Reviews
AH
AMBER H.
Kingston, GA
Kia Sportage
Verified
ReScore Review™
.
After speaking with them about what happened they were very helpful and polite. They inspected my car and resolved the issue.
Recommended
Original Review
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I brought my car in for a hub bearing replacement on the front end of my Kia. The very next day as I was coming home from work on I75 my car made a loud noise and something sounded like it was dragging on the highway. I had to get my car towed to my home where I got another mechanic to look at it and come to find out the bolts on my calipers were not replaced or were not properly tightened. I paid almost $500 to get the hub bearings replaced and the next day had to pay an $85 towing bill. I tried to call Monday and no one answered the phone.
Steve H. from Hughes Automotive responded on 10/05/2016
Thank you for bringing this to our attention, I hope that after we have spoke and rechecked your vehicle you will continue to trust us with your vehicle repairs.
Steve Hughes
Verified Customer
Cartersville, GA
Ford Police Interceptor
Verified
Service
This is the only place to go to in Cartersville for good service every time.
Recommended
JH
James H.
Cartersville, GA
Ford Taurus
Verified
James said he is very happy with the work that was done and with how courteous everyone was.
Recommended
This review was collected via phone interview by Customer Research Inc.
MB
MANDA/PATRICK B.
Cartersville, GA
GMC Yukon
Verified
We keep coming back!
Always excellent service! Friendly and fast!
Recommended
SD
STEPHFON D.
Cartersville, GA
Toyota Camry
Verified
Great service and friendly company.
Was my first visit. Excellent service and conversations with the owner and employees. They not only appreciate using them but also appreciate Veterans. Thanks guys.
Recommended
HB
HAROLD B.
Woodstock, GA
GMC Pickup
Verified
Tires
The people make this place really good.
Recommended
FL
Floyd L.
Cartersville, GA
GMC Sierra 1500
Verified
Floyd said the mechanics is pretty fast. They get him in and out. He's been doing business with them for awhile and he is satisfied with them.
Recommended
This review was collected via phone interview by Customer Research Inc.
MP
MIKE P.
White, GA
Chevrolet Silverado 1500
Verified
The great staff
Good quality work and good prices and a nice waiting room.
Recommended
Steve H. from Hughes Automotive responded on 09/13/2018
always good to see you , Thank you for the kind words
SF
Steve F.
Georgia
BMW Z4
Verified
Steve said the employees were courteous. They were honest. They provided very good service. They completed the work at a fair price.
Recommended
This review was collected via phone interview by Customer Research Inc.
KS
Kenny S.
Cartersville, GA
Toyota Corolla
Verified
Kenny said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
LH
Lamar H.
Cartersville, GA
Ford F-150
Verified
Spoke with Carolyn. She said her husband stated they were very nice and they did a good job at this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
Steve H. from Hughes Automotive responded on 09/13/2018
Thank you
LE
LINDA E.
Acworth, GA
Dodge Caliber
Verified
Great service
Very satisfied with the repair of my car. Thanks so very much.
Recommended
Steve H. from Hughes Automotive responded on 09/13/2018
Thank you for the opportunity to service your vehicle.
CB
CLAY /CLINT/TAMMY B.
Adairsville, GA
Toyota Tundra 4WD
Verified
On spot
As a previous service manager not in the business anymore. I was looking for a good auto shop to service my vehicles. Well I found one! Hugh’s Automotive does all my cars my wife’s my two sons and myself. They do a great job they’re honest dependable trustworthy and reasonable on prices. They run their shop just like I did mine couldn’t ask for better service!
Recommended
Steve H. from Hughes Automotive responded on 09/13/2018
Thank you for the kind words , honesty is always the best policy
JB
Johnathan B.
Alpharetta, GA
Ford Ranger
Verified
Johnathan said he's been with this business for awhile, they do good work.
Recommended
This review was collected via phone interview by Customer Research Inc.
BL
Bill L.
Cartersville, GA
Kia Sportage
Verified
Bill said the employees exceeded his expectations, were great, called him when it was done, it was done well, they picked him up and even came in under budget. They went out of their way for him.
Recommended
This review was collected via phone interview by Customer Research Inc.
JP
John P.
Cartersville, GA
Ford Ranger
Verified
John said the mechanic did a great job and everyone was very pleasant. He also said Ken deserves a raise because he's a great guy.
Recommended
This review was collected via phone interview by Customer Research Inc.
JS
Jeff S.
Dalton, GA
Chevrolet Silverado 1500
Verified
Jeff said the business did an excellent job and provided good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
JC
JACK C.
Cartersville, GA
Dodge Grand Caravan
Verified
Excellent World Class Service
My wife took our 2006 Dodge Caravan in for a key issue she was treated with great respect and no problems. They kept her informed of the progress the repairs where completed in a timely manner. Definitely a 5 star shop. Linda and Jack
Recommended
Steve H. from Hughes Automotive responded on 09/05/2018
Thank you for the kind words and the opportunity to take care of your vehicle
AM
AMOS M.
Cartersville, GA
Toyota Tacoma
Verified
EXCELLENT SERVICE
Very thorough service, also providing knowledgeable advice on how to better care for my truck’s engine, tires and power train all at a very reasonable price. I’m happy to have consummate professionals to rely on for proper service and guidance. 5 STARS all the way!
Recommended
JE
JOHN E.
Cartersville, GA
Hyundai Azera
Verified
First visit
Clean pleasant waiting room. The owners are easy to talk to and very knowledgeable. My oil change was completed quickly and at a very reasonable price.
Recommended
Steve H. from Hughes Automotive responded on 09/05/2018
Thank you for your business !!