Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

1053 Reviews

ReScore Reviews™ (26)

ReScore
Overall Rating 4.4615385/5Overall Rating 4.4615385/5Overall Rating 4.4615385/5Overall Rating 4.4615385/5rating 4.4615385
Original
Overall Rating 2.34615/5Overall Rating 2.34615/5rating 2.34615rating 2.34615rating 2.34615
97% Would Recommend
100% Business Response
Latest Review about 18 hours ago

Reviews


LS
Lois S.
Newport, RI
2014 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
good service, liked that the service department found a nissue i wasn't aware of
good service doing full cleaning of the car
Gregory S. from Hyundai of Newport responded on 07/20/2018

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700


BR
Barbara R.
Fort Myers, FL
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Always a pleasure dealing with anyone and everyone!
Great service, great people!
Gregory S. from Hyundai of Newport responded on 07/16/2018

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700


VM
Victoria M.
Portsmouth, RI
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
fast, excellent service
An oil change and tire rotation doesn't get any easier or with better peace of mind, knowing it's done correct. Thanks, Service folks!
Gregory S. from Hyundai of Newport responded on 07/16/2018

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700


PL
Patricia L.
Portsmouth, RI
2013 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2018 Category: Service
Friendly service staff
I had purchased the best warranty coverage, but it covers nothing. Very disappointing
Gregory S. from Hyundai of Newport responded on 07/12/2018

Hello,

Thank you for taking the time to write about your experience. We would love to go over the warranty you purchased.  Please give me a call. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700


Verified Customer
Newport, RI
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018 Category: Service
EXCELLENT SERVICE
VERY SATISFIED WITH THE SERVICE
Gregory S. from Hyundai of Newport responded on 07/05/2018

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700


JW
Julie W.
Wakefield, RI
2011 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Service
Helpful and friendly staff great service. I have brought two new cars from Hyundai of Newport and looking to buy my next one.
Gregory S. from Hyundai of Newport responded on 07/03/2018

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700


WF
William F.
Tiverton, RI
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Good Service
Too many surveys by too many businesses. How did we ever get by without them!
Gregory S. from Hyundai of Newport responded on 07/03/2018

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700


Verified Customer
Warwick, RI
2016 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
15000 mile check up
Excellent service
Gregory S. from Hyundai of Newport responded on 06/30/2018

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700


FZ
Frederick Z.
Portsmouth, RI
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Great service
Great service and great people who treat you respectfully and professionally.
Gregory S. from Hyundai of Newport responded on 06/29/2018

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700


MS
Mark S.
Tiverton, RI
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Efficient and excellent service
Courteous and professional. Very efficient
Gregory S. from Hyundai of Newport responded on 06/29/2018

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700


Verified Customer
Portsmouth, RI
2015 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Great Job
Timely service at the right price!!!
Gregory S. from Hyundai of Newport responded on 06/29/2018

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700


Verified Customer
Portsmouth, RI
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
15k Service
Everything was done as expected on a timely and detailed fashion
Gregory S. from Hyundai of Newport responded on 06/26/2018

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700


Verified Customer
West Warwick, RI
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Service
The service is friendly and professional. I will be back
Gregory S. from Hyundai of Newport responded on 06/23/2018

Hello,

I would like to thank you for sharing this great review about our dealership! We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700


EG
Elizabeth G.
Newport, RI
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
15000 mile service
Service is completed in a very timely manner
Gregory S. from Hyundai of Newport responded on 06/19/2018

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700


JB
Jennifer B.
Middletown, RI
2011 Hyundai Santa Fe
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/15/2018 Category: Service
Ok
Ok
Gregory S. from Hyundai of Newport responded on 06/16/2018

Hello,

I would like to thank you for sharing this review about our dealership! Hopefully next time we can provide 5 star experience. We would like to discuss your concerns.  Please call Paul Whyte(service manager) at 401-619-3700. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700


Verified Customer
Tiverton, RI
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
As always
Easy to schedule, drop off, and pick up...no hassle service.
Gregory S. from Hyundai of Newport responded on 06/16/2018

Hello,

I would like to thank you for sharing this great review about our dealership! We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700


Verified Customer
Middletown, RI
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Always good service
The work is always done efficiently and correctly and the employees are friendly and helpful. On my latest visit, they not only performed the requested work, but also washed and vacuumed my car. - what a treat!
Gregory S. from Hyundai of Newport responded on 06/16/2018

Hello,

I would like to thank you for sharing this great review about our dealership! We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700


Verified Customer
Jamestown, RI
2011 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
service
The people and service was great!
Gregory S. from Hyundai of Newport responded on 06/14/2018

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700


MV
Mark V.
Tiverton, RI
2017 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Awesome service with a smile
Nothing to improve upon .... Yep! Wouldnt change a thing.... ⭐️⭐️⭐️⭐️⭐️ Even the coffee was good☕️😎
Gregory S. from Hyundai of Newport responded on 06/14/2018

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700


MM
Marilyn M.
Newport, RI
2015 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
45000 mile service.
The service representative was pleasant and attentive, my car was washed and vacuumed when I picked it up, I had a very nice loaner car. The work was completed in a reasonable time . The only issue I have is that they could not replicate a ticking sound that I had heard in my car however after driving it and the car was idling I could continue to hear the noise. Which is quite aggravating. Otherwise everything was very acceptable..
Gregory S. from Hyundai of Newport responded on 06/07/2018

Hello,

I would like to thank you for sharing this great review about our dealership! We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700