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Horace Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(548 Reviews)
71
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
6
Total ReScores
5.0
ReScore Average
71
Net Promoter Score ®

Business Details

About

Horace Hyundai is your Farmington, NM Hyundai dealer. Call us today to schedule an appointment with our top-notch service center. We are here to help with all of your vehicle repair and maintenance needs. Horace Hyundai is your Farmington, NM Hyundai dealer. Call us today to schedule an appointment with our top-notch service center. We are here to help with all of your vehicle repair and maintenance needs.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(505) 716-4424

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Mountain Time (US & Canada)
4300 E. Main St. Farmington, NM 87402
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(548 Reviews)

AP
gravatar
Amanda P.
NM
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/21/2022
Service Type: Repair
verified customerVerified Customer
3
Category: Service
My car broke down after I got serviced
My car was returned to me in worse shape then when I took the vehicle in. Very poor workmanship on their behalf and I am very displeased by their work.
STEVEN K., Service Manager from Horace Hyundai responded on 02/22/2022 06:39 AM

We regret to hear about your recent experience with our service department. The recall performed on your vehicle was designed to help raise tolerances to your engined computer in order to detect any type of malfunction with the knock sensor. It sounds like the software update did in fact detect a malfunction and we need to get your vehicle back into the service department as soon as poossible. If you could reach out to us at your convienance, I would like to talk to you about your recent experience. Thank you

Steven Kennedy
Service Manager
(505) 327-0366
Stevek@horacemotors.com
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