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Hyundai of Bedford

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1,475 Reviews)
62
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Score Details

5 stars
71%
4 stars
14%
3 stars
6%
2 stars
3%
1 star
4%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
99
Total ReScores™
4.6
ReScore™ Average
62
Net Promoter Score ®

Business Details

About

Hyundai of Bedford (Formerly Rick Case Hyundai of Cleveland) is conveniently located in Bedford, OH. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Hyundai of Bedford’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or Hyundai of Bedford (Formerly Rick Case Hyundai of Cleveland) is conveniently located in Bedford, OH. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Hyundai of Bedford’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. ...more

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(440) 439-0700
Open
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (US & Canada)
18300 Rockside Road Bedford, OH 44146
Get Directions
Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1,475 Reviews)
Write a Review
Recent Reviews
CH
gravatar
Christina H.
Maple Heights, OH
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/09/2023
0
Category: Service
NO LOYALTY TO REPEATED CUSTOMERS
I dealt with them for 3 years traded in my old 2021 Hyundai Elantra for a 2024 Hyundai Kona N Line. The next week took my son up there to get an upgrade but when I had problems with my new vehicle I was treated like a step child. My vehicle was left wet after 2 different service appt. From the employees to the managers they are all the same. They only want your business nowhere how they get it. It wasn't until corporate got involved that anyone from there would even call me to address the issue or try and come up with a situation. I will never go back there and its 5 minutes from my house. I will drive to another location before I go back in there for any service.
Car wash maybe because it's close but going up there or referring anybody else I will never do that again.
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