Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(247 Reviews)

98% Would Recommend
Latest Review 5 days ago

Reviews

Our goal is to provide the most accurate picture of a business's online reputation. To provide the most accurate picture, we use an automated algorithm to help us recommend reviews that are most valuable for visitors to our site. Reviews that are recommended may ultimately become "not recommended" and vice versa based on continued updates and learning from our algorithm. Reviews that are verified through the business point of sale system may post immediately to the recommended reviews section of our site, however, based on the application of our automated algorithm, may become "not recommended".

Continue reading recommended reviews


MH
Melvin H.
Lufkin, TX
2019 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/27/2019 Category: Service
Service Review
My experience with the dealership was good. However, I was disappointed in the hospitality of other staff members. I was never acknowledged while in the waiting area. I realize I was not the only customer but it is just good manners to speak or say good morning to visitors.

Lufkin, TX
2013 Hyundai Genesis
This review violates the SureCritic Review Policy.

PE
Pamela E.
Lufkin, TX
2018 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/07/2019 Category: Service
Hyundai of Lufkin Excellent
The dealership has done their job. The guys in the service department are excellent. Hyundai failed in this instance. I expected to get it taken care of in one place but instead had to go somewhere else.