Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

709 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 4 days ago

Reviews


EN
Edgar N.
Cartersville, GA
Kia Rio
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/23/2018 Category: Service
Edgar said that the place always does a great job.
This review was collected via phone interview by Customer Research Inc.

TA
Troy A.
Cartersville, GA
Acura RL
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/02/2018 Category: Service
Troy said the service took awhile.
This review was collected via phone interview by Customer Research Inc.

MC
maxine c.
Taylorsville, GA
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2018
auto service
My husband and I have been going to Hughes for several years, The over all service has been good, but for what ever reason when I have my oil changed they don't reset the oil light. I just had my oil changed a few days ago and again the oil light was not reset.

Verified Customer
White, GA
Toyota Sequoia
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/07/2018
The staff and service.
I always get great service and the staff is always friendly.

MP
MIKE P.
White, GA
Chevrolet Silverado 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/24/2018
The staff
The staff is very good and friendly.

RG
Robbie G.
Adairsville, GA
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/08/2018
Honest people
They have the best price on oil changes with a coupon plus they do a lot more and they don’t try to update you. They do great with tires and know what tire is best for you not just the best tire.

DL
DAWN L.
Cartersville, GA
Chevrolet Spark
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/20/2018
Wait time
I called on Friday so they could make aure the part for my car was there for Monday morning. After arriving I still waited over 2 hours for an oil change.

RG
RANDY G.
Rydal, GA
Chevrolet Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/17/2018
Work Truck Electrical Problem
Repaired electrical problem in an old work truck quickly and efficiently.

Thanks guys

TM
Tinamarie M.
Adairsville, GA
Chevrolet Traverse
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/11/2018 Category: Service
TinaMarie said there were details to her vehicle this business did not do. She asked them to check her battery and they did not. She had to ask them and make sure the tech did it, but they did not, so they had to go back and check it.
This review was collected via phone interview by Customer Research Inc.

AS
ALBERTO S.
Cartersville, GA
Honda CR-V
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/16/2017
stick
I recomend you to clean the old sticker (miles) from the glass before the new.
Thanks

FJ
Felrpe J.
Cartersville, GA
Honda Accord Cpe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/17/2017 Category: Service
Felipe said everything went fine, but they didn't check the records to show the vehicle was under warranty and he was charged for his oil change.
This review was collected via phone interview by Customer Research Inc.
Steve H. from Hughes Automotive responded on 11/24/2017

Thank you for having your brakes repaired by us. After speaking with you about this warranty we relized that you  were speaking about another service location. Again we thank you for your business 


BM
Ben M.
Kingston, GA
Nissan Altima
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2017 Category: Service
Ben said it was a great experience.
This review was collected via phone interview by Customer Research Inc.

JS
Justin S.
Cartersville, GA
Jeep Cherokee
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/30/2017 Category: Service
Justin said he had a good experience at this business.
This review was collected via phone interview by Customer Research Inc.

SM
Sid M.
Cartersville, GA
Toyota 4Runner
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/29/2017 Category: Service
Sid said the business was quick.
This review was collected via phone interview by Customer Research Inc.

TW
Terry W.
White, GA
Ford Ranger
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2017 Category: Service
Terry said this business is great and thorough, but it took a little too long for the service he received.
This review was collected via phone interview by Customer Research Inc.

DH
Dennis H.
Cartersville, GA
Chevrolet Colorado
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2017 Category: Service
Dennis said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RB
Russell B.
Kingston, GA
Mazda Mazda5
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/24/2017 Category: Service
Russell said they were extremely efficient, they have great prices and the service was fantastic. They were not quite as friendly as he thought.
This review was collected via phone interview by Customer Research Inc.

JF
JOHNATHAN F.
Cartersville, GA
Honda Accord
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2017
Awesome service!
Great Service, would recommend to a friend!

WA
WILLIAM A.
Taylorsville, GA
GMC Yukon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2017
Prompt and Knowledgeable
My first experience was very positive. Great service at a reasonable price.

ST
Scott T.
Cartersville, GA
Ford Mustang
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2017 Category: Service
Scott said the business recently increased their prices.
This review was collected via phone interview by Customer Research Inc.