Overview

Overall Rating 4.45/5Overall Rating 4.45/5Overall Rating 4.45/5Overall Rating 4.45/5rating 4.45

1022 Reviews

ReScore Reviews™ (20)

ReScore
Overall Rating 3.899998/5Overall Rating 3.899998/5Overall Rating 3.899998/5rating 3.899998rating 3.899998
Original
Overall Rating 2.1/5Overall Rating 2.1/5rating 2.1rating 2.1rating 2.1
88% Would Recommend
100% Business Response
Latest Review 6 days ago

Reviews


AR
Alvera R.
Garfield Heights, OH
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Oil change
I had good service
DAN D. from Hyundai of Bedford responded on 11/08/2018

Thank you for taking our survey. We appreciate your positive feedback.


CH
Cheryl H.
Cleveland, OH
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Excellent service
The service was excellent. The room could have cleaner. The floors was awful.
DAN D. from Hyundai of Bedford responded on 11/09/2018

Thank you for taking our survey. We appreciate your positive feedback


VG
Virginia G.
Broadview Heights, OH
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2018 Category: Service
Service
Great people, great service and very quick. Thank you.
DAN D. from Hyundai of Bedford responded on 11/09/2018

Thank you for taking our survey. We appreciate your positive feedback.


DM
David M.
Cleveland, OH
2018 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/26/2018 Category: Service
Good cars
They sell good cars!
DAN D. from Hyundai of Bedford responded on 11/08/2018

Dave, I want to thank you for taking time to fill out our survey. I'm sorry that you did not recieve excellent service. I'd like to discuss this further with you, if you like. Please call me at 440-439-0700 ext. 2321
Thank you for your time.

Dan DiVincenzo
Parts and Service Director
Hyundai of Bedford


SB
Stephen B.
Lyndhurst, OH
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
In and out very quickly!
Did not have to wait long to get service complete.
DAN D. from Hyundai of Bedford responded on 11/09/2018

Thank you for taking our survey. We appreciate your positive feedback.


BW
Brandon W.
Bedford, OH
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Great staff
Everyone was nice and knowledgeable about their job & made me feel welcome.
DAN D. from Hyundai of Bedford responded on 11/09/2018

Thank you for taking our survey. We appreciate your positive feedback.


BT
Brian T.
Bedford Heights, OH
2018 Hyundai Sonata
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/17/2018 Category: Service
Service
Work expected not completed

Verified Customer
Solon, OH
2016 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/16/2018 Category: Service
Good Service
Good Service and looking forward to the new facility

RB
Randall B.
Wayne, MI
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/14/2018
Not great poor response
I purchased the vehicle in Bedford and I am from Michigan it has been a month and I have no title and I would have paid cash but it was easier at that time to finance it the interest rate for an 800 credit rating at your facility is 6% that is 4% higher than I will get at home however I need a title to refinance please forward or contact me some update it's been a month Randall Baran

AT
Alexander T.
Parma, OH
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Service at HOB
This was a great service. I arrived for an oil change and 30 mins later I am on my way out with updates of swevice needed for my next visit. Thank you HOB for your great service team!

MH
Micah H.
Twinsburg, OH
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Customer Service
People are nice and helpful. Great customer.
DAN D. from Hyundai of Bedford responded on 11/09/2018

Thank you for taking our survey. We appreciate your positive feedback.


Verified Customer
Cleveland, OH
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2018 Category: Service
Timely and nice friendly people
Had a great experience

LR
Latina R.
Cleveland, OH
2017 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/07/2018 Category: Service
Service Dept. was great
Thy Completed my oil change in a timely manner with no problems

Verified Customer
Euclid, OH
2018 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/06/2018 Category: Service
My thoughts
For the most part my experience was good

PJ
Phillip J.
Cleveland, OH
2016 Hyundai Elantra
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/06/2018 Category: Service
ITS NOT SO GREAT
BAD BAD BAD BAD NOT WORTH RATING.

CK
Christy K.
Cleveland, OH
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Fast and friendly service
I went for an oil change on a Saturday morning and the wait was shorter than expected.

HR
Harlescia R.
Solon, OH
2012 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Veloster review for service
I would definitely come back for service even though the facility is under construction.

SA
Steven A.
Cleveland, OH
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Steven Abercrombie
Great customer service.!

LB
Leslie B.
Cleveland, OH
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Good
Good customer Service

LO
Luke O.
Maple Heights, OH
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/01/2018 Category: Service
Na
Na
MARK D R. from Hyundai of Bedford responded on 10/02/2018

Thank you