Hughes Automotive

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770-382-8818
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Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

668 Reviews

5 star
88%
4 star
8%
3 star
1%
2 star
<1%
1 star
1%

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 3 days ago

Reviews

Anonymous avatar
Verified Customer
White, GA
Toyota Sequoia
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/07/2018
The staff and service.
I always get great service and the staff is always friendly.
Recommended
MP
MIKE P.
White, GA
Chevrolet Silverado 1500
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/24/2018
The staff
The staff is very good and friendly.
Recommended
RG
Robbie G.
Adairsville, GA
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/08/2018
Honest people
They have the best price on oil changes with a coupon plus they do a lot more and they don’t try to update you. They do great with tires and know what tire is best for you not just the best tire.
Recommended
DL
DAWN L.
Cartersville, GA
Chevrolet Spark
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/20/2018
Wait time
I called on Friday so they could make aure the part for my car was there for Monday morning. After arriving I still waited over 2 hours for an oil change.
Recommended
RG
RANDY G.
Rydal, GA
Chevrolet Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/17/2018
Work Truck Electrical Problem
Repaired electrical problem in an old work truck quickly and efficiently.

Thanks guys
Recommended
TM
Tinamarie M.
Adairsville, GA
Chevrolet Traverse
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/11/2018 Category: Service
TinaMarie said there were details to her vehicle this business did not do. She asked them to check her battery and they did not. She had to ask them and make sure the tech did it, but they did not, so they had to go back and check it.
Recommended
This review was collected via phone interview by Customer Research Inc.
AS
ALBERTO S.
Cartersville, GA
Honda CR-V
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/16/2017
stick
I recomend you to clean the old sticker (miles) from the glass before the new.
Thanks
Recommended
FJ
Felrpe J.
Cartersville, GA
Honda Accord Cpe
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/17/2017 Category: Service
Felipe said everything went fine, but they didn't check the records to show the vehicle was under warranty and he was charged for his oil change.
Recommended
This review was collected via phone interview by Customer Research Inc.
Steve H. from Hughes Automotive responded on 11/24/2017

Thank you for having your brakes repaired by us. After speaking with you about this warranty we relized that you  were speaking about another service location. Again we thank you for your business 

BM
Ben M.
Kingston, GA
Nissan Altima
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2017 Category: Service
Ben said it was a great experience.
Recommended
This review was collected via phone interview by Customer Research Inc.
JS
Justin S.
Cartersville, GA
Jeep Cherokee
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/30/2017 Category: Service
Justin said he had a good experience at this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
SM
Sid M.
Cartersville, GA
Toyota 4Runner
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/29/2017 Category: Service
Sid said the business was quick.
Recommended
This review was collected via phone interview by Customer Research Inc.
TW
Terry W.
White, GA
Ford Ranger
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2017 Category: Service
Terry said this business is great and thorough, but it took a little too long for the service he received.
Recommended
This review was collected via phone interview by Customer Research Inc.
DH
Dennis H.
Cartersville, GA
Chevrolet Colorado
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2017 Category: Service
Dennis said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
RB
Russell B.
Kingston, GA
Mazda Mazda5
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/24/2017 Category: Service
Russell said they were extremely efficient, they have great prices and the service was fantastic. They were not quite as friendly as he thought.
Recommended
This review was collected via phone interview by Customer Research Inc.
JF
JOHNATHAN F.
Cartersville, GA
Honda Accord
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2017
Awesome service!
Great Service, would recommend to a friend!
Recommended
WA
WILLIAM A.
Taylorsville, GA
GMC Yukon
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2017
Prompt and Knowledgeable
My first experience was very positive. Great service at a reasonable price.
Recommended
ST
Scott T.
Cartersville, GA
Ford Mustang
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2017 Category: Service
Scott said the business recently increased their prices.
Recommended
This review was collected via phone interview by Customer Research Inc.
JT
JANET T.
White, GA
Ford Focus
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/25/2017
Waiting area was clean
People were polite and informative they told me about an hour before they had lcould do my service lnsted of saying it would be few minutes. I did appreciate that for planning the rest of the day.
L
Recommended
MT
Madison T.
Cartersville, GA
Dodge Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/12/2017 Category: Service
Madison said this business was really nice and kind.
Recommended
This review was collected via phone interview by Customer Research Inc.
DH
Dennis H.
Cartersville, GA
Chevrolet Colorado
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2017 Category: Service
Dennis said they did a good job and he has already recommended them.
Recommended
This review was collected via phone interview by Customer Research Inc.