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Henn Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(481 Reviews)
99
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
99
Net Promoter Score ®

Business Details

About

Henn Automotive opened its doors in January 1999. Since childhood, Mike Henn had dreamed of owning his own auto repair facility. His passion for cars and trucks developed into a business, when he was only 25 years old. He and his wife Susan picked the location, constructed the building and started with a staff of just two technicians. Henn Automotive opened its doors in January 1999. Since childhood, Mike Henn had dreamed of owning his own auto repair facility. His passion for cars and trucks developed into a business, when he was only 25 years old. He and his wife Susan picked the location, constructed the building and started with a staff of just two technicians. Now, many years later, Henn Automotive has a full staff of 15 employees. We do not upsell services to our customers. Everyone at Henn Automotive aims to make efficient repairs and get customers back on the road safely, which in the end saves the customer money. ...more

Categories
Contact
(704) 243-2540

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1152 N Broome St Waxhaw, NC 28173
Henn Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(481 Reviews)

MW
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MICHAEL W.
Charlotte, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Great People, Great Service
As a many-time repeat customer, Henn Automotive has provided great service and remains the best around!
The Team at H. from Henn Automotive responded on 07/17/2025 09:10 AM

Thank you so much for being a wonderful repeat customer and for telling others about your experience!


EN
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ERSKINE N.
Weddington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Outstanding service for my 2006 Porsche Boxster S!
For over TWENTY (20) years, Henn Automotive has been my trusted provider for service and maintenance on my 2006 Porsches Boxster S as well as other family vehicles.

They are skilled, professional and .
Henn’s service is a solid value at a very fair price.

Their focus on safety and auto expertise is outstanding.

I have high confidence in their automotive skills.and integrity.

They are true professionals!

Erskine Neel
The Team at H. from Henn Automotive responded on 07/14/2025 08:18 AM

Erskin, you are a gem and we enjoy working with you! These kind words really mean so much to us. 
We are always here to help us when you need and thank you for the many years of loyalty to our business!


JO
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JAMES O.
Waxhaw, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Oil change and reference
I had a scheduled appointment for an oil change and it went quickly. It included checking other fluid levels and tire pressure as well. Always the best service.

JF
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JOHN F.
Rock Hill, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2025
verified customerVerified Customer
10
F150 repair
Alex and crew are very professional and fair pricing…fast turn around always !
The Team at H. from Henn Automotive responded on 07/07/2025 05:51 AM

Thank you for this great review and for your business! Our entire staff is amazing and we love to hear the feedback on your customer experience with us.


RR
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RAY R.
Waxhaw, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Outstanding service
I had my 2015 Honda servived today and was so pleased with the repair and the outstanding customer care. They always give you a fair price.
The Team at H. from Henn Automotive responded on 06/30/2025 08:42 AM

It is so great for us to hear your feedback and thank you for the 5 star rating!
We are here to help whenever you need repairs.


Verified Customer
Waxhaw, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2025
verified customerVerified Customer
10
Unexpected repair
Great communication and fast! Had my car back within 24 hours!
The Team at H. from Henn Automotive responded on 06/23/2025 06:20 AM

Thank you We love to hear this wonderful feedback! 

The Team at H. from Henn Automotive responded on 07/01/2025 01:14 PM

We are so happy to hear this positive feedback! Thank you for your business and taking time to give us 5 stars!


PH
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PATRICIA H.
Waxhaw, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Very good service
I had very good reliable always do a good job
The Team at H. from Henn Automotive responded on 07/07/2025 05:50 AM

Thank you so much for letting us know your experience! We love 5 stars!


LT
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LAURA OR BOB T.
Waxhaw, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
10
Superior service
My entire family has been using Henn for all of our vehicles for over 20 years. Incredible service and mechanical knowledge. Best of all, ethical ownership.
The Team at H. from Henn Automotive responded on 06/10/2025 09:13 AM

Thank you for this kind review. We appreciate your family's loyalty to our business and we are so glad to have
your trust in us!


Verified Customer
Fort Mill, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Friendly and complete service
Friendly and complete service
The Team at H. from Henn Automotive responded on 07/07/2025 05:45 AM

Thank you for your 5 star rating! We appreciate your business!


JM
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JAMES OR VIRGINIA M.
Waxhaw, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Been a customer for years
Always good at hennsthe girls are great and the job is done fast
The Team at H. from Henn Automotive responded on 06/06/2025 06:10 AM

Love to help you out when you need us, thank you for your business and this 5 star rating!


Verified Customer
Waxhaw, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Good service as usual! Thank you!
Highly recommend!
The Team at H. from Henn Automotive responded on 06/05/2025 12:04 PM

Thank you so much for rating us five stars - we appreciate your recommendation!


Verified Customer
Waxhaw, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Good at what they do!
Henn’s is always willing to fit you in. They are always friendly and do a nice job!
The Team at H. from Henn Automotive responded on 06/04/2025 05:47 AM

We do our best to get everyone back on the road with a smile and quality work, so thank you for noticing!


Verified Customer
Waxhaw, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Consistent
Exactly what I asked for, when I asked for it.
The Team at H. from Henn Automotive responded on 06/04/2025 05:46 AM

Thank you - so glad we could make you happy! Appreciate the 5 star rating.


DP
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DANIEL P.
Fort Mill, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Honest Mechanics
I’ll only bring my truck here because I trust them.
The Team at H. from Henn Automotive responded on 06/03/2025 11:15 AM

Thank you for your business! We are so glad you have put your trust in us.


CC
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CORREY C.
Waxhaw, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Born and raised in Waxhaw and they are the best.
What can I say: the best just keep getting better. Great service and great people. Great business.
The Team at H. from Henn Automotive responded on 05/30/2025 07:26 AM

You are always so easy to work with and we love having you as a loyal customer!
Thank you for taking time to rate our service and the kind words.


Displaying Review 1 - 15 of 481 in total
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