Hyundai of Longview

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903-663-8710
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Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(1,148 Reviews)
5 star
85%
4 star
9%
3 star
3%
2 star
<1%
1 star
1%

ReScore Reviews™ (17)

ReScore
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
Original
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
96% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews

Verified Customer
Longview, TX
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2020 Category: Service
Great experience!
Great experience all the way from buying my new car to the first oil change! Service dept was quick & painless!
Recommended
LK
Ladelle K.
Longview, TX
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2020 Category: Service
Service
Always great service!
Recommended
CHARLES C H. from Hyundai of Longview responded on 02/25/2020

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com

FR
Frances R.
Longview, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2020 Category: Service
Great visit to Hyundai of Longview
I went in for a scheduled oil change. The work was done quickly and efficiently.
Recommended
CHARLES C H. from Hyundai of Longview responded on 02/24/2020

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com

NB
Nancy B.
Gilmer, TX
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2020 Category: Service
Great service
Great service. Very friendly and aim to please.
Recommended
CHARLES C H. from Hyundai of Longview responded on 02/24/2020

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com

Verified Customer
Carthage, TX
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2020 Category: Service
Service
Great service
Recommended
CHARLES C H. from Hyundai of Longview responded on 02/20/2020

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com

GR
Gearldine R.
Lone Star, TX
2019 Hyundai Kona
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/18/2020 Category: Service
I would have like courteous was vac
It nice to have a courteous wash and vac on new vechile
Recommended
CHARLES C H. from Hyundai of Longview responded on 02/20/2020

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com

CHARLES C H. from Hyundai of Longview responded on 02/20/2020

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com

Verified Customer
Longview, TX
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2020 Category: Service
Great service.
The guy who works the desk to the right as you come in to maintenance is always nice and attentive very helpful. Always does a great job.
Recommended
CHARLES C H. from Hyundai of Longview responded on 02/17/2020

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com

SS
Sandra S.
Longview, TX
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2020 Category: Service
Oil Service
Friendly x courteous, punctual
Recommended
CHARLES C H. from Hyundai of Longview responded on 02/14/2020

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com

RA
Randy A.
Jefferson, TX
2018 Hyundai Sonata
Verified Customer
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2020 Category: Service
Customer relations
Interaction with the customer is on point, and informative with what is going on with the vehicle while they have it.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/12/2020 Category: Service
Technician details
After receiving my car back from the repairs and getting back home i did my own inspection on it. Had a noise coming from behind the fire wall that i found was a vacuum line to the break boost disconnected. The a/c was not cooling and found that the low pressure side sensor was unplugged. The technicians need to show down and pay attention to detail and double check the vehicles. Id much rather wait an extra 30 mins or so and know everything is good then find problems after i get it home.
Recommended
CHARLES C H. from Hyundai of Longview responded on 02/12/2020

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com

EH
Earl H.
Gladewater, TX
2018 Hyundai Ioniq Hybrid
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2020 Category: Service
my car dealer
all is good at this dealership everyone is friendly and knowledgeable of the product they represent
Recommended
CHARLES C H. from Hyundai of Longview responded on 02/10/2020

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com

AM
Amelia M.
White Oak, TX
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2020 Category: Service
Oil change & tire rotation
Very good service
Recommended
CHARLES C H. from Hyundai of Longview responded on 02/08/2020

THANK YOU FOR YOUR BUESINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com

DC
Deborah C.
Winnsboro, TX
2020 Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2020 Category: Service
Service
Quick, easy and friendly service!
Recommended
CHARLES C H. from Hyundai of Longview responded on 02/08/2020

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com

MM
Michael M.
Longview, TX
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2020 Category: Service
Great Diagnosing
I had a steering issue and the service department was able to narrow the problem down and was able to order the parts necessary to correct the problem. It took a little time to find the cause but I’d rather the problem be solved than to rush through the diagnosis.
Recommended
CHARLES C H. from Hyundai of Longview responded on 02/03/2020

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com

JC
Jocelyn C.
Marshall, TX
2020 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2020 Category: Service
Organization👌🏽
Efficient and courteous
Recommended
CHARLES C H. from Hyundai of Longview responded on 01/30/2020

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com

DR
Deanna R.
Longview, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2020 Category: Service
Service
Always great service.
Recommended
CHARLES C H. from Hyundai of Longview responded on 01/24/2020

THANK YOU FOR YOUR BUSINESS

Charles Hilton
Parts and Service Director
Hyundai of Longview
903-663-8710
charles.hilton@randallnoe.com