Overview

Overall Rating 4.48/5Overall Rating 4.48/5Overall Rating 4.48/5Overall Rating 4.48/5rating 4.48

170 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
92% Would Recommend
88% Business Response
Latest Review 4 days ago

Reviews


Verified Customer
Burton, TX
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Very friendly
Very friendly and efficient but I wish they carried Hyundia tires in stock so you wouldn’t have to order.
RICHARD L H. from Hyundai of Brenham responded on 09/21/2018

We appreciate your business and look forward to assisting you with any future service needs you may have. We are also working on increasing our tire inventory to accommodate for of the Hyundai lines.
Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com


JM
Jay M.
Hempstead, TX
2018 Hyundai Kona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Just overall experience.
Just over all a great expedience James Baker to the techs ..
RICHARD L H. from Hyundai of Brenham responded on 09/20/2018

We appreciate your business and look forward to assisting you with any future service needs you may have.

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com


DH
Dorothy H.
Brenham, TX
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Speed of service, friendly, helpful personnel.
Employees were very courteous, helpful, and service was done in a very timely manner.

Only thing...Charge was a little much as my car only needed an oil change; I have only owned it for 7 months and did not have but 3900 miles on it, but the package-price I paid for included other services that I did not need. It's OK, but kinda high.
I do love the car!!
RICHARD L H. from Hyundai of Brenham responded on 09/17/2018

We appreciate your business and look forward to assisting you with any future service needs you may have.

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com


SL
Stanley L.
Chappell Hill, TX
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Always great!
Went on a Friday afternoon, with both vehicles. We were in and out in about 45 min! Quick and easy!!
RICHARD L H. from Hyundai of Brenham responded on 09/05/2018

We appreciate your business and look forward to assisting you with any future service needs you may have.

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com


JW
John W.
Ledbetter, TX
2016 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Outstanding customer service
Customer service is outstanding. Everything is explained before repairs are attempted. Service writers don't pressure you to buy parts that aren't needed.
RICHARD L H. from Hyundai of Brenham responded on 08/31/2018

We appreciate your business and look forward to assisting you with any future service needs you may have.

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com


Verified Customer
Chappell Hill, TX
2018 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/28/2018 Category: Service
Oil Change
Average Service
RICHARD L H. from Hyundai of Brenham responded on 08/28/2018

We appreciate your business and look forward to assisting you with any future service needs you may have. Please feel free to contact me directly with any concerns you have from your previous visit. 

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com


JH
Joe H.
Hempstead, TX
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Nice people
All the employees I dealt with were very nice and helpful and the service was reasonable and done in a timely manne
RICHARD L H. from Hyundai of Brenham responded on 08/23/2018

We appreciate your business and look forward to assisting you with any future service needs you may have.

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com


ZN
Zach N.
Brenham, TX
2016 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/22/2018 Category: Service
Great Service, long wait.
We received excellent service regarding an oil change, it just seemed like a longer than normal wait time.
RICHARD L H. from Hyundai of Brenham responded on 08/22/2018

We appreciate your business and look forward to assisting you with any future service needs you may have.

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com


Verified Customer
Brenham, TX
2011 Hyundai Tucson
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/20/2018 Category: Service
Got it done
100k mile tuneup - got it done. Quick - just half a day. Came in a little less than they had estimated. Seems to be running better, more quiet. Let's see if we can get another 100k miles now...
RICHARD L H. from Hyundai of Brenham responded on 08/21/2018

We appreciate your business and look forward to assisting you with any future service needs you may have.

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com


LK
Lawrence K.
Richmond, TX
2018 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2018 Category: Service
Jeanne K.
Friendly & efficient service dept. we’re just as happy with our 1st service experience as we were with our sales experience. Thanks Hyundai of Brenham, we couldn’t be happier!
RICHARD L H. from Hyundai of Brenham responded on 08/20/2018

We appreciate your business and look forward to assisting you with any future service needs you may have.

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com


EW
Everett W.
Pflugerville, TX
2014 Hyundai Equus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Service was excellent
I'm very pleased with my Hyundai service experience.
RICHARD L H. from Hyundai of Brenham responded on 08/20/2018

We appreciate your business and look forward to assisting you with any future service needs you may have.

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com


SW
Sherri W.
Waller, TX
2017 Hyundai Ioniq Hybr
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/17/2018 Category: Service
Customer Service
Stephanie is wonderful. If it wasn’t for her, I’d have taken my car to a different dealership. She told me what would happen and made it so. She even tried helping with an issue of car panels stained since I purchased the car. Management should consider Stephanie an huge asset to the dealership.
RICHARD L H. from Hyundai of Brenham responded on 08/17/2018

We appreciate your business and look forward to assisting you with any future service needs you may have.

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com


MK
Mary K.
Lincoln, TX
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Great service
Great friendly service
RICHARD L H. from Hyundai of Brenham responded on 08/17/2018

We appreciate your business and look forward to assisting you with any future service needs you may have.

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com


Verified Customer
Chappell Hill, TX
2016 Hyundai Sonata Hyb
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/13/2018 Category: Service
Hyundai Sonata hybrid problems
Hyundai can not figure out why the check engine and HEV warning lights are on.
RICHARD L H. from Hyundai of Brenham responded on 08/14/2018

We appologize for the inconvenience. Please feel free to contact me directly so we may resolve this issue.

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com


CG
Chevis G.
Weimar, TX
2014 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Excellent Customer Service!!!
I have never had a bad experience at this place. The staff is very friendly and knowledgeable. They make sure to let you know which services you need and handle it very quickly.
RICHARD L H. from Hyundai of Brenham responded on 08/10/2018

We appreciate your business and look forward to assisting you with any future service needs you may have.

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com


Verified Customer
Brenham, TX
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Customer service
Great customer service and if a repair isn’t perfect (it happens sometimes), the mechanics will work hard to resolve any problems.
RICHARD L H. from Hyundai of Brenham responded on 08/07/2018

We appreciate your business and look forward to assisting you with any future service needs you may have.

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com


RN
Rebecca N.
Houston, TX
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Excellent service
Stephanie was SO friendly and informative. I was honestly surprised with how nice I was treated at this place. Im from Katy, but will definitely make he drive to go back for future appointments. Thank you for your kindness!
RICHARD L H. from Hyundai of Brenham responded on 08/03/2018

We appreciate your business and look forward to assisting you with any future service needs you may have.

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com


Verified Customer
Carmine, TX
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Great job
Great job selling me a car
RICHARD L H. from Hyundai of Brenham responded on 07/31/2018

We appreciate your business and look forward to assisting you with any future service needs you may have.

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com


Verified Customer
Brenham, TX
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2018 Category: Service
Service
Wonderful
RICHARD L H. from Hyundai of Brenham responded on 07/30/2018

We appreciate your business and look forward to assisting you with any future service needs you may have.

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com


Verified Customer
Brenham, TX
2015 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/27/2018 Category: Service
Don’t charge for services I don’t want
The works package deal is a joke. If I want an oil change then that’s what I want to pay for. I don’t want to have to tell them not to touch my tires or anything else and still have to pay the same amount. BRING BACK THE OIL CHANGE.
The people are great and service is fast and reliable.
RICHARD L H. from Hyundai of Brenham responded on 07/30/2018

We appreciate your business and look forward to assisting you with any future service needs you may have.

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com


Displaying Review 1 - 20 of 170 in total