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Hyundai Of Albany

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(75 Reviews)
62
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Score Details

5 stars
71%
4 stars
16%
3 stars
5%
2 stars
2%
1 star
4%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
15
Total ReScores™
4.9
ReScore™ Average
62
Net Promoter Score ®

Business Details

About

Come visit the new Hyundai of Albany. We can meet all your Hyundai sales and service needs. We have a professional staff to keep your Hyundai operating at peak performance. Please make an appointment today and come in and say "Hi". Come visit the new Hyundai of Albany. We can meet all your Hyundai sales and service needs. We have a professional staff to keep your Hyundai operating at peak performance. Please make an appointment today and come in and say "Hi".

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(541) 967-9105
Opening in 5 minutes
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Pacific Time (US & Canada)
2425 Santiam Highway Se Albany, OR 97322
Get Directions
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(75 Reviews)
Write a Review
Recent Reviews
JN
gravatar
Joe N.
Coquille, OR
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/25/2023
0
Category: Service
Worst car buying experience
Bought used gmc truck 3 months ago from this dealer and drove 3 hours to purchase. Truck needed transmission not long after purchase and before first payment was due. Albany dealer pushed everything off on warranty dept. Took to local GM dealer for repair. The warranty dept sent two transmissions that were faulty to local GM dealer. Third transmission was finally a GM certified and works proper. I also had to pay a $150 diagnostic fee to the local GM dealer just to have them start any repairs. No one has yet offered to reimburse the diagnostic fee. This process took about 3 months to complete and finally got truck back and working proper. Kept in contact with Jake, the gm at the Albany dealer and the finance guy John throughout this process. John said when this is all done, you wont owe anything. Its the holidays and no one has funds laying around to rent a car or miss work. Worst car buying experience ever. Getting new / used car should be exciting and fun, but this was far from it.
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