Hyundai of Kirkland


Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5rating 4.55

1538 Reviews

ReScore Reviews™ (32)

ReScore
Overall Rating 2.7187509/5Overall Rating 2.7187509/5rating 2.7187509rating 2.7187509rating 2.7187509
Original
Overall Rating 1.96875/5rating 1.96875rating 1.96875rating 1.96875rating 1.96875
91% Would Recommend
100% Business Response
Latest Review 9 minutes ago
Verified Customer on 11/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"10,000 mile checkup"
see review
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/21/2017 09:38 AM
Verified Customer on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
I will recommend
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/20/2017 10:28 PM
TOM O. at Hyundai of Kirkland responded on 11/21/2017

THANK YOU FOR YOUR BUSINESS!

Verified Customer on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"prompt and courteous."
Quick and efficient
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/20/2017 03:41 PM
TOM O. at Hyundai of Kirkland responded on 11/21/2017

THANK YOU FOR YOUR BUSINESS!

Verified Customer on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Dept is great, except sometimes difficult to get a scheduled appointment"
The service department is great. Always in and out within a normal time. However, this time it took 3 calls and voicemails to get someone to call me back to schedule the appointment. It seems anytime I call during the day, the appointment scheduler isn't there.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 11/11/2017
Service Type: Repair
Review Created: 11/20/2017 08:28 AM
TOM O. at Hyundai of Kirkland responded on 11/21/2017

THANK YOU FOR YOUR BUSINESS!

Susan Y. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great communication. "
Thanks!
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/18/2017 06:26 AM
TOM O. at Hyundai of Kirkland responded on 11/20/2017

THANK YOU FOR YOUR BUSINESS!

Verified Customer on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I love tho place"
The men at the Service center is very nice, an Chris is awesome!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/11/2017
Service Type: Repair
Review Created: 11/17/2017 06:19 PM
TOM O. at Hyundai of Kirkland responded on 11/20/2017

THANK YOU FOR YOUR BUSINESS!

Martha F. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"MARTHA F"
THE STAFF AND THEIR KNOWLEDGE AND EFFICIENCY
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/17/2017 04:15 PM
TOM O. at Hyundai of Kirkland responded on 11/20/2017

THANK YOU FOR YOUR BUSINESS

Patricia P. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Just very nice pleasant men at the front desk."
All of the above
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/17/2017 12:49 PM
TOM O. at Hyundai of Kirkland responded on 11/20/2017

THANK YOU FOR YOUR BUSINESS!

JARED P. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I like the fact they have windows to the service bays in the waiting room. I might suggest they rebalance the tires/wheels when rotating tires, if advisable. "
Efficient service
Vehicle: 2017 Hyundai Ioniq Hybr
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/17/2017 11:39 AM
TOM O. at Hyundai of Kirkland responded on 11/20/2017

THANK YOU FOR YOUR BUSINESS!

Sandeep C. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Friendly Staff, and great service!
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/17/2017 11:17 AM
TOM O. at Hyundai of Kirkland responded on 11/20/2017

THANK YOU FOR YOUR BUSINESS!

In K. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"QUALITY SERVICE "
I DON'T HAVE TO SPEND A LOT OF TIME OVER THERE, AND ALL THE PROCEDURES ARE SMOOTH AND FAST.
I AM SATISFIED WITH QUALITY SERVICE.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 11/08/2017
Service Type: Repair
Review Created: 11/16/2017 08:26 PM
TOM O. at Hyundai of Kirkland responded on 11/17/2017

Thank you for your kind words, and thank you for your business!

Verified Customer on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Work is done well in a timely fashion.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 11/04/2017
Service Type: Maintenance
Review Created: 11/16/2017 05:37 PM
TOM O. at Hyundai of Kirkland responded on 11/17/2017

Thank you for your kind words, and thank you for your business!

Kimberly I. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Speedy and Friendly "
This was my first service visit. The staff was informative and very friendly. My service was completed quickly. Things were explained clearly. It was a pleasant experience.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/14/2017 04:50 PM
TOM O. at Hyundai of Kirkland responded on 11/16/2017

Thank you for your kind words, and thank you for your business!

Jule S. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick, clean & friendly"
I am always greeted warmly; the waiting area is great and the service is fast and efficient.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 02:35 PM
TOM O. at Hyundai of Kirkland responded on 11/16/2017

Thank you for your kind words, and thank you for your business!

GARY V. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly professional staff"
It took a few trips to find the problem, but they kept searching until they found it. Then worked quickly to rectify and fix it.
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/14/2017 02:34 PM
TOM O. at Hyundai of Kirkland responded on 11/16/2017

Thank you for your kind words, and thank you for your business!

Anthony H. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Of Kirkland Rocks!!"
I am a happy Hyundai owner! My 2014 Elantra drives like a dream! And, I have always been very happy with the service I've received every time I've brought my car to Hyundai Of Kirkland!
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/14/2017 01:06 PM
TOM O. at Hyundai of Kirkland responded on 11/16/2017

Thank you for your kind words, and thank you for your business!

Verified Customer on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick, courteous and transparent "
My 15,000 check was faster than I expected! I️ didn’t have to take time off work and was able to see my car being worked on from the lobby. The service staff is excellent!
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/14/2017 12:58 PM
TOM O. at Hyundai of Kirkland responded on 11/16/2017

Thank you for your kind words, and thank you for your business!

Karthikeyan M. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Appointment and Service on Time"
Good Service, Starting from scheduling the appointment and following up with Email for the service reminder is a great job. The service was done on time and it was good.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/13/2017 08:07 PM
TOM O. at Hyundai of Kirkland responded on 11/14/2017

Thank you for your kind words, and thank you for your business!

HARESHKUMAR D. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hassle-free service."
It was my 7500 mile factory required service. good adviser, offered curtsy pickup & drop, and service was done on time. finding location was bit of tricky , as ford and Hyundai are side by side.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/13/2017 12:17 PM
TOM O. at Hyundai of Kirkland responded on 11/14/2017

Thank you for your kind words, and thank you for your business!

Verified Customer on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Exceeded expectations
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/02/2017
Service Type: Repair
Review Created: 11/10/2017 07:38 PM
TOM O. at Hyundai of Kirkland responded on 11/13/2017

Thank you for your business!

Displaying Review 1 - 20 of 1538 in total