Hughes Automotive

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770-382-8818
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Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

666 Reviews

5 star
88%
4 star
8%
3 star
1%
2 star
<1%
1 star
1%

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 7 days ago

Reviews

AH
AMBER H.
Kingston, GA
Kia Sportage
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ReScore Review™
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/04/2016
.
After speaking with them about what happened they were very helpful and polite. They inspected my car and resolved the issue.
Recommended
Original Review
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/04/2016
.
I brought my car in for a hub bearing replacement on the front end of my Kia. The very next day as I was coming home from work on I75 my car made a loud noise and something sounded like it was dragging on the highway. I had to get my car towed to my home where I got another mechanic to look at it and come to find out the bolts on my calipers were not replaced or were not properly tightened. I paid almost $500 to get the hub bearings replaced and the next day had to pay an $85 towing bill. I tried to call Monday and no one answered the phone.
Steve H. from Hughes Automotive responded on 10/05/2016

Thank you for bringing this to our attention, I hope that after we have spoke and rechecked your vehicle you will continue to trust us with your vehicle repairs.

Steve Hughes 

EG
Erin G.
Rome, GA
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Erin said they did a great job at this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
YW
Yshaundre W.
Cartersville, GA
Dodge Dart
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Yshaundre said the staff provided great customer service and did excellent work.
Recommended
This review was collected via phone interview by Customer Research Inc.
KH
Katania H.
Cartersville, GA
Jeep Patriot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Katania said she always get great service whenever she visits the business.
Recommended
This review was collected via phone interview by Customer Research Inc.
TM
Torri M.
Cartersville, GA
Buick LeSabre
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Torri said the she called the business many times before the service, each time they remembered her name and the staff was nice.
Recommended
This review was collected via phone interview by Customer Research Inc.
SC
Scott C.
White, GA
INFINITI G37 Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Scott said his wife was extremely happy. The customer service is great , they are honest , the prices are reasonable and they do good quality work.
Recommended
This review was collected via phone interview by Customer Research Inc.
JL
Jason L.
Cartersville, GA
Toyota Tacoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Jason said the staff did what he asked in a timely fashion and at a good price.
Recommended
This review was collected via phone interview by Customer Research Inc.
RI
Rodger I.
Cartersville, GA
Honda Pilot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Rodger said the staff members always give him good service. They are always friendly. They give him a ride. They do good work. He always recommends the business, and thanks them for the good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
RB
Raymond B.
Cartersville, GA
Chevrolet TrailBlazer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Raymond said his experience with the business was wonderful.
Recommended
This review was collected via phone interview by Customer Research Inc.
EP
Ernest P.
Cartersville, GA
GMC Sierra 3500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Ernest said they do what they're supposed to do.
Recommended
This review was collected via phone interview by Customer Research Inc.
DA
Daryl A.
Acworth, GA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Daryl said the staff are good guys.
Recommended
This review was collected via phone interview by Customer Research Inc.
DW
Dale W.
Cartersville, GA
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Dale said this business did a great job. They did what they said they would do. The prices were good.
Recommended
This review was collected via phone interview by Customer Research Inc.
CS
Chris S.
Dallas, GA
Ram 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Chris said the price was reasonable, the service was fast and the staff was friendly.
Recommended
This review was collected via phone interview by Customer Research Inc.
RS
Robert S.
Cartersville, GA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Robert said they treated him well and did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
JL
Josh L.
Shelby, IA
Saturn VUE
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Spoke with Allison. She said the employees were fabulous, courteous, and professional. Their helpfulness went over and above their general duties. She suggested that they should keep up the good work.
Recommended
This review was collected via phone interview by Customer Research Inc.
Anonymous avatar
Verified Customer
White, GA
Toyota Sequoia
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/07/2018
The staff and service.
I always get great service and the staff is always friendly.
Recommended
KB
Khalid B.
Cartersville, GA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Khalid said the staff was fast, hospitable, and provided excellent quality service.
Recommended
This review was collected via phone interview by Customer Research Inc.
JB
James B.
Fitzgerald, GA
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
James said the employees were polite. They were kind. They provided really good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
TS
Tim S.
Cartersville, GA
Kia Soul
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Tim said his experience was totally satisfactory, there are no problems so far, and the staff are pretty good.
Recommended
This review was collected via phone interview by Customer Research Inc.
DM
DAVID M.
Cartersville, GA
Chrysler Concorde
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018
Great Work
Words cannot tell everyone how great Hughes Automotive is. They have to bring their car or truck to Hughes and have service work done. Then they will see how good the people and service is.
Recommended