Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

206 Reviews

96% Would Recommend
Latest Review 10 days ago

Reviews


LS
LYNN S.
Birmingham, AL
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2019
Noisy Front brakes
They replaced front brakes and rotors on my ‘99 Crown Vic in very reasonable time. They also did an oil change at this time. I am very pleased with their service and reasonable prices.

KC
KENDRA C.
Birmingham, AL
Scion tC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019
Staff is so friendly..
My daughters car is older, but they have been keeping it running like new.

RD
Randy D.
Mountain Brook, AL
Land Rover LR3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019 Category: Service
Randy said they are very caring , friendly and they work on his vehicle for a fair price.
This review was collected via phone interview by Customer Research Inc.

JS
Joe S.
Birmingham, AL
Lexus LS 400 Luxury Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019 Category: Service
Joe said the employees figured his vehicles service needs. They completed the work at a fair price.
This review was collected via phone interview by Customer Research Inc.

IB
Ian B.
Alabaster, AL
Chevrolet Cruze
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/03/2019 Category: Service
Ian said that he received poor service and high prices at the business.
This review was collected via phone interview by Customer Research Inc.

SB
Sammy B.
Huntsville, AL
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Sammy said the business did a great job and he will recommend them to any one.
This review was collected via phone interview by Customer Research Inc.

EP
ED P.
Birmingham, AL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019
Convenience
Work done is prompt, efficient and well done. Easy people to work with.!!

SC
Stacy C.
Alabama
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
Stacy said the service was excellent, and they got her in and out. Trent was really helpful.
This review was collected via phone interview by Customer Research Inc.

BR
Ben R.
Birmingham, AL
Ford Fiesta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Ben said the business fixed his vehicle in a timely fashion and everything is working.
This review was collected via phone interview by Customer Research Inc.

SK
SAM K.
Birmingham, AL
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019
First class job!
I trust Trent and his crew on both our family vehicles. This is the second major repair we have done this year. You will not find a better place in Birmingham to take your vehicle to. Trustworthy and honest all the way.

CH
Chris H.
Mc Leansboro, IL
Chevrolet Equinox
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/03/2019 Category: Service
Chris said there seemed to be a lack of communication between the staff and he felt he was overcharged. He also said the service provided seemed to take a long time to complete.
This review was collected via phone interview by Customer Research Inc.

PH
PAUL H.
Birmingham, AL
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019
Alternator Replacement
Quick Service at a cost that was fair. After a couple of poor experiences at the dealership (particularly the way that they spoke to my wife), we took the recommendation of a friend to try Hatfield, and they did not disappoint. -- Will be using again for our Honda Odyssey.

JA
Janet A.
Birmingham, AL
Buick Verano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019 Category: Service
Janet said they are always friendly, efficient and they are affordable.
This review was collected via phone interview by Customer Research Inc.

EW
Erika W.
Alabama
Volvo XC70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Erika said the staff are good people, do good work, and she likes the professionalism. They're very experienced at working on foreign vehicles.
This review was collected via phone interview by Customer Research Inc.

BK
Brian K.
Birmingham, AL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019 Category: Service
Brian said they were prompt, they were polite and the price was fair.
This review was collected via phone interview by Customer Research Inc.

RC
RYAN C.
Mountain Brook, AL
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2019
Quick and honest
Trent always takes care of my family’s vehicles and does a great job. Best place in homewood to have any work done on a vehicle.

LS
LYNN S.
Birmingham, AL
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019
Hatfield’s in Homewood
Great service. Reasonable cost. Friendly. They treat you like family. In and out same day, and my car was towed in after lunch.
Thank you!

AH
Andy H.
Mountain Brook, AL
Lexus LS 430
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Andy said they did what they said they were going to, at the price that was quoted.
This review was collected via phone interview by Customer Research Inc.

LW
Larry W.
Birmingham, AL
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Larry said the business is straight forward. They provide reliable work, and its fixed the first time around.
This review was collected via phone interview by Customer Research Inc.

JL
James L.
Birmingham, AL
Ford Bronco II
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
James said they do a perfect job and it is done quickly and cheaply.
This review was collected via phone interview by Customer Research Inc.