Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

1097 Reviews

ReScore Reviews™ (10)

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6
Original
Overall Rating 3.099998/5Overall Rating 3.099998/5Overall Rating 3.099998/5rating 3.099998rating 3.099998
97% Would Recommend
Latest Review 3 days ago

Reviews


TS
Teri S.
Indian Wells, CA
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Teri said they took care of the issue with no problem.
This review was collected via phone interview by Customer Research Inc.

RM
Robyn M.
Palm Desert, CA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018
Always the Best
I can always depend on Hilltop Automotive to diagnosis the problem and fix my cars right. Everyone is friendly, and efficient. Great service at a fair price. No need to go to a European car specialist......just let Gary and his team take care of everything. Start to finish, they are #1.

JB
Jennifer B.
La Quinta, CA
Audi R8
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Jennifer said the business provided awesome same day service.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Palm Desert, CA
Lexus ES 300
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2018 Category: Service
Spoke to Laura. She said there was a light on in her vehicle, that was not on prior to bringing her vehicle to the business. She had to bring the vehicle back in for them to look at it.
This review was collected via phone interview by Customer Research Inc.

KJ
Kriss J.
La Quinta, CA
Dodge Dart
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2018
Brake recall on my dodge dart
I when't in with my dodge dart for brake issues and they found out there was a recall and to take it the the deallership to have done other places would have just charged me . Thanks for the honesty

Kriss

PB
Phillip B.
Alameda, CA
Mercedes-Benz E-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Phillip said the staff provided dependable service.
This review was collected via phone interview by Customer Research Inc.

CM
Cindy M.
Palm Desert, CA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Cindy said the business is honest and awesome. Everything was great.
This review was collected via phone interview by Customer Research Inc.

BA
Beverly A.
Palm Desert, CA
Honda Fit
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/28/2018 Category: Service
Spoke with Albert. He said they had taken the vehicle in for a lot of service and the business' staff said everything was good, All of a sudden, it seemed like they took it back a couple months later and the staff had found something that had all of a sudden gone wrong. He stated he guessed that was just reality.
This review was collected via phone interview by Customer Research Inc.

JR
Jorge R.
Desert Hot Springs, CA
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Jorge said the service was fast. He was in and out within 15 minutes.
This review was collected via phone interview by Customer Research Inc.

JV
Justin V.
Indian Wells, CA
Lexus GS 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Justin said when he goes to this business the service is quick and easy.
This review was collected via phone interview by Customer Research Inc.

SC
Steve C.
Palm Desert, CA
Mercury Comet
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/05/2018 Category: Service
Steve said he didn't get done what he wanted to get done.
This review was collected via phone interview by Customer Research Inc.

MW
Merlin W.
Palm Desert, CA
Volkswagen Golf
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Merlin said he got in and out in a reasonable amount of time. He feels confident that the testing was accurate.
This review was collected via phone interview by Customer Research Inc.

JR
Jerry R.
Indio, CA
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018
Replace battery in 1999 Chevy Camaro
Replace NAPA battery and Gary prorated difference between warranty months and actual life in the cost of a new battery. I always feel confident that I am getting the best deal and honest service at Hilltop Automotive. Would not go anywhere else.

DM
Daniel M.
Palm Desert, CA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Spoke with Nina. She said the staff was very informative.
This review was collected via phone interview by Customer Research Inc.

JJ
Jay J.
Santa Ana, CA
Lexus RX 450h
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Jay said he had a great experience. The staff was good. Michelle was helpful and nice to work with. His vehicle's problem was resolved quickly.
This review was collected via phone interview by Customer Research Inc.

CG
Cathy G.
Rancho Mirage, CA
Nissan Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Cathy said the staff made her feel comfortable while she waited in the customer lounge. The mechanics did what needed to be done and explained everything to her satisfaction.
This review was collected via phone interview by Customer Research Inc.

AS
Andre S.
Palm Desert, CA
Nissan Titan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Andre said the staff provided really good service on his vehicle.
This review was collected via phone interview by Customer Research Inc.

DB
Dennis B.
Palm Desert, CA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Dennis said he was very satisfied with the service the business provided. He has no complaints.
This review was collected via phone interview by Customer Research Inc.

JC
John C.
California
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
John said the tires were excellent, the service was immediate, and the atmosphere was professional and positive.
This review was collected via phone interview by Customer Research Inc.

RM
Ronald M.
Indio, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Ronald said his experience was fantastic and the staff was great.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 1097 in total