Overview

Overall Rating 4.48/5Overall Rating 4.48/5Overall Rating 4.48/5Overall Rating 4.48/5rating 4.48

143 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
92% Would Recommend
76% Business Response
Latest Review 2 days ago

Reviews


PB
Phil B.
Bellville, TX
2014 Hyundai Elantra Co
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Key fob failed
After changing batteries in both key fobs to our Genesis, my wife failed again. With the help Stephanie we were able to get the issue resolved. Thanks to Stephanie for her persistence and follow through.
Richard H. from Hyundai of Brenham responded on 06/22/2018

We appreciate your business and look forward to assisting you with any future service needs you may have

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com


DC
Danny C.
Brenham, TX
2011 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Great car
Have only had car a little while but service was great
Richard H. from Hyundai of Brenham responded on 06/21/2018

We appreciate your business and look forward to assisting you with any future service needs you may have.

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com


DM
David M.
Brenham, TX
2018 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Recall
They whole process was very organized.
Richard H. from Hyundai of Brenham responded on 06/11/2018

We appreciate your business and look forward to assisting you with any future service needs you may have.

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com


Anonymous avatar
Verified Customer
Brenham, TX
2018 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Great
Great service
Richard H. from Hyundai of Brenham responded on 06/06/2018

We appreciate your business and look forward to assisting you with any future service needs you may have.

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com


Anonymous avatar
Verified Customer
Bellville, TX
2018 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
1st Service
Very good experience. Fast and courtious.
Richard H. from Hyundai of Brenham responded on 05/30/2018

We appreciate your business and look forward to assisting you with any future service needs you may have.

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com


KK
Kelly K.
Brenham, TX
2016 Hyundai Sonata Hyb
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Friendly people
Friendly people, sold me a excellent car with great gas mileage. Very happy and will return when I need another car.
Richard H. from Hyundai of Brenham responded on 05/14/2018

We appreciate your business and look forward to assisting you with any future service needs you may have.

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com


PW
Patsy W.
Bellville, TX
2018 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Quick service.
Car said it was time for service. I drove over there had the service done and back home in very short time.
Richard H. from Hyundai of Brenham responded on 05/09/2018

We appreciate your business and look forward to assisting you with any future service needs you may have.

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com


RH
Robert H.
Brenham, TX
2014 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
greate job
the people
Richard H. from Hyundai of Brenham responded on 05/07/2018

We appreciate your business and look forward to assisting you with any future service needs you may have.

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com


TS
Todd S.
Bryan, TX
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Great Service
I have always had great service at a competitive price.
Richard H. from Hyundai of Brenham responded on 05/04/2018

We appreciate your business and look forward to assisting you with any future service needs you may have.

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com


Anonymous avatar
Verified Customer
Chappell Hill, TX
2018 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018 Category: Service
Excellent customer service
Simply said, I’m treated like family. It was easy to make an appointment. And I dropped off the night before, and picked up the next evening. I work in Houston, so they accommodate my needs for after hours convenience. Service is completed in a timely manner.
Richard H. from Hyundai of Brenham responded on 05/01/2018

We appreciate your business and look forward to assisting you with any future service needs you may have.

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com


BH
Brenda H.
Columbus, TX
2016 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Very nice folks!
Small and personable. Job done quick and even fixed another item that I had not known about.
Richard H. from Hyundai of Brenham responded on 04/30/2018

We appreciate your business and look forward to assisting you with any future service needs you may have.

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com


Anonymous avatar
Verified Customer
Brenham, TX
2017 Hyundai Santa Fe S
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/23/2018 Category: Service
S J
Easy access and availability. Only need improvement in wait time on phone to schedule appointment.
Richard H. from Hyundai of Brenham responded on 04/24/2018

We appreciate your business and look forward to assisting you with any future service needs you may have.

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com


Anonymous avatar
Verified Customer
New Ulm, TX
2013 Hyundai Elantra
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/19/2018 Category: Service
being in a small town
everything was ok
Richard H. from Hyundai of Brenham responded on 04/20/2018

We appreciate your business and look forward to assisting you with any future service needs you may have.

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com


BR
Betty R.
Hockley, TX
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
I come up there & dont have to go to houston & it is a good drive with very little traffic
Very good & friendly
Richard H. from Hyundai of Brenham responded on 04/18/2018

We appreciate your business and look forward to assisting you with any future service needs you may have.

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com


MS
Marsha S.
Snook, TX
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Dedicated
Did a good job
Richard H. from Hyundai of Brenham responded on 04/12/2018

We appreciate your business and look forward to assisting you with any future service needs you may have.

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com


Anonymous avatar
Verified Customer
Brenham, TX
2015 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018 Category: Service
Quick Lane is Great!
The staff is friendly and always alert me to any issues or things that need to be addressed. Since Hyundai doesn't have a service garage, I much rather do business with Quick Lane over Ford... Ford always seems to be too busy to help and they only care about the $ I have or don't have to spend there. When you get your car back and it's covered in bird poop... well let's just say if you can't take the time to clean it off then I don't have the time to go there. I am so glad to have Quick Lane as an option!
Richard H. from Hyundai of Brenham responded on 04/10/2018

We appreciate your business and look forward to assisting you with you future service needs.

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com


Anonymous avatar
Verified Customer
Hempstead, TX
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
People
People are always nice and take care of their customers.
Richard H. from Hyundai of Brenham responded on 04/09/2018

We appreciate your business and look forward to assisting you with any future service needs you may have.

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com


Anonymous avatar
Verified Customer
Bellville, TX
2017 Hyundai Tucson
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/03/2018 Category: Service
Oil change
Appointments are not accepted for oil changes. Customers are accepted on a first come first served basis. I spent one hour and 20 minutes waiting for my oil to be changed.
Richard H. from Hyundai of Brenham responded on 04/03/2018

I would like to appologize for the delay in service time on your vehicle. We try to have all oil change services done within 45 minutes to an hour. Our Quicklane does not take appointments but if it would be more convenient for you, our service department does accept appointments and would be happy to assist you.

Thank you,
 
Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com


SH
Shirley H.
Brenham, TX
2013 Hyundai Sonata Hyb
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018 Category: Service
Consistently good service
I take my car here because I can count on them doing a thorough yet efficient job. I feel they are very trustworthy.
Richard H. from Hyundai of Brenham responded on 03/19/2018

We appreciate your business and look forward to assisting you with any future service needs you may have.

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com


Anonymous avatar
Verified Customer
Brenham, TX
2018 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
The people and the product.
The staff is amazing. Kind, knowledgeable and they care about the customer. Would definitely recommend this business to my friends.
Richard H. from Hyundai of Brenham responded on 03/16/2018

We appreciate your business and look forward to assisting you with any future service needs you may have.

Richard Hallman

Service Manager

Hyundai of Brenham

979-830-1000
service@hyundaibrenham.com


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