Hilltop Automotive & Performance

Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

1103 Reviews

ReScore Reviews™ (10)

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6
Original
Overall Rating 3.099998/5Overall Rating 3.099998/5Overall Rating 3.099998/5rating 3.099998rating 3.099998
97% Would Recommend
Latest Review 3 months ago

Reviews


MS
Mildred S.
Palm Desert, CA
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
service
All of the staff are GREAT. I have been a “frequent customer “ and am always greeted in a friendly and helpful manner....no matter how stressed I am when I arrive. They deserve Bouquets.

RL
Roslynn L.
La Quinta, CA
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Roslynn said the business was very good. They got the job done professionally.
This review was collected via phone interview by Customer Research Inc.

CD
Charles D.
Palm Desert, CA
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018
Well pleased with you service and repair
Keeping our 20 year old car in 1st class condition!
I have made several referrals for your service, also.

PW
Pat W.
Palm Desert, CA
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018
Excellent service
I showed up without an appointment and was taken right in. Received courteous and efficient service as well as a ride home and back to get the car. Have been taking my cars to Hilltop for years and will continue to do so.

GP
Gary P.
Palm Desert, CA
Dodge Challenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Gary said they gave him good service.
This review was collected via phone interview by Customer Research Inc.

CL
Colleen L.
Palm Desert, CA
Mitsubishi Outlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018 Category: Service
Colleen said the experience was fine.
This review was collected via phone interview by Customer Research Inc.

TS
Teri S.
Indian Wells, CA
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Teri said they took care of the issue with no problem.
This review was collected via phone interview by Customer Research Inc.

RM
Robyn M.
Palm Desert, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018
Always the Best
I can always depend on Hilltop Automotive to diagnosis the problem and fix my cars right. Everyone is friendly, and efficient. Great service at a fair price. No need to go to a European car specialist......just let Gary and his team take care of everything. Start to finish, they are #1.

JB
Jennifer B.
La Quinta, CA
Audi R8
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Jennifer said the business provided awesome same day service.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Palm Desert, CA
Lexus ES 300
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2018 Category: Service
Spoke to Laura. She said there was a light on in her vehicle, that was not on prior to bringing her vehicle to the business. She had to bring the vehicle back in for them to look at it.
This review was collected via phone interview by Customer Research Inc.

KJ
Kriss J.
La Quinta, CA
Dodge Dart
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2018
Brake recall on my dodge dart
I when't in with my dodge dart for brake issues and they found out there was a recall and to take it the the deallership to have done other places would have just charged me . Thanks for the honesty

Kriss

PB
Phillip B.
Alameda, CA
Mercedes-Benz E-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Phillip said the staff provided dependable service.
This review was collected via phone interview by Customer Research Inc.

CM
Cindy M.
Palm Desert, CA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Cindy said the business is honest and awesome. Everything was great.
This review was collected via phone interview by Customer Research Inc.

BA
Beverly A.
Palm Desert, CA
Honda Fit
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/28/2018 Category: Service
Spoke with Albert. He said they had taken the vehicle in for a lot of service and the business' staff said everything was good, All of a sudden, it seemed like they took it back a couple months later and the staff had found something that had all of a sudden gone wrong. He stated he guessed that was just reality.
This review was collected via phone interview by Customer Research Inc.

JR
Jorge R.
Desert Hot Springs, CA
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Jorge said the service was fast. He was in and out within 15 minutes.
This review was collected via phone interview by Customer Research Inc.

JV
Justin V.
Indian Wells, CA
Lexus GS 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Justin said when he goes to this business the service is quick and easy.
This review was collected via phone interview by Customer Research Inc.

SC
Steve C.
Palm Desert, CA
Mercury Comet
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/05/2018 Category: Service
Steve said he didn't get done what he wanted to get done.
This review was collected via phone interview by Customer Research Inc.

MW
Merlin W.
Palm Desert, CA
Volkswagen Golf
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Merlin said he got in and out in a reasonable amount of time. He feels confident that the testing was accurate.
This review was collected via phone interview by Customer Research Inc.

JR
Jerry R.
Indio, CA
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018
Replace battery in 1999 Chevy Camaro
Replace NAPA battery and Gary prorated difference between warranty months and actual life in the cost of a new battery. I always feel confident that I am getting the best deal and honest service at Hilltop Automotive. Would not go anywhere else.

DM
Daniel M.
Palm Desert, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Spoke with Nina. She said the staff was very informative.
This review was collected via phone interview by Customer Research Inc.

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