ReScore Reviews™ (25)

ReScore
Overall Rating 4.439998/5Overall Rating 4.439998/5Overall Rating 4.439998/5Overall Rating 4.439998/5rating 4.439998
Original
Overall Rating 2.32/5Overall Rating 2.32/5rating 2.32rating 2.32rating 2.32
97% Would Recommend
100% Business Response
Latest Review about 24 hours ago
Carol T. on 12/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Time"
It took a little longer than expected but work was great.
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 12/12/2017
Service Type: Maintenance
Review Created: 12/14/2017 03:51 PM
Destiny L., Customer Service Manager at Hyundai of Newport responded on 12/15/2017

Greetings,
On behalf of our service department, I would like to thank you for your recent 5 star review. We appreciate the opportunity to service your vehicle. If we can be of any assistance, please do not hesitate to contact us.

Best,

Destiny Lipe
Customer Service Manager
401-239-5432
Verified Customer on 12/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Owner"
Ease of service appointments and quality if work.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 12/11/2017
Service Type: Maintenance
Review Created: 12/14/2017 12:35 PM
Destiny L., Customer Service Manager at Hyundai of Newport responded on 12/14/2017

Greetings,
On behalf of our service department, I would like to thank you for your recent 5 star review. We appreciate the opportunity to service your vehicle. If we can be of any assistance, please do not hesitate to contact us.

Best,

Destiny Lipe
Customer Service Manager
401-239-5432
James M. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Computer problem "
My Tucson was experiencing intermittent stalling. I called the service department, they took it right in, and were able to quickly diagnose and correct the problem.
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 12/06/2017
Service Type: Repair
Review Created: 12/12/2017 04:56 AM
Destiny L., Customer Service Manager at Hyundai of Newport responded on 12/12/2017

Greetings,
On behalf of our service department, I would like to thank you for your recent 5 star review. We appreciate the opportunity to service your vehicle. If we can be of any assistance, please do not hesitate to contact us.

Best,

Destiny Lipe
Customer Service Manager
401-239-5432
Verified Customer on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Polite, service orientd"
Very friendly and helpful
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 12/06/2017
Service Type: Maintenance
Review Created: 12/11/2017 12:08 PM
Destiny L., Customer Service Manager at Hyundai of Newport responded on 12/12/2017

Greetings,
On behalf of our service department, I would like to thank you for your recent 5 star review. We appreciate the opportunity to service your vehicle. If we can be of any assistance, please do not hesitate to contact us.

Best,

Destiny Lipe
Customer Service Manager
401-239-5432
Robert F. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"experience"
I get my service work done elsewhere. My experiences with you have both been very good.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 12/05/2017
Service Type: Repair
Review Created: 12/08/2017 11:49 AM
Destiny L., Customer Service Manager at Hyundai of Newport responded on 12/12/2017

Greetings,
On behalf of our service department, I would like to thank you for your recent 5 star review. We appreciate the opportunity to service your vehicle. If we can be of any assistance, please do not hesitate to contact us.

Best,

Destiny Lipe
Customer Service Manager
401-239-5432
WILLIAM C. on 12/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good experince."
I got what I expected.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 12/01/2017 06:13 PM
Destiny L., Customer Service Manager at Hyundai of Newport responded on 12/04/2017

Greetings,
On behalf of our service department, I would like to thank you for your recent 5 star review. We appreciate the opportunity to service your vehicle. If we can be of any assistance, please do not hesitate to contact us.

Best,

Destiny Lipe
Customer Service Manager
401-239-5432
Sherry P. on 12/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly and explains everything to you"
A wonderful experience and over friendly atmosphere, thank you
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 11/22/2017
Service Type: Maintenance
Review Created: 12/01/2017 02:52 PM
Destiny L., Customer Service Manager at Hyundai of Newport responded on 12/04/2017

Greetings,
On behalf of our service department, I would like to thank you for your recent 5 star review. We appreciate the opportunity to service your vehicle. If we can be of any assistance, please do not hesitate to contact us.

Best,

Destiny Lipe
Customer Service Manager
401-239-5432
MARK S. on 11/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service "
Fast, friendly and competent
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/28/2017
Service Type: Repair
Review Created: 11/30/2017 11:58 AM
Destiny L., Customer Service Manager at Hyundai of Newport responded on 12/01/2017

Greetings,
On behalf of our service department, I would like to thank you for your recent 5 star review. We appreciate the opportunity to service your vehicle. If we can be of any assistance, please do not hesitate to contact us.

Best,

Destiny Lipe
Customer Service Manager
401-239-5432
Marylou S. on 11/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ms."
Your service staff are terrific. They explain everything fully and kept me posted as the service was being completed.
Vehicle: 2009 Hyundai Tucson
Category: Service
Service Date: 11/27/2017
Service Type: Maintenance
Review Created: 11/29/2017 01:10 PM
Destiny L., Customer Service Manager at Hyundai of Newport responded on 11/30/2017

Greetings,
On behalf of our service department, I would like to thank you for your recent 5 star review. We appreciate the opportunity to service your vehicle. If we can be of any assistance, please do not hesitate to contact us.

Best,

Destiny Lipe
Customer Service Manager
401-239-5432
George L. on 11/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome people"
Excellent
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/27/2017
Service Type: Maintenance
Review Created: 11/29/2017 11:14 AM
Destiny L., Customer Service Manager at Hyundai of Newport responded on 11/30/2017

Greetings,
On behalf of our service department, I would like to thank you for your recent 5 star review. We appreciate the opportunity to service your vehicle. If we can be of any assistance, please do not hesitate to contact us.

Best,

Destiny Lipe
Customer Service Manager
401-239-5432
GERHARD L. on 11/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very personal and natural people"
The service manager squeezed me in for an engine check the same day I called.
Everyone treated me with respect and they behaving as normal people, without the usual baloney and false pretensions that other places practise.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 11/24/2017
Service Type: Repair
Review Created: 11/28/2017 05:46 PM
Destiny L., Customer Service Manager at Hyundai of Newport responded on 11/30/2017

Greetings,
On behalf of our service department, I would like to thank you for your recent 5 star review. We appreciate the opportunity to service your vehicle. If we can be of any assistance, please do not hesitate to contact us.

Best,

Destiny Lipe
Customer Service Manager
401-239-5432
Arthur F. on 11/28/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service "
I was satisfied with my service
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 11/24/2017
Service Type: Maintenance
Review Created: 11/28/2017 02:50 PM
Destiny L., Customer Service Manager at Hyundai of Newport responded on 11/30/2017

Greetings,
On behalf of our service department, I would like to thank you for your recent 4 star review. We appreciate the opportunity to service your vehicle. If we can be of any assistance, please do not hesitate to contact us.

Best,

Destiny Lipe
Customer Service Manager
401-239-5432
DOROTHY R. on 11/28/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Honest, convenient"
Too much for an air filter - seriously
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/24/2017
Service Type: Maintenance
Review Created: 11/28/2017 02:36 PM
Destiny L., Customer Service Manager at Hyundai of Newport responded on 11/30/2017

Greetings,
On behalf of our service department, I would like to thank you for your recent 4 star review. We appreciate the opportunity to service your vehicle. If we can be of any assistance, please do not hesitate to contact us.

Best,

Destiny Lipe
Customer Service Manager
401-239-5432
Verified Customer on 11/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean and friendly. Work is reliable and trustworthy"
Clean and friendly. Work is reliable and trustworthy.
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 11/20/2017
Service Type: Repair
Review Created: 11/26/2017 09:23 AM
Destiny L., Customer Service Manager at Hyundai of Newport responded on 11/27/2017

Greetings,
On behalf of our service department, I would like to thank you for your recent 5 star review. We appreciate the opportunity to service your vehicle. If we can be of any assistance, please do not hesitate to contact us.

Best,

Destiny Lipe
Customer Service Manager
401-239-5432
Gregory P. on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome"
The service department accommodate me 100%
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/21/2017
Service Type: Repair
Review Created: 11/23/2017 11:21 AM
Destiny L., Customer Service Manager at Hyundai of Newport responded on 11/24/2017

On behalf of our service department, I would like to thank you for your recent 5 star review. We appreciate the opportunity to service your vehicle. If we can be of any assistance, please do not hesitate to contact us.

Best,

Destiny Lipe
Customer Service Manager
401-239-5432
Joseph J. on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding service & excellent people"
I'm always well satisfied with my service & experience at this dealership. Scott is service is great
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/23/2017 05:23 AM
Destiny L., Customer Service Manager at Hyundai of Newport responded on 11/24/2017

On behalf of our service department, I would like to thank you for your recent 5 star review. We appreciate the opportunity to service your vehicle. If we can be of any assistance, please do not hesitate to contact us.

Best,

Destiny Lipe
Customer Service Manager
401-239-5432
JOHN E. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Waiting room"
Great service.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/20/2017
Service Type: Repair
Review Created: 11/22/2017 01:54 PM
Destiny L., Customer Service Manager at Hyundai of Newport responded on 11/24/2017

On behalf of our service department, I would like to thank you for your recent 5 star review. We appreciate the opportunity to service your vehicle. If we can be of any assistance, please do not hesitate to contact us.

Best,

Destiny Lipe
Customer Service Manager
401-239-5432
Susan W. on 11/21/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Scott "
for tires no
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/21/2017 01:54 PM
Destiny L., Customer Service Manager at Hyundai of Newport responded on 11/22/2017

Good morning,

On behalf of our service department I would like to apologize for any inconvenience your last visit may have caused. I left you a voice mail in regards to your dissatisfaction with our service department. I would very much like to rectify this issue. You are a valued customer and your business means a lot to us. At your earliest convenience please contact me as I would like to find a resolution to this problem.   

I look forward to hearing from you.

Best,

Destiny Lipe
Customer Service Manager
401-239-5432
Joyce C. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great having free pickup and delivery service"
appreciate the great service that's provided, my car was in for an oil change and checkup for the winter. There was even an added bonus of a free car wash..Thanks
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/18/2017 07:00 AM
Destiny L., Customer Service Manager at Hyundai of Newport responded on 11/20/2017

Greetings,
On behalf of our service department, I would like to thank you for your recent 5 star review. We appreciate the opportunity to service your vehicle. If we can be of any assistance, please do not hesitate to contact us.

Best,

Destiny Lipe
Customer Service Manager
401-239-5432
Pauline D. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Pleasant sales and service staff ,......responsive and effective in managing service needs..
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/18/2017 06:38 AM
Destiny L., Customer Service Manager at Hyundai of Newport responded on 11/20/2017

Greetings,
On behalf of our service department, I would like to thank you for your recent 5 star review. We appreciate the opportunity to service your vehicle. If we can be of any assistance, please do not hesitate to contact us.

Best,

Destiny Lipe
Customer Service Manager
401-239-5432
Displaying Review 1 - 20 of 914 in total