Hyundai of Newport

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401-619-3700
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Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

1082 Reviews

5 star
87%
4 star
7%
3 star
2%
2 star
1%
1 star
<1%

ReScore Reviews™ (27)

ReScore
Overall Rating 4.3703681/5Overall Rating 4.3703681/5Overall Rating 4.3703681/5Overall Rating 4.3703681/5rating 4.3703681
Original
Overall Rating 2.37037/5Overall Rating 2.37037/5rating 2.37037rating 2.37037rating 2.37037
97% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews

RC
Richard C.
RI
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Richard C
Great in & out Service
Recommended
Gregory S. from Hyundai of Newport responded on 09/22/2018

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700

LM
Laurence M.
Middletown, RI
2003 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018 Category: Service
A+++
Great service, no complaints!
Recommended
Gregory S. from Hyundai of Newport responded on 09/17/2018

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700

Verified Customer
Middletown, RI
2011 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Ms
Pleasant staff
In & out for service.
Recommended
Gregory S. from Hyundai of Newport responded on 09/15/2018

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700

Verified Customer
Middletown, RI
2008 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/06/2018 Category: Service
Friendly staff, efficient repairs
Will use again
Recommended
Gregory S. from Hyundai of Newport responded on 09/10/2018

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700

GS
Grosskurth S.
Newport, RI
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2018 Category: Service
Best experience buying a car!
Bill G was fantastic. Did not have a good experience getting my first car there but thanks to Bill I will continue purchasing and servicing there. I have already referred two people and love my new car. Bill took the time to go over all the options and set everything for me. Great experience!
Recommended
Gregory S. from Hyundai of Newport responded on 09/04/2018

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700

SR
Sharon R.
Portsmouth, RI
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2018 Category: Service
Great Service
I have always had great service at Hyundai of Newport. The service manager is always so very pleasant and friendly which is definitely a plus.
Recommended
Gregory S. from Hyundai of Newport responded on 09/04/2018

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700

DF
Donald F.
Tiverton, RI
2011 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Good friendly service
Friendly , professional service
Recommended
Gregory S. from Hyundai of Newport responded on 08/31/2018

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700

JW
John W.
Jamestown, RI
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Greeted immediately at time of appointment. Service needed explained and time needed. Car finished in time that was said.
Car serviced as requested. I guess only thing missed is I was still getting message to get car serviced. Not a big deal and fixed myself.
Recommended
Gregory S. from Hyundai of Newport responded on 08/31/2018

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700

JP
Jonathan P.
Newport, RI
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018 Category: Service
Excellent service department
Smooth and easy experience.
Recommended
Gregory S. from Hyundai of Newport responded on 08/30/2018

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700

MM
Marilyn M.
Newport, RI
2015 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018 Category: Service
Routine maintenance
Prompt service. Pleasant representatives.
Recommended
Gregory S. from Hyundai of Newport responded on 08/30/2018

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700

GB
Gael B.
Portsmouth, RI
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018 Category: Service
Great Friendly Service
I have been a customer of Hyundai of Newport for almost ten years. The service department is friendly and competent. The sales personnel are helpful and professional.
Recommended
Gregory S. from Hyundai of Newport responded on 08/30/2018

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700

MC
Michael C.
Middletown, RI
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Quick service
I was in and out very quickly
Recommended
Gregory S. from Hyundai of Newport responded on 08/28/2018

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700

Verified Customer
North Kingstown, RI
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2018 Category: Service
Efficient, polite and quick service
I just had an oil change but it went VERY smoothly.
Recommended
Gregory S. from Hyundai of Newport responded on 08/27/2018

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700

RF
Richard F.
Newport, RI
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
gREAT TREATEMENT
iN AND OUT AS PROMISED.
Recommended
Gregory S. from Hyundai of Newport responded on 08/23/2018

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700

Verified Customer
Bristol, RI
2017 Hyundai Santa Fe
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/20/2018 Category: Service
Work not done, after waiting one week for part to arrive
Part was ordered to match my car's VIN.
Allegedly wrong part was delivered.
Broken item was not fixed.
Now have to wait another week.
Gregory S. from Hyundai of Newport responded on 08/21/2018

Hello,

Thank you for taking the time to write about your experience.  Will you please give me a call?  I would like to go over this review with you. Thank you and Have A Great Day!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700

Verified Customer
Bristol, RI
2011 Hyundai Veracruz
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2018 Category: Service
Great service
Quick and courteous service.
Recommended
Gregory S. from Hyundai of Newport responded on 08/18/2018

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700

JV
Justina V.
Wyoming, RI
2014 Hyundai Santa Fe
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/16/2018 Category: Service
Routine
Why is s comment required? Don’t you use the answers to the questions?
Recommended
Gregory S. from Hyundai of Newport responded on 08/16/2018

Hello,

Thank you for taking the time to write about your experience. It seems as though everything went well.  Did something cause the three start review? We would like to make it right if so.  Please let me know.  Thank you and Have A Great Day!

Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700

DT
Deborah T.
Middletown, RI
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Excellent Service Department
Friendly staff and excellent service!
Recommended
Gregory S. from Hyundai of Newport responded on 08/14/2018

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700

Verified Customer
Newport, RI
2012 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Personable. Caring
I’m most pleased with my visits to Hyundai Newport. They know who I am and always address my issues no matter how small without making me feel small. Will continue to support this dealership with loyalty.
Recommended
Gregory S. from Hyundai of Newport responded on 08/11/2018

Hello,

Thank you for taking the time to write about your experience. You kind words are most appreicated. Thank you again!

Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700

Verified Customer
Westport, MA
2017 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/10/2018 Category: Service
Quick appointment scheduling
Able to make appointment the same day I phoned. That is a big plus for me. Have recommended Hyundai to Newport to several people recently.
Recommended
Gregory S. from Hyundai of Newport responded on 08/10/2018

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700