Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78
4.8

( 1092 Reviews )

ReScore Reviews™ (13)

ReScore
Overall Rating 4.3076931/5Overall Rating 4.3076931/5Overall Rating 4.3076931/5Overall Rating 4.3076931/5rating 4.3076931
Original
Overall Rating 2.0769231/5Overall Rating 2.0769231/5rating 2.0769231rating 2.0769231rating 2.0769231
96% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


BW
Barbara W.
Carthage, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Great service
Prompt and professional
CHARLES C H. from Hyundai of Longview responded on 11/18/2019

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com


BP
Bettye P.
Avinger, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
They do a good job
on file
CHARLES C H. from Hyundai of Longview responded on 11/13/2019

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com


TW
Tina W.
Longview, TX
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Service
The service team was very friendly and the work was done quickly. They did a terrific job!
CHARLES C H. from Hyundai of Longview responded on 11/12/2019

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com


LK
Ladelle K.
Longview, TX
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Service
As usual, Ashley and the Service Dept took excellent care of me. My battery seemed a little draggy as I started the car that morning. I called Ashley who worked me in and replaced an almost dead battery. All my service is fine through the dealership and always extremely gracious and thorough. Amazing team
CHARLES C H. from Hyundai of Longview responded on 11/11/2019

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com


MH
Mary H.
Gilmer, TX
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Mary
Always strides to do better
CHARLES C H. from Hyundai of Longview responded on 11/11/2019

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com


LM
Linda M.
Longview, TX
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Replaced Hyundai Sonata Engine
Your service person, Ashleigh Duncan, is great because she has always taken great care of our vehicle. Always with a smile and courteous. She gets the job done.
CHARLES C H. from Hyundai of Longview responded on 11/07/2019

THANK YOU FOR YOUR BUSSINES

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com


MP
Mary P.
Hallsville, TX
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/04/2019 Category: Service
Nice folks
Everything takes too long. From the purchase to the service was way toooooo long
CHARLES C H. from Hyundai of Longview responded on 11/04/2019

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com


EF
Emelia F.
Gilmer, TX
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2019 Category: Service
Service
Friendly and adequate service
CHARLES C H. from Hyundai of Longview responded on 10/31/2019

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com


Verified Customer
Longview, TX
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019 Category: Service
Service Dept is Great
I love the service Dept at Hyundai of Longview. I will always take my Genesis there for my maintenance service. Efficiency, Friendliness and Informative!
CHARLES C H. from Hyundai of Longview responded on 10/30/2019

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com


Verified Customer
Carthage, TX
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2019 Category: Service
Service
Received oil change and car wash, friendly service, went over all the things they checked.
CHARLES C H. from Hyundai of Longview responded on 10/23/2019

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com


MR
Mary R.
Gilmer, TX
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2019 Category: Service
Great staff
Friendly staff. Always making sure my vehicle is safe and up to date in the maintenance.
CHARLES C H. from Hyundai of Longview responded on 10/22/2019

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com


JK
Jerry K.
Longview, TX
2019 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/22/2019 Category: Service
Talk too much
All was good except the guy at the desk talks to too many people and not getting the customers taken care of
CHARLES C H. from Hyundai of Longview responded on 10/22/2019

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com


Verified Customer
Tatum, TX
2016 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2019 Category: Service
They are fast
They did and outstanding job
CHARLES C H. from Hyundai of Longview responded on 10/22/2019

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com


HF
Harry F.
Gilmer, TX
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2019 Category: Service
My service is always excellent
I always get excellent service
CHARLES C H. from Hyundai of Longview responded on 10/21/2019

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com


CS
Cris S.
Tyler, TX
2012 Hyundai Genesis Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Great customer service
Ryan went out of his way to provide polite, prompt, and professional service even though he was by himself. I really appreciate his courteous manner and professionalism.
CHARLES C H. from Hyundai of Longview responded on 10/18/2019

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com


Verified Customer
Lone Star, TX
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Friendly Service
They are all friendly and care about my concerns. They keep my car running well so I can be safe on the road.
CHARLES C H. from Hyundai of Longview responded on 10/18/2019

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com


LA
Luzbey A.
Lafayette, IN
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Great!
Really helpfull people .
CHARLES C H. from Hyundai of Longview responded on 10/18/2019

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com


FR
Frances R.
Longview, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
Another great oil change!
Good work done in a timely manner!
CHARLES C H. from Hyundai of Longview responded on 10/18/2019

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com


MF
Melva F.
Holly Lake Ranch, TX
2011 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
They do what they say.
They told me exactly how long my car would take for service & have a nice waiting room. They gave me good info about my car.
CHARLES C H. from Hyundai of Longview responded on 10/17/2019

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com


Verified Customer
Lindale, TX
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Great service
Great service
CHARLES C H. from Hyundai of Longview responded on 10/14/2019

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com