Holler Hyundai in Winter Park, FL. is staffed with expert technicians who provide quality Hyundai repair and maintenance.Holler Hyundai in Winter Park, FL. is staffed with expert technicians who provide quality Hyundai repair and maintenance.
Have two Genesis, which are great cars. Getting service at Holler Hyundai isn't worth my time anymore so have just set up service with Mike the Mechanic in Winter Garden. Needed brakes changed and oil and transmission fluids changed but could never get a service advisor to call back to price up after leaving several messages. This is typical at this dealership. In addition to this incident, the service department sets up "appointments" for service but the term is used loosely because its not an appointment to begin work; its an appointment to "check- in". So if you think you have a 7 AM appointment to change the oil and show up then, it turns out that was the time to check-in. They may not get to your car until 10 AM, which has happened to me on numerous occasions. Moreover, if you want an oil change one would think you could easily get in within a day of making an appointment. Not here. You may be waiting a week or two or more. I don't find this group to be adequately managed and they don't deserve my business.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
