Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6

(1,610 Reviews)

ReScore Reviews™ (63)

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
Original
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
93% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


VH
Vernia H.
Costa Mesa, CA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2021 Category: Service
Vernia heno
Great customer service but pricy labor prices

JR
Jane R.
Huntington Beach, CA
2008 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2021 Category: Service
Service is thorough, clean, friendly representative
Consistently good repairs.
RE
RICK R E. from Huntington Beach Hyundai responded on 03/04/2021

We really appreciate the excellent score you have given our team. We value your opinion and thank you for allowing us to service your vehicle needs. Superior service is one of our main goals.


PB
Peter B.
Fountain Valley, CA
2020 Hyundai Palisade
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2021 Category: Service
Excelent service, very fast in and out. Will be back!
Hyunday og H B never dissapoints. Very fast and efficient. Facilities are clean, so are the people. Can't complain, will be back next time.
RE
RICK R E. from Huntington Beach Hyundai responded on 03/02/2021

We really appreciate the excellent score you have given our team. We value your opinion and thank you for allowing us to service your vehicle needs. Superior service is one of our main goals.


HC
Heidi C.
Westminster, CA
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2021 Category: Service
Great customer service!!!
This was my first time getting my new 2020 Santa Fe serviced for an oil change. I was blown away by how great they were! Washed my car, vacuumed my front. And so nice too! Thank you!
RE
RICK R E. from Huntington Beach Hyundai responded on 02/27/2021

We really appreciate the excellent score you have given our team. We value your opinion and thank you for allowing us to service your vehicle needs. Superior service is one of our main goals.


AC
Alan C.
Fountain Valley, CA
2013 Hyundai Genesis
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/25/2021 Category: Service
The location is handy & I never have had a problem with the work
The personnel are friendly & helpful. The work is professional and I have never had to return the vehicle for a do-over.
RE
RICK R E. from Huntington Beach Hyundai responded on 02/25/2021

We would like to apologize for the less than 5-star service you received during your last service visit. Thank you for taking the time out of your busy day and bringing to our attention areas that need improvement. We hope your next visit with us is nothing less than 5 stars.


NB
Nancy B.
Santa Ana, CA
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2021 Category: Service
Great place
People are very friendly it's not overly crowded
RE
RICK R E. from Huntington Beach Hyundai responded on 02/23/2021

We would like to take a minute and thank you for the great review. The staff’s main goal is to make sure our customers are completely satisfied with their service experience. Thank you


SD
Shelly D.
Huntington Beach, CA
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2021 Category: Service
Love HB Hyundai
We have been in this Hyundai several times-first a few time before we decided what to buy. Then to purchase and now to have regular service. All visits have been really great!! We are so happy with our decision!!
RE
RICK R E. from Huntington Beach Hyundai responded on 02/23/2021

We really appreciate the excellent score you have given our team. We value your opinion and thank you for allowing us to service your vehicle needs. Superior service is one of our main goals.


Verified Customer
Huntington Beach, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2021 Category: Service
Your people
Exceptional service
RICK R E. from Huntington Beach Hyundai responded on 02/19/2021

We really appreciate the excellent score you have given our team. We value your opinion and thank you for allowing us to service your vehicle needs. Superior service is one of our main goals.


LU
Luz U.
Cypress, CA
2019 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2021 Category: Service
Good service
Everything was awesome
RE
RICK R E. from Huntington Beach Hyundai responded on 02/19/2021

We would like to take a minute and thank you for the great review. The staff’s main goal is to make sure our customers are completely satisfied with their service experience. Thank you


JJ
Jordan J.
Huntington Beach, CA
2013 Hyundai Genesis Coupe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2021 Category: Service
Friendly, Professional service
Very friendly and knowledgeable staff. very satisfied with quality of work done and timeliness of the service.
RE
RICK R E. from Huntington Beach Hyundai responded on 02/19/2021

It was our pleasure to help you with your service needs. The staff would like to thank you for taking the time out of your busy day and completing the survey. We appreciate your business and will strive to continue to provide you with excellent service.


DS
Dorothy S.
Santa Ana, CA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2021 Category: Service
Service recommendations
Made the appt took about an hour. I was very satified.
RE
RICK R E. from Huntington Beach Hyundai responded on 02/19/2021

It is our pleasure to provide you with outstanding service. The staff would like to thank you for the great review you have provided for us. We are always here to help. Again thank you.


LW
Larry W.
Huntington Beach, CA
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2021 Category: Service
HB Hyundai Auto Service
I made an appt. on line for the 30,000 mile maintenance and a recall service adjustment. I was in and out in a couple of hours. It was a pleasure.
RE
RICK R E. from Huntington Beach Hyundai responded on 02/16/2021

We would like to take a minute and thank you for the great review. The staff’s main goal is to make sure our customers are completely satisfied with their service experience. Thank you


Verified Customer
Huntington Beach, CA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2021 Category: Service
HB Review
Great job!
RICK R E. from Huntington Beach Hyundai responded on 02/15/2021

It was our pleasure to help you with your service needs. The staff would like to thank you for taking the time out of your busy day and completing the survey. We appreciate your business and will strive to continue to provide you with excellent service.


DK
Debbie K.
Huntington Beach, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2021 Category: Service
Great Service!
The Service Department at HB Hyundai is always great and my car is serviced, washed and ready in a very timely manner! Ben always makes the drop of and pick up a breeze.
RE
RICK R E. from Huntington Beach Hyundai responded on 02/15/2021

It was our pleasure to help you with your service needs. The staff would like to thank you for taking the time out of your busy day and completing the survey. We appreciate your business and will strive to continue to provide you with excellent service.


Verified Customer
Costa Mesa, CA
2014 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2021 Category: Service
The service
My visit to Hyundai Huntington Beach was fast auto service and great customer service!
RICK R E. from Huntington Beach Hyundai responded on 02/15/2021

We really appreciate the excellent score you have given our team. We value your opinion and thank you for allowing us to service your vehicle needs. Superior service is one of our main goals.