Sean said he was very satisfied. Everything was good. They were super fast and quick. They were efficient. They took care of the problem in an hour and at a reasonable price.

Recommended

This review was collected via phone interview by Customer Research Inc.

AL D. from Al's Auto Service Inc responded on 11/09/2018

Thank you for you kind words, Sean. We're glad we were able to fit you in!

Bill B.

Parma, OH

Toyota Camry

Verified Customer

11/06/2018 Category: Service

Spoke with Phyllis. She said he is very reputable, honest, and does not make unnecessary repairs.

Recommended

This review was collected via phone interview by Customer Research Inc.

AL D. from Al's Auto Service Inc responded on 11/08/2018

Thank you all for your kind words! We appreciate your business.

Verified Customer

North Royalton, OH

Chevrolet Equinox

Verified Customer

11/03/2018

Maintenance Work

Excellent quality work!

Recommended

AL D. from Al's Auto Service Inc responded on 11/05/2018

Thank you for the kind words. We appreciate your business!

RICH R.

Cleveland, OH

Buick Century

Verified Customer

11/03/2018

Always 5 Star....

As always, great service and friendly people....Always 5 Star service,

Recommended

AL D. from Al's Auto Service Inc responded on 11/05/2018

Thank you for your kind words, Rich. We're happy to help you out!

Paul N.

Parma, OH

Jeep Patriot

Verified Customer

10/31/2018 Category: Service

Paul said the business does exceptional work.

Recommended

This review was collected via phone interview by Customer Research Inc.

AL D. from Al's Auto Service Inc responded on 11/02/2018

Thank you for your kind words, Paul. We appreciate your business!

Angela P.

Parma, OH

Lexus ES 300

Verified Customer

10/29/2018 Category: Service

Angela said they were great, fast and friendly.

Recommended

This review was collected via phone interview by Customer Research Inc.

AL D. from Al's Auto Service Inc responded on 10/30/2018

Thank you for the kind words, Angela. We're glad that we were able to fit you in!

Harry R.

Cleveland, OH

Chrysler Sebring

Verified Customer

10/27/2018 Category: Service

Harry said the business did a good job. The place has done over $2000 worth of work on his vehicle. They gave him a free oil change.

Recommended

This review was collected via phone interview by Customer Research Inc.

BOB T.

Parma, OH

Pontiac Montana SV6

Verified Customer

10/24/2018

Customer Service is excellent, workers are very friendly

The work service was quick and a thorough safety review of the vehicle was done.

Recommended

AL D. from Al's Auto Service Inc responded on 10/24/2018

Thank you for your kind words, Bob. We're glad to help you out!

CHRIS C.

Parma, OH

Dodge Grand Caravan

Verified Customer

10/21/2018

Great Crew & Quality Service

If you want fair prices & a great crew to work on your car THIS IS THE PLACE !

Recommended

AL D. from Al's Auto Service Inc responded on 10/22/2018

Thank you for your kind words, Chris. We're always happy to help!

Amanda E.

Parma, OH

Toyota Corolla

Verified Customer

10/20/2018 Category: Service

Amanda said the mechanic wasn't able to find the source of her problem. She does appreciates how nice everyone was.

Recommended

This review was collected via phone interview by Customer Research Inc.

AL D. from Al's Auto Service Inc responded on 10/24/2018

We're sorry that we couldn't address the issue your vehicle was having - unfortunately, if a vehicle is having an intermittment problem and doesn't act up while we have it, we cannot diagnosis an issue. Please let us know if the problem comes up again, and we can try to find the issue again.

Michael M.

Parma, OH

Mercury Sable

Verified Customer

10/19/2018 Category: Service

Michael said that the place was quick, efficient and not costly.

Recommended

This review was collected via phone interview by Customer Research Inc.

AL D. from Al's Auto Service Inc responded on 10/23/2018

Thank you for the kind words, Michael. We're glad we could help you out!

Geoffrey K.

North Royalton, OH

Dodge Pickup

Verified Customer

10/18/2018

Very Professional and Friendly

They found the problem which was a bad exhaust manifold gasket. I was told by another auto repair shop I needed a brand new engine. Always get a second opinion. They fixed my truck and now it runs just fine. I will be giving them my business in the future.

Recommended

AL D. from Al's Auto Service Inc responded on 10/19/2018

We're happy to help you out Geoffrey, and thank you for coming to us!

Alice C.

Cleveland, OH

Hyundai Santa Fe

Verified Customer

10/17/2018 Category: Service

Alice said they've used this business for over ten years. They are good, never overcharge, and look out for the best interest of their customers. Unneeded repairs are never performed.

Recommended

This review was collected via phone interview by Customer Research Inc.

AL D. from Al's Auto Service Inc responded on 10/24/2018

Thank you for your kind words, Alice. We always try to accomodate our customers and their needs!

BILL Z.

Parma, OH

FIAT 500

Verified Customer

10/13/2018

Always great service!!

The tire pressure symbol flashed on my dashboard, and that is usually an annoyance in my Fiat. But, I took the car into Al's and there was actually a nail in the right rear tire. Shortly thereafter I was back on the road without the pesky symbol on my dashboard. Thanks again to Al's.!!

Recommended

AL D. from Al's Auto Service Inc responded on 10/15/2018

Thanks for the kind words, Bill. We're happy to help out whenever we can!

Karl K.

Cleveland, OH

Honda Odyssey

Verified Customer

10/11/2018 Category: Service

Karl said he recommends them.

Recommended

This review was collected via phone interview by Customer Research Inc.

AL D. from Al's Auto Service Inc responded on 10/23/2018

Thank you for the kind words, Karl. We appreciate your business!

MS. F.

Parma, OH

Nissan Versa

Verified Customer

10/06/2018

Service—promptness—location

Al’s was most accommodating—did a great job on what was needed to be fixed. They were very prompt in doing the work.. Had to reschedule three times and were very accommodating to my schedule..

Recommended

AL D. from Al's Auto Service Inc responded on 10/06/2018

Thank you for your kind words, Ms Fedak. We're glad we could finally get you in to work on your vehicle!

Zack C.

Parma, OH

Mercury Sable

Verified Customer

10/06/2018 Category: Service

Zack said service was good. He was comfortable with his service. The work took longer than he expected.

Recommended

This review was collected via phone interview by Customer Research Inc.

AL D. from Al's Auto Service Inc responded on 10/30/2018

Thank you for your kind words, Zack. We try to work on vehicles in a timely fashion, but sometimes we are at the mercy of suppliers and parts vendors, especially if there are parts of jobs that have to be outsourced. We appreciate our customers' patience!

Greg D.

Parma, OH

Nissan JUKE

Verified Customer

10/04/2018 Category: Service

Greg said the mechanics are really good, however the time took longer than he wanted.

Recommended

This review was collected via phone interview by Customer Research Inc.

AL D. from Al's Auto Service Inc responded on 10/11/2018

Thank you for your kind words, Greg! We try to accomodate all our clients in a timely manner - however, some jobs require more time than we can foresee.

KATHY M.

Parma, OH

Hyundai Tucson

Verified Customer

10/02/2018

New Customer

Very nice place to get work done!! Knowledgeable about cars! I will recommend to others! thanks for great service!

Recommended

AL D. from Al's Auto Service Inc responded on 10/03/2018

Thank you for your kind words, Kathy. We hope to see you again!

DON F.

Avon Lake, OH

Toyota RAV4

Verified Customer

09/24/2018

Treat like family

Treat you like family-courteous, honest, caring, timely service experts

Recommended

AL D. from Al's Auto Service Inc responded on 09/24/2018

Thank you for your kind words! We're always happy to help out.

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Location

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6097 State Rd
Parma, OH 44134

(440) 885-8550

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www.alsautoservice.info

About Al and Marty opened Al's Auto Service in May 2011. Al and Marty have been together serving the Parma Ohio Community for over 34 years as automotive service technicians. They have over 75 years of combined automotive knowledge and hundreds of customers have taken their vehicles to Al and Marty for generations.

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Al's Auto Service Inc

Overview

160 Reviews

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