Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

1521 Reviews

ReScore Reviews™ (17)

ReScore
Overall Rating 4.2352965/5Overall Rating 4.2352965/5Overall Rating 4.2352965/5Overall Rating 4.2352965/5rating 4.2352965
Original
Overall Rating 2.35294/5Overall Rating 2.35294/5rating 2.35294rating 2.35294rating 2.35294
93% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews


MB
Maureen B.
Worcester, MA
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2019 Category: Service
Oil change
Competitive price for an oil change but little perks are provided, such as vacuuming and coffee!

MM
Michael M.
Shrewsbury, MA
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2019 Category: Service
Oil change
Good job.

JS
John S.
Auburn, MA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2019 Category: Service
Routine service
It was simple and quick.

MD
Michael D.
Worcester, MA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019 Category: Service
Great job
Very Helpful
MATT C. from Herb Chambers Hyundai of Auburn responded on 06/26/2019

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


SJ
Susan J.
Uxbridge, MA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019 Category: Service
great service and customer care
As always, excellent service from a very well trained staff!!! Thank you!
MATT C. from Herb Chambers Hyundai of Auburn responded on 06/26/2019

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


Verified Customer
Milford, MA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019 Category: Service
Recent Service
Great Service team!
MATT C. from Herb Chambers Hyundai of Auburn responded on 06/26/2019

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


LB
Lois B.
Webster, MA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019 Category: Service
Oil change
I was fully satisfied and everyone was nice! No complaints!
MATT C. from Herb Chambers Hyundai of Auburn responded on 06/26/2019

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


Verified Customer
Worcester, MA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Very good service
Very good service
MATT C. from Herb Chambers Hyundai of Auburn responded on 06/22/2019

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


TW
Thomas W.
Franklin, MA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
great service
Josh,

Was very helpful and knowledgeable.
MATT C. from Herb Chambers Hyundai of Auburn responded on 06/21/2019

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


MH
Mark H.
Oxford, MA
2013 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2019 Category: Service
Awsome
Great service!!!
MATT C. from Herb Chambers Hyundai of Auburn responded on 06/17/2019

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


TS
Thomas S.
Worcester, MA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
5
Customer service and the work was excellent.
MATT C. from Herb Chambers Hyundai of Auburn responded on 06/15/2019

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


CR
Christina R.
Rochdale, MA
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Service is good. Waiting is minimal. Facility is clean.
The new service guy in Auburn was very nice...prompt and knowledgeable as well.
MATT C. from Herb Chambers Hyundai of Auburn responded on 06/15/2019

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


PP
Patricia P.
Auburn, MA
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
great place
always great service
MATT C. from Herb Chambers Hyundai of Auburn responded on 06/15/2019

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


BS
Beth S.
Uxbridge, MA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Oil change
They do an excellent job and are very thorough
MATT C. from Herb Chambers Hyundai of Auburn responded on 06/15/2019

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


Verified Customer
Thompson, CT
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Oil change
Excellent service
MATT C. from Herb Chambers Hyundai of Auburn responded on 06/14/2019

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


VR
Vicentico R.
Dudley, MA
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Outstanding
It is actually enjoyable to bring my car to this dealership's service department. Opens wicked early and they dispatch your issue in a timely fashion. Afterwards very explicit in the manner that the issue was handled and how to avoid it or prevent it in the future. Go Matt.
MATT C. from Herb Chambers Hyundai of Auburn responded on 06/13/2019

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


RM
Raymond M.
Webster, MA
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2019 Category: Service
Ray M
Nothing further.
MATT C. from Herb Chambers Hyundai of Auburn responded on 06/12/2019

Thank you for coming in for service and taking the time to fill out the review.

Matthew Carney
Service Manager
508.832.9990


Verified Customer
Worcester, MA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2019 Category: Service
Oil Change
Timely service
MATT C. from Herb Chambers Hyundai of Auburn responded on 06/12/2019

Thank you for coming in for service and taking the time to fill out the review. Let us know how we can earn that last star! 

Matthew Carney
Service Manager
508.832.9990


Verified Customer
North Grafton, MA
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2019 Category: Service
Gone here a long time. 🤪😄😄😄😄😄😄
Gone here a long time
MATT C. from Herb Chambers Hyundai of Auburn responded on 06/12/2019

Thank you for coming in for service and taking the time to fill out the review.

Matthew Carney
Service Manager
508.832.9990


TS
Tex S.
Hardwick, MA
2009 Hyundai Azera
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/10/2019 Category: Service
cleanliness and promptness
Fine.
MATT C. from Herb Chambers Hyundai of Auburn responded on 06/11/2019

Thank you for coming in for service and taking the time to fill out the review.

Matthew Carney
Service Manager
508.832.9990