Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

176 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
98% Business Response
Latest Review 9 months ago

Reviews


PR
Pat R.
Mesa, AZ
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Thanks Hyland Auto
Second time having work done to my car, alot of work. Staff was informative and pleasant as the first time. Work was completed in a timely manner and estimated cost at the beginning was correct.

RS
RHONDA S.
Phoenix, AZ
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Have helped me twice in a crunch situation with my car, would have been stranded otherwise.
Stated above

Verified Customer
Chandler, AZ
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2018
Always a positive experience at Hyland Auto
Dave and his crew always provide great service
Hyland Auto R. from Hyland Auto Repair responded on 09/04/2018

Thank you so much for the positive review!!
Thanks, 
Hyland Auto Repair


Verified Customer
Tempe, AZ
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018
Always a easy experience at Hyland!
Honest, good prices and good service!
Hyland Auto R. from Hyland Auto Repair responded on 09/04/2018

Thank you so much for the positive review!! We appreciate that!!
Hyland Auto Repair 


TB
TIM and LISA B.
Mesa, AZ
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018
Consistent Quality Car Care
Dave and his crew continue to do outstanding work on both of our vehicles! I won't go anywhere else!
Hyland Auto R. from Hyland Auto Repair responded on 08/24/2018

Hi Tim and Lisa, 
Thank you guys again!! We are very appetitive of your loyality!! We are so glad to be here for you!!
Hyland Auto Repair  


JD
Julie D.
Tempe, AZ
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018
Knowledgeable and Honest
It was my first time at Hyland Auto today, and it won't be my last. Not only is the team knowledgeable and friendly, they are incredibly honest. I will 100% be using Hyland again for my future auto needs.
Hyland Auto R. from Hyland Auto Repair responded on 08/24/2018

Hi Julie, 
Thank you so much the great reviews!! We are so glad you were happy with our services! 
Thank you, Hyland Auto Repair 


DB
DICK and MARIANNE B.
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2018
Ansolutely trustworthy
I have used Hyland since they opened their doors 18 months ago and couldn't be more pleased with their operation. They are honest, thorough, and priced fairly. I am out of town frequently and it gives me great comfort to know that if there is a problem with our vehicle my wife can go there and not get ripped off.
Hyland Auto R. from Hyland Auto Repair responded on 07/09/2018

Hi Dick, 
Thank you so much for giving us the great review!! We love the feeddback!! Thank you for your business and being a loyal customer!
Thank you, 
Hyland Auto Repair 


FC
F R C.
Tempe, AZ
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018
Long Time Customer
I've been a customer of David Hyland for many years and over that time through experience, learned to trust him in an industry where it's often difficult to believe or trust what you're being told.

He takes the time to discuss any issues he or his technicians find, options, whether it's a "must fix now" or if the repair can be scheduled for a later date. Price/cost estimates are reasonable and there are no surprises (expect a few times, the final cost was somewhat less than initially quoted) at pick up time.

I take meticulous care of my cars and Dave's the one I trust to keep me and my family safe.
Hyland Auto R. from Hyland Auto Repair responded on 06/21/2018

Hi F R Cooper, 
Thank you so much for the awesome review!! We really appreciate you taking time to do that for us!! Thank you for being a long time and loyal customer!! We look forward to your business in the future!!
Thank you, 
Hyland Auto Repair


PB
PAUL B.
Payson, AZ
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018
Another Great Experience
I have been a customer of Hyland Auto Repair since it opened, and every experience has been positive. I would highly recommend their services.
Hyland Auto R. from Hyland Auto Repair responded on 05/09/2018

Hi Paul, 
Thank you for Great review!!! We always appreciate you taking time to give us 5 stars!! We thank you for your loyalty and look forward to seeing you again!!
Thank you, 
Hyland Auto Repair  


SF
Stevie F.
Tempe, AZ
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Stevie said they were so wonderful, honest and they gave her a fair price. They didn't try to pressure her into doing something more.
This review was collected via phone interview by Customer Research Inc.
Hyland Auto R. from Hyland Auto Repair responded on 04/20/2018

Hi Steve, 
Thank you so much for the awesome review!! It means so much to know you were satisfied with our service!! Have a great day!
Thank you, 
Hyland Auto Repair 


DK
David K.
Arizona
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
David said this business completed the additional work he wanted done. They went above and beyond to fix what they were supposed to fix. They did a few additional repairs that were costly, but he did not have to pay out of pocket. They helped him out by replacing other items free of charge. He thanks them for everything and he appreciates all that was done for him.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 1/5rating 1rating 1rating 1rating 1
04/17/2018 Category: Service
David said his experience was good, but when he got home he realized that the work he had asked and paid for was not done. He would however, still recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
SocialCRM from Hyland Auto Repair responded on 04/19/2018

David, 

Per our conversation, thank you for bringing this up to our attention. I am glad we were able to resolve this concern. 


RB
Richard B.
Tempe, AZ
Oldsmobile Cutlass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Richard said he's been going to this facility for a long time and recommends them.
This review was collected via phone interview by Customer Research Inc.
Hyland Auto R. from Hyland Auto Repair responded on 04/17/2018

Hi Richard, 
Thank you for the 5 star review!! We certainly appreciate that!!
We thank you so much for the long time loyalty and look forward to seeing you again. 
Thank you, 
Hyland Auto Repair 


BM
Ben M.
Tempe, AZ
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Ben said the staff went above and beyond. They found something else and they fixed it.
This review was collected via phone interview by Customer Research Inc.
Hyland Auto R. from Hyland Auto Repair responded on 04/17/2018

Hi Ben, 
Thanks so much for the great review!! We appreciate your business! Have a wonderful day!!
Thank you, 
Hyland Auto Repair 


JO
JO LYNN / RICHARD JO O.
Phoenix, AZ
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018
Nice owners and even do yoga!
Great job!
Hyland Auto R. from Hyland Auto Repair responded on 04/11/2018

Hi Jo Lynn, 
Thank you for the review! We really appreciate that. It was so nice to see you again!!
Thank you,
Namaste  ;)


LM
Leeann M.
Arizona
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Lee Ann said they always stick to what they say they will do. She said they have the highest integrity and she suggests that they should keep up the good work.
This review was collected via phone interview by Customer Research Inc.
Hyland Auto R. from Hyland Auto Repair responded on 04/12/2018

Hi Leeann, 
Thank you for the 5 star review!! We are so happy you were satisfied with our service!! We look forward to seeing you again!!
Thank you, 
Hyland Auto Repair  


TH
Terry H.
Arizona
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Terry said he was highly satisfied with the service he received.
This review was collected via phone interview by Customer Research Inc.
Hyland Auto R. from Hyland Auto Repair responded on 04/12/2018

Hi Terry, 
We are so glad you were satisfied with the service!! We appreciate the review!! Thank you so much!!
Hyland Auto Repair 


JB
Jeff B.
Tempe, AZ
Ram
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Jeff said, he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Hyland Auto R. from Hyland Auto Repair responded on 04/12/2018

Hi Jeff, Thank you for the awesome review!! We really appreciate that!! We look forward to seeing you in the future!!
Thank you, 
Hyland Auto Repair 


KC
Kyle C.
Arizona
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018 Category: Service
Kyle said the business had great service and great people.
This review was collected via phone interview by Customer Research Inc.
Hyland Auto R. from Hyland Auto Repair responded on 04/06/2018

Hi Kyle, 
Thank you for the 5 star review!! We really appreciate you taking time to do that!! We are so glad you were satisfied with the service! We look forward to seeing you in the future. 
Hyland Auto Repair  


SW
Shane W.
Arizona
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Shane said the business did a good job.
This review was collected via phone interview by Customer Research Inc.
Hyland Auto R. from Hyland Auto Repair responded on 03/23/2018

Hi Shane, 
Thank you for the 5 star review!! We appreciate that and your business!! Hope you have a great day!!
Thank you, 
Hyland Auto Repair


BA
Bryan A.
Arizona
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Bryan said the staff did a good job and he appreciates their timely service.
This review was collected via phone interview by Customer Research Inc.
Hyland Auto R. from Hyland Auto Repair responded on 03/19/2018

Hi Bryan, 
Thank you for the 5 star review! We really appreciate your business!!
Thank you, 
Hyland Auto Repair