Hyundai of Kirkland


Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5rating 4.55

1674 Reviews

ReScore Reviews™ (33)

ReScore
Overall Rating 2.7878797/5Overall Rating 2.7878797/5rating 2.7878797rating 2.7878797rating 2.7878797
Original
Overall Rating 1.969697/5rating 1.969697rating 1.969697rating 1.969697rating 1.969697
91% Would Recommend
100% Business Response
Latest Review about 14 hours ago
Roland R. on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Great service
Vehicle: 2011 Hyundai Genesis
Category: Service
Service Date: 01/13/2018
Service Type: Repair
Review Created: 01/20/2018 10:34 AM
Julie D. on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and friendly service "
Was able to get in on a Saturday morning, check in was extremely pleasant. Found out I had a second recall, which they were also able to fix that day. Got a call once complete. Super easy.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/13/2018
Service Type: Repair
Review Created: 01/20/2018 08:46 AM
Donald C. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"convenient, service prompt for scheduled time"
excellent service as scheduled
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/19/2018 08:51 PM
Verified Customer on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Great service
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/19/2018 04:18 PM
Gary H. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Consistent service at Hyundai at Kirkland"
Car was in for recall and routine maintenance. As usual, no surprises and car was done when expected with no problems.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/18/2018 09:07 PM
TOM O. at Hyundai of Kirkland responded on 01/19/2018

Thank you for your great survey!

John W. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service and sales"
Service has always been the best. Keith has sold 8 vehicles to my family and friends in the last 3 yrs. all of us are very happy and grateful..
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/18/2018 05:18 PM
TOM O. at Hyundai of Kirkland responded on 01/19/2018

Thank you for your great survey!

Pauline S. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Kirkland Hyundai"
Nice people. Quick service.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/04/2018
Service Type: Repair
Review Created: 01/17/2018 06:37 PM
TOM O. at Hyundai of Kirkland responded on 01/19/2018

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Verified Customer on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Perfect Service"
Making the Appointment was Easy
Service advisor was knowledgeable, efficient and made it easy to understand what was to be done during the service visit
I decided to wait in the pleasant waiting area for my Sonata to be finished - they provided Coffee; tea; water; TV; internet; playing area for my grandkids - everything was clean and comfortable
It was most helpful to continue to be updated regarding how much longer the service would take. Believe there were about 3 updates.
Work done was carefully explained and price was given for each item.
Thank you Service Department
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/17/2018 05:40 PM
TOM O. at Hyundai of Kirkland responded on 01/19/2018

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Verified Customer on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
I have had excellent service at Hyundai Kirkland and will continue to bring my car in for scheduled maintenance.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/17/2018 04:53 PM
TOM O. at Hyundai of Kirkland responded on 01/19/2018

Thank you for your great survey!

Verified Customer on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"first check "
Friendly staff and good timing.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/17/2018 02:05 PM
TOM O. at Hyundai of Kirkland responded on 01/19/2018

Thank you for your great survey!

Iswatie S. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People who work there are friendly and helpful, especially the sales person Mat and the manager. "
1st time buying Hyundai and got a great experience with this dealer. We would love to come back one day.
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/17/2018 07:45 AM
TOM O. at Hyundai of Kirkland responded on 01/19/2018

Thank you for your great survey!

Catherine H. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and knowledgable customer service staff."
The counter staff are friendly, efficient and explain what is going to happen in terms of why one is there. If there are updates or issues they explain them fully and answer ones questions. At the end of the service they review what was done, go over any recommendations for further or future service.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/13/2018
Service Type: Repair
Review Created: 01/17/2018 03:41 AM
TOM O. at Hyundai of Kirkland responded on 01/17/2018

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Signe M. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Person to person service"
What I like most about my visits to this service center is that they spend time with me to ascertain details regarding any complaints, their findings and what they recommend. It is clear that they care about their customers being comfortable with the time invested by them in resolving issues. They don't recommend un-needed work. I feel that I can trust them with my car and my budget.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/16/2018 05:20 PM
TOM O. at Hyundai of Kirkland responded on 01/17/2018

Thank you for your great survey!

Connie E. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great "
Hyundai service was fast.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 04:43 PM
TOM O. at Hyundai of Kirkland responded on 01/17/2018

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Marsha H. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Minimal wait "
My only complaint is when I call service and there is no answer and my message is recorded, I don’t get a return call
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/16/2018 04:04 PM
TOM O. at Hyundai of Kirkland responded on 01/17/2018

Thank you for your great survey!

Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
great service :)
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/16/2018 02:11 PM
TOM O. at Hyundai of Kirkland responded on 01/17/2018

Thank you for your great survey!

Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Amazing customer service"
Had a great time here servicing my vehicle they did a very thorough job and my service advisor Ashley is the best
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 01:43 PM
TOM O. at Hyundai of Kirkland responded on 01/17/2018

Thank you for your great survey!

Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great"
great service
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/05/2018
Service Type: Repair
Review Created: 01/16/2018 01:25 PM
TOM O. at Hyundai of Kirkland responded on 01/17/2018

Thank you for your great survey!

Robert B. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service is Great!"
They just need a larger shuttle at times.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/15/2018 09:36 PM
TOM O. at Hyundai of Kirkland responded on 01/16/2018

Thank you for your great survey!

Verified Customer on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
Amazing service team. Very kind, personable and very knowledgeable.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/05/2018
Service Type: Repair
Review Created: 01/15/2018 07:12 PM
TOM O. at Hyundai of Kirkland responded on 01/16/2018

Thank you for your great survey!

Displaying Review 1 - 20 of 1674 in total