Hoover's Automotive Inc.

Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84
4.8

( 111 Reviews )

100% Would Recommend
Latest Review 10 months ago

Reviews


NS
Natasha S.
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/09/2013 Category: Service
Natasha said her vehicle was making a noise when she picked it up. She said she brought her vehicle back and the service advisor took the vehicle for a test drive but did not hear the noise. He was helpful but her vehicle is still making the noise.
This review was collected via phone interview by Customer Research Inc.

DG
Dekari G.
Cadillac DeVille
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/09/2013 Category: Service
Dekari said the service at this business was real good. The prices were a little high. He would definitely recommend this business to others.
This review was collected via phone interview by Customer Research Inc.

SC
Shaunna C.
TX
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/04/2012 Category: Service
Shaunna said this business did an exceptional job.
This review was collected via phone interview by Customer Research Inc.

BD
Boonsirikamchai D.
Celeste, TX
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/04/2012 Category: Service
Boonsirikamchai said this business is expensive for her.
This review was collected via phone interview by Customer Research Inc.

KK
Karen K.
Ford Mustang
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/17/2012 Category: Service
Karen said it took 4 days to get her vehicle back and she wishes she could have had it back sooner, but it was okay.
This review was collected via phone interview by Customer Research Inc.

GF
Garrett F.
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/09/2012 Category: Service
Garrett said they are very good. He spoke with two different employees who were very pleasant. It was a good experience overall.
This review was collected via phone interview by Customer Research Inc.

JN
JEREMY N.
Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/04/2012
Great Job
The only reason I didn't give 5 stars is because I had to wait for over an hour for an oil change, wiper blade and tire rotation. As usual, they did a fantastic job, though. I've had so many bad experiences with WalMart and Kwik Kar, it is worth a possible wait to go to Hoovers!

ZM
Zachary M.
Commerce, TX
Infiniti I30
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/23/2012 Category: Service
Zachary said the service was great and the employee he spoke with was very nice.
This review was collected via phone interview by Customer Research Inc.

DD
Daniel D.
Commerce, TX
Saturn SC2
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/23/2012 Category: Service
Daniel said it took a long time for the part to come in but everything else about the service was great.
This review was collected via phone interview by Customer Research Inc.

JS
Jenanne S.
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2012 Category: Service
Jenanne said this business is hard to schedule to with, but they do a good job. She tried to find better deals in her area but this business already had the best ones.
This review was collected via phone interview by Customer Research Inc.

JB
James B.
Yantis, TX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/20/2012 Category: Service
James said they were not perfect, but they did fix his vehicle.
This review was collected via phone interview by Customer Research Inc.

Displaying all 11 Review