Hillsboro Village Auto Service Review from Meghan B. on 01/01/2019

Meghan B.
Nashville, TN
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
All around great!
I brought my car in super last minute right before the holidays. My car was looked at quickly and I was called back in record timing. I was even unable to answer their first call and was promptly followed up with via text message as well. Brent talked me through the issues with my vehicle and made sure I understood where the cost was coming from. He also was super kind and gracious in speaking with my father via phone, as I am admittedly pretty clueless when it comes to mechanics. My vehicle was fixed earlier than expected and the team at Hillsboro Village was more than happy to work with me regarding arranging a pick up, as I was out of state at the time.

There was constant communication and Jen was always extremely kind and pleasant when answering the phone. All around this was a painless experience and Hillsboro Village was super helpful in making a stressful time easier to manage. I will be sure to recommend their services to everyone I know.