Reviews
AH
AMBER H.
Kingston, GA
Kia Sportage
Verified Customer
ReScore Review™
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After speaking with them about what happened they were very helpful and polite. They inspected my car and resolved the issue.
Recommended
Original Review
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I brought my car in for a hub bearing replacement on the front end of my Kia. The very next day as I was coming home from work on I75 my car made a loud noise and something sounded like it was dragging on the highway. I had to get my car towed to my home where I got another mechanic to look at it and come to find out the bolts on my calipers were not replaced or were not properly tightened. I paid almost $500 to get the hub bearings replaced and the next day had to pay an $85 towing bill. I tried to call Monday and no one answered the phone.
Steve H. from Hughes Automotive responded on 10/05/2016
Thank you for bringing this to our attention, I hope that after we have spoke and rechecked your vehicle you will continue to trust us with your vehicle repairs.
Steve Hughes
ML
MIKE L.
Cartersville, GA
Honda Accord Cpe
Verified Customer
Oil change
Very good and professional
I will go back for more work on my Honda
I will go back for more work on my Honda
Recommended
FB
Faye B.
Rydal, GA
Chrysler Concorde
Verified Customer
Spoke with Faye's mother. She said she was very satisfied with the service.
Recommended
WB
William B.
Rydal, GA
Honda Odyssey
Verified Customer
William said the people that work there seem pretty nice and they seem like they know what they are doing. They are good workers.
Recommended
DP
Donald P.
Cartersville, GA
Ford Ranger
Verified Customer
Donald said they are good people he can depend on. They don't do something he didn't need.
Recommended
MH
MIKE H.
Cartersville, GA
GMC Yukon XL
Verified Customer
Very knowledgeable people about the auto industry
Wasn't sure if I could get a oil change done, but they got me in and out.
Very good service
Very good service
Recommended
JF
June F.
Cartersville, GA
Chevrolet Silverado SS
Verified Customer
June said that she has no complaints and her whole family goes there. She's used them for years and they do the work quick. She appreciates that they recognize her and she's not just a number.
Recommended
PR
PATRICIA R.
Cartersville, GA
Ford Edge
Verified Customer
Satisfied
Always satisfied with the service. I never feel like I've been taken advantage of.
Recommended
Verified Customer
Cartersville, GA
Honda CR-V
Verified Customer
great people. great quick service.
great people. great quick service.
Recommended
OA
Omar A.
Kingston, GA
GMC Yukon XL
Verified Customer
Omar said the business is fair and the employees are knowledgeable.
Recommended
ML
Michael L.
Cartersville, GA
Dodge Ram 50
Verified Customer
Michael said the staff do good work and when he gets to the business, they fix it right up. He suggested they keep up the good worl.
Recommended
KH
KAYTIE H.
Cartersville, GA
Lexus IS 250
Verified Customer
always honest & helpful
I have been going to Hughes for a couple of years now and I've always had a positive experience. I've had multiple things done from basic oil changes, to new tires, to urgent repairs. The gentlemen at Hughes have been upfront and honest regarding any necessary work and/or work that can afford to wait.
Recommended
DH
DEGIE / OLIVIA H.
White, GA
Honda Fit
Verified Customer
Great service
Always excellent service
Recommended
SD
SONYA D.
Cartersville, GA
Nissan Armada
Verified Customer
Excellent Service
We have been utilizing the services of Hughes Automotive since we moved to Cartersville 2 years ago. Having to find a new mechanic after 20 years was a daunting task. We have had nothing but good experiences with Hughes. They are friendly and knowledgeable and their fees are fair.
Recommended
CV
CAROL V.
Cartersville, GA
Ford Fusion
Verified Customer
Great service!
Very thorough with service and quotes you a price and gives you options.
Recommended
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