Overview

Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5rating 4.57

1265 Reviews

ReScore Reviews™ (16)

ReScore
Overall Rating 4.2499994/5Overall Rating 4.2499994/5Overall Rating 4.2499994/5Overall Rating 4.2499994/5rating 4.2499994
Original
Overall Rating 2.3125/5Overall Rating 2.3125/5rating 2.3125rating 2.3125rating 2.3125
92% Would Recommend
100% Business Response
Latest Review about 12 hours ago

Reviews


Verified Customer
Holden, MA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Hyundai of Auburn
Great price on a new Sonata.
MATT C. from Herb Chambers Hyundai of Auburn responded on 11/12/2018

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


Verified Customer
Shrewsbury, MA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
great service
always punctual...pleasant..and very nice..waiting area for service is clean and always someone there to answer any questions..
MATT C. from Herb Chambers Hyundai of Auburn responded on 11/10/2018

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


DG
David G.
Oxford, MA
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Excellent service!
Service was professional and very helpful. Thanks.
MATT C. from Herb Chambers Hyundai of Auburn responded on 11/09/2018

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


FD
Franklin D.
Worcester, MA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/08/2018 Category: Service
Friendly environment
No comments thank you
MATT C. from Herb Chambers Hyundai of Auburn responded on 11/09/2018

Thank you for coming in for service and taking the time to fill out the review. Let us know how we can earn that last star!

Matthew Carney
Service Manager
508.832.9990


Verified Customer
Millbury, MA
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Awesome service
Excellent service!
MATT C. from Herb Chambers Hyundai of Auburn responded on 11/09/2018

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


Verified Customer
Northborough, MA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Through service
All service issues were resolved completely
MATT C. from Herb Chambers Hyundai of Auburn responded on 11/08/2018

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


MD
Michael D.
Worcester, MA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Everyone is so helpful
Great
MATT C. from Herb Chambers Hyundai of Auburn responded on 11/07/2018

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


DI
Donald I.
Worcester, MA
2013 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018 Category: Service
Excellent Service
Always fast and efficient service.
MATT C. from Herb Chambers Hyundai of Auburn responded on 11/01/2018

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


SJ
Susan J.
Uxbridge, MA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Herb Chambers Hyundai You Rock!
Great service, great staff! Always a wonderful experience!!
MATT C. from Herb Chambers Hyundai of Auburn responded on 11/01/2018

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


Verified Customer
Auburn, MA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Prompt
Took me on time and performed all things they said they would .
MATT C. from Herb Chambers Hyundai of Auburn responded on 11/01/2018

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


Verified Customer
Jefferson, MA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Quick and easy
I hate taking my car in for service. Herb Chambers Hyundai of Auburn made it painless. They were quick to get my keys and get me registered and called me as soon as it was complete. When I came to pick it up I was greeted right away and out of the building in less than 5 minutes. Overall it was a great experience.
MATT C. from Herb Chambers Hyundai of Auburn responded on 11/01/2018

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


JB
Joel B.
Northborough, MA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Service visit
The woman who checked in my car for service and walked me through the work to be done was knowledgeable and very professional. Always have a good experience here.
MATT C. from Herb Chambers Hyundai of Auburn responded on 10/31/2018

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


LB
Lynn B.
Southbridge, MA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Service
Everything was excelent
MATT C. from Herb Chambers Hyundai of Auburn responded on 10/31/2018

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


JF
J F.
Framingham, MA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
Great car experience
Shout out to salesman Stephen Miller for being both professional, patient and ready to answer questions when I went in to test drive a Tucson. To fellow salesman Michael Lemoine, who was there to hand over the keys and educate me about the new car I finally bought.
And to the rest of the team at HCH - a great dealership, with polite, professional and informed staff. I would definitely recommend the place to others.
MATT C. from Herb Chambers Hyundai of Auburn responded on 10/31/2018

Thank you for coming in and taking the time to fill out the review. Happy our team was able to provide you with an excellent experience!

Matthew Carney
Service Manager
508.832.9990


Verified Customer
Southbridge, MA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Always the best service
Will always continue to get my car serviced here thanks to Karla and Matt!
MATT C. from Herb Chambers Hyundai of Auburn responded on 10/31/2018

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


JF
J F.
Framingham, MA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018
Shiny new toy
Recently bought my first brand new car here. Great team, who went out of their way to be helpful, even working after closing to answer questions and make sure this was the right deal for me.
MATT C. from Herb Chambers Hyundai of Auburn responded on 10/31/2018

Thank you for coming in and taking the time to fill out the review. Happy our team was able to provide you with an excellent experience!

Matthew Carney
Service Manager
508.832.9990


Verified Customer
Shrewsbury, MA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Hyundai Eletrana
Excellent service and friendly employees
MATT C. from Herb Chambers Hyundai of Auburn responded on 10/29/2018

Thank you for coming in for service and taking the time to fill out the review. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


KK
Kenneth K.
Clinton, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
On time and efficient
Friendly and courteous
MATT C. from Herb Chambers Hyundai of Auburn responded on 10/29/2018

Thank you for coming in for service and taking the time to fill out the survey. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


BC
Bruce & Lynda C.
Worcester, MA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018
Great Service
Have interacted with Service Manager Matt and Service Advisers Karla and Josh on multiple occasions. Their knowledge and professionalism is at the top of the list. They have always gone out of their way to make it happen.
The dealership can count us in for another future purchase.
MATT C. from Herb Chambers Hyundai of Auburn responded on 10/29/2018

Thank you for coming in for service and taking the time to fill out the survey. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990


MD
Mark D.
Shrewsbury, MA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Prompt service
They are extremely helpfull with the needs of the customer, and prompt with the service and repair work.
MATT C. from Herb Chambers Hyundai of Auburn responded on 10/24/2018

Thank you for coming in for service and taking the time to fill out the survey. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990