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Happy Hyundai of Libertyville

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(124 Reviews)
65
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
20
Total ReScores
4.9
ReScore Average
65
Net Promoter Score ®

Business Details

About

Thank you for visiting the SureCritic Review page for Happy Hyundai of Libertyville. We look forward to showing you what great service we can provide for you and your Hyundai vehicle. Thank you for visiting the SureCritic Review page for Happy Hyundai of Libertyville. We look forward to showing you what great service we can provide for you and your Hyundai vehicle.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(224) 207-7200

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
7:00 AM - 2:00 PM
Sun
closed
* Central Time (US & Canada)
1119 S. Milwauke Ave. Libertyville, IL 60048
Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(124 Reviews)

JJ
gravatar
Joseph J.
Round Lake, IL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/04/2022
0
Category: Service
2023 Santa Fe Calligraphy Stock #24096
On 2 August 2022, I came into look at the 2023 Santa Fe Calligraphy Stock # 24096. On Libertyville Hyundai, website they showed the 2023 Santa Fe Calligraphy MSRP: $45,715.00. I was approached by Sean (Salesperson) in the showroom. Sean took me outside and showed me the Calligraphy and the MSRP was $45,715.00. Sean said that the vehicle cost is now $50,000.00. I asked why and he said for the added amenities (B_ _ L S_ _ T).

I then showed him my trade in 2015 Chevy Camaro (RS Package) with approximately 19,400 miles on it. I showed him the damage to the right front fender and told him an auto repair place quoted me $1038.00 to fix it. Sean said it would cost more than that to fix it but he said he wasn't an auto and body guy. So why tell me it would cost more than what the auto repair shop quoted me . Sean said he had the Camaro appraised and said it was worth in the area of $21,000.00. He was trying to close the deal and he wasn't doing so well so he ran and got his boss (Luke). Now Luke is telling me my Trade in is worth approximately $18,500.00. I asked why it went from approximately $21,000.00 to Approximately $18,500.00 and he said $18,500.00 was the finally appraisal and the difference was to fix the damaged right front fender. I told him I was given a quote of $1038.00 to fix it and he just said that was the finally trade in value. Now Luke is telling me the vehicle financing would be roughy $460.00 for 84 month. I was wearing a Vet Nam Era Hat and Luke asked me if I was a veteran. Now that is insult to injury. I went to Libertyville Hyundai website today (08/04/22) and they are still advertising the Calligraphy for $45,715.00. So if the actual cost of the vehicle is $50,000.00, than why haven't they changed the cost on there website!!!!!!!!
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