Horne Hyundai is located just off Highway 60 in Apache Junction, AZ. We have been serving Mesa, Scottsdale, Tempe, and Phoenix customers since 1991! Come see us today and see what we can do for you. Horne Hyundai is located just off Highway 60 in Apache Junction, AZ. We have been serving Mesa, Scottsdale, Tempe, and Phoenix customers since 1991! Come see us today and see what we can do for you.
After 4 hours, we called for an update, only to be told that they can't diagnose or troubleshoot the issue. They have no idea how to proceed and need to call their 'Specialist' and send him videos for help.
After the 5th hour, we get a phone call that they think our rear sensors might have been in an impact and it will cost $179 to remove the bumper and run diagnostic tests...on a brand new, bumper to bumper warrantied vehicle, with no body/paint damage anywhere.
They refuse to remove the bumper and run diagnostics on a warrantied vehicle, without me agreeing to pay $179. They claim there is a very minor scratch or scuff mark in the general area of the rear bumper and that may be the cause of the "4 or more sensors across the entire rear of the vehicle failing". There are no scratches or scuff marks, just an attempt to refuse warrantied work and bully customers for another payout.