business image

Henn Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(577 Reviews)
98

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
98
Net Promoter Score ®

Business Details

About

Henn Automotive opened its doors in January 1999. Since childhood, Mike Henn had dreamed of owning his own auto repair facility. His passion for cars and trucks developed into a business, when he was only 25 years old. He and his wife Susan picked the location, constructed the building and started with a staff of just two technicians. Henn Automotive opened its doors in January 1999. Since childhood, Mike Henn had dreamed of owning his own auto repair facility. His passion for cars and trucks developed into a business, when he was only 25 years old. He and his wife Susan picked the location, constructed the building and started with a staff of just two technicians. Now, many years later, Henn Automotive has a full staff of 15 employees. We do not upsell services to our customers. Everyone at Henn Automotive aims to make efficient repairs and get customers back on the road safely, which in the end saves the customer money. ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(704) 243-2540

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1152 N Broome St Waxhaw, NC 28173
Henn Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(577 Reviews)

DN
gravatar
DONALD N.
Waxhaw, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2026
verified customerVerified Customer
10
World class service
Outstanding experience from start to finish! The customer service at this place is truly top of the line. They took the time to listen carefully to every concern I had with my 2018 Chevrolet Suburban and made sure they fully understood the issues before getting to work. Their professionalism, honesty, and attention to detail really stood out.

The quality of their work is top notch, and you can tell they take pride in doing the job right the first time. They were able to identify the problems quickly, explain everything clearly, and provide the best resolution at a very reasonable price.

It’s hard to find a business that combines excellent workmanship, fair pricing, and genuine customer care, but this place delivers on all three. I highly recommend them to anyone looking for trustworthy, skilled, and dependable service. I’ll definitely be coming back for future needs!
The Team at H. from Henn Automotive responded on 04/23/2026 09:44 AM

Donald, you really made us smile today! In a world of high prices and negative perspectives on service, we are really glad to hear you value our business ethics. It is always a pleasure to help you and we are grateful for your business.
Thank you for sharing your experience and for rating us 5 stars!

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