Reviews
TM
Twana M.
Rocky Face, GA
Chevrolet Equinox
Verified Customer
Twana said that she felt the new employee was tearing her vehicle apart unnecessarily, but the manager fixed her issue with her vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
KB
KELLY B.
Kingston, GA
Mazda Mazda3
Verified Customer
Oil change
Friendly service - I appreciate having my tires rotated at each oil change - a real value added - the wait time is sometimes too long but they're very busy doing a great job!
Recommended
JW
Javers W.
Cartersville, GA
Chevrolet Corvette
Verified Customer
Javers said they did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
SM
SONYA / JODY M.
Cartersville, GA
GMC Canyon
Verified Customer
Sonja and Jody Miller
I am reasonable happy with the service, but I requested that when the tires were rotated, that I believed all 4 tires were under inflated. Cold PSI should be around 33 pounds. I had received a diagnostic from GMC that all four tires were around 28 PSI, I am taking the vehicle on a trip and made sure to mention that in the service. Checked after I picked it up. Tires are still at 28PSI.
Recommended
EN
Edgar N.
Cartersville, GA
Kia Rio
Verified Customer
Edgar said that the place always does a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
TA
Troy A.
Cartersville, GA
Acura RL
Verified Customer
Troy said the service took awhile.
Recommended
This review was collected via phone interview by Customer Research Inc.
MC
maxine c.
Taylorsville, GA
auto service
My husband and I have been going to Hughes for several years, The over all service has been good, but for what ever reason when I have my oil changed they don't reset the oil light. I just had my oil changed a few days ago and again the oil light was not reset.
Recommended
Verified Customer
White, GA
Toyota Sequoia
Verified Customer
The staff and service.
I always get great service and the staff is always friendly.
Recommended
MP
MIKE P.
White, GA
Chevrolet Silverado 1500
Verified Customer
The staff
The staff is very good and friendly.
Recommended
RG
Robbie G.
Adairsville, GA
Honest people
They have the best price on oil changes with a coupon plus they do a lot more and they don’t try to update you. They do great with tires and know what tire is best for you not just the best tire.
Recommended
DL
DAWN L.
Cartersville, GA
Chevrolet Spark
Verified Customer
Wait time
I called on Friday so they could make aure the part for my car was there for Monday morning. After arriving I still waited over 2 hours for an oil change.
Recommended
RG
RANDY G.
Rydal, GA
Chevrolet Pickup
Verified Customer
Work Truck Electrical Problem
Repaired electrical problem in an old work truck quickly and efficiently.
Thanks guys
Thanks guys
Recommended
TM
Tinamarie M.
Adairsville, GA
Chevrolet Traverse
Verified Customer
TinaMarie said there were details to her vehicle this business did not do. She asked them to check her battery and they did not. She had to ask them and make sure the tech did it, but they did not, so they had to go back and check it.
Recommended
This review was collected via phone interview by Customer Research Inc.
AS
ALBERTO S.
Cartersville, GA
Honda CR-V
Verified Customer
stick
I recomend you to clean the old sticker (miles) from the glass before the new.
Thanks
Thanks
Recommended
FJ
Felrpe J.
Cartersville, GA
Honda Accord Cpe
Verified Customer
Felipe said everything went fine, but they didn't check the records to show the vehicle was under warranty and he was charged for his oil change.
Recommended
This review was collected via phone interview by Customer Research Inc.
Steve H. from Hughes Automotive responded on 11/24/2017
Thank you for having your brakes repaired by us. After speaking with you about this warranty we relized that you were speaking about another service location. Again we thank you for your business
BM
Ben M.
Kingston, GA
Nissan Altima
Verified Customer
Ben said it was a great experience.
Recommended
This review was collected via phone interview by Customer Research Inc.
JS
Justin S.
Cartersville, GA
Jeep Cherokee
Verified Customer
Justin said he had a good experience at this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
SM
Sid M.
Cartersville, GA
Toyota 4Runner
Verified Customer
Sid said the business was quick.
Recommended
This review was collected via phone interview by Customer Research Inc.
TW
Terry W.
White, GA
Ford Ranger
Verified Customer
Terry said this business is great and thorough, but it took a little too long for the service he received.
Recommended
This review was collected via phone interview by Customer Research Inc.
DH
Dennis H.
Cartersville, GA
Chevrolet Colorado
Verified Customer
Dennis said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
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