Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

1236 Reviews

ReScore Reviews™ (30)

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5rating 4.4
Original
Overall Rating 2.43333/5Overall Rating 2.43333/5rating 2.43333rating 2.43333rating 2.43333
96% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


Verified Customer
Newport, RI
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Prompt Service
Service was accomplished expeditiously and reasonably.
Gregory S. from Hyundai of Newport responded on 06/24/2019

Hello,


Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


CS
Catherine S.
Newport, RI
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Service
Friendly, very attentive, quick
Gregory S. from Hyundai of Newport responded on 06/24/2019

Hello,


Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


Verified Customer
Fairhaven, MA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Vehicle Service
Willingness to accommodate customer needs.
Gregory S. from Hyundai of Newport responded on 06/24/2019

Hello,


Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


AH
Angela H.
Newport, RI
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/17/2019 Category: Service
Very friendly staff
service was great, but since the total cost was over $1000.00, it would have been nice to have the car washed.
Gregory S. from Hyundai of Newport responded on 06/24/2019

Hello,


Thank you for taking the time to write about your experience. We should have asked if you wanted your vehicle washed.  I am sorry about that.  Please let me know the next time you visit.  We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


Verified Customer
Newport, RI
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2019 Category: Service
Excellent service
Service Advisors are friendly and courteous. My appointments are always on time.
Gregory S. from Hyundai of Newport responded on 06/24/2019

Hello,


Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


AM
Adelina M.
Bristol, RI
2018 Hyundai Kona
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2019 Category: Service
because it was
everything was very good
Gregory S. from Hyundai of Newport responded on 06/14/2019

Hello,


Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


ML
Michelle L.
Acushnet, MA
2014 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Massive improvement in customer relations and attitude at my last visit.
I have had some negative experiences with this dealership in the past; once I was scolded like a five-year-old for not presenting a coupon at the right time. However, I have to say during my last visit; I was treated with courtesy, respect, and even some downright friendliness. My car was serviced professionally, and the only concern that I had was addressed. The person I dealt with in the service department (I think her name was Leah) was amicable and an asset to the dealership. I was contemplating going somewhere else for scheduled service, but this experience might have just won me back.
Gregory S. from Hyundai of Newport responded on 06/13/2019

Hello,


Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


Verified Customer
Portsmouth, RI
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2019 Category: Service
Good service on recall items.
Good service
Gregory S. from Hyundai of Newport responded on 06/13/2019

Hello,


Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


PG
Patricia G.
Portsmouth, RI
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Good service
As always prompt, courteous and good service .
Gregory S. from Hyundai of Newport responded on 06/11/2019

Hello,


Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


EP
Elizabeth P.
Newport, RI
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019 Category: Service
My review
I have owned three Hyundai’s and have always used the service department. I have always had excellent service.
Gregory S. from Hyundai of Newport responded on 06/07/2019

Hello,


Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


DH
Donald H.
Westport, MA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019 Category: Service
Great service
Easy to get an appointment, estimated time to do service always correct, no pressure about "doing more" than what bringing car in for.
Gregory S. from Hyundai of Newport responded on 06/07/2019

Hello,


Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


Verified Customer
Newport, RI
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Maintenance check up
Fast service
Comfortable waiting room
Gregory S. from Hyundai of Newport responded on 06/06/2019

Hello,


Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


DY
David Y.
Newport, RI
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Good price, appointment time kept, length of service shorter than expected,
See above
Gregory S. from Hyundai of Newport responded on 06/06/2019

Hello,


Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


MM
Marcia M.
West Greenwich, RI
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Excellant
Very pleasant experience.
Gregory S. from Hyundai of Newport responded on 06/06/2019

Hello,


Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


PM
Pamela M.
Newport, RI
2007 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Always help
When I have a problem they always try to get it resolved as some as possible and with a smile
Gregory S. from Hyundai of Newport responded on 06/06/2019

Hello,


Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


JJ
Joseph J.
Middletown, RI
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Excellent customer service
I never have an issue at this dealership. The staff is friendly and honest.
Gregory S. from Hyundai of Newport responded on 06/06/2019

Hello,


Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


JV
Justina V.
Wyoming, RI
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2019 Category: Service
Customer service at its finest.
The service staff are professional, knowledgeable and very kind. Called me and explain everything and the cost. Had car ready when they said. I had a loaner for the day and had a nice time visiting Newport and shopping.
Gregory S. from Hyundai of Newport responded on 06/04/2019

Hello,


Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


EB
Emil B.
Woonsocket, RI
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2019 Category: Service
Great Service!
The service team at Hyundai of Newport is always helpful and great to deal with. I have dealt with Hyundai service at 3 different dealerships over the years (I have owned 8+ new hyundai cars) and this team is proving to be the best of the bunch!
Gregory S. from Hyundai of Newport responded on 06/03/2019

Hello,


Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


RW
Rolf W.
Bristol, RI
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2019 Category: Service
Great service...delivered better than promised.
This is the first dealership that I’ve looked forward to returning to.
Gregory S. from Hyundai of Newport responded on 06/03/2019

Hello,


Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


Verified Customer
Middletown, RI
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2019 Category: Service
Personal attention
Overall a positive experience!
Gregory S. from Hyundai of Newport responded on 05/30/2019

Hello,


Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700