YOUR CAR WAS PAID FOR HIS SERVICES AS I DONT EXPECT ANYONE TO WORK FOR FREE. I HOPE WE CAN DO WORK FOR YOU IN THE FUTURE.