Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(1,452 Reviews)

ReScore Reviews™ (37)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
97% Would Recommend
100% Business Response
Latest Review 16 days ago

Reviews


VM
Victoria M.
Portsmouth, RI
2014 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2021 Category: Service
excellent service
Great service for your car and courteous personnel to make any visit a pleasure
GREGORY C S. from Hyundai of Newport responded on 02/11/2021

Hello,

     Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


Verified Customer
Westport, MA
2016 Hyundai Azera
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2021 Category: Service
Service experience
Staff provided excellent customer service. Totally satisfied with repair experience.
GREGORY C S. from Hyundai of Newport responded on 01/26/2021

Hello,

     Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


Verified Customer
Bristol, RI
2016 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2021 Category: Service
Newport Hyundai
Great people, easy to schedule and great work
GREGORY C S. from Hyundai of Newport responded on 01/26/2021

Hello,

     Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


Verified Customer
West Warwick, RI
2019 Hyundai Tucson
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/27/2020 Category: Service
Recall—really no parts
See comments prior
GREGORY C S. from Hyundai of Newport responded on 12/28/2020

Hello,

  Thank you for taking the time to fill out the survey. We certainly apologize and find this unacceptable as well.  I would like to discuss this situation with you.  Please give me call.  


Greg Slater
Hyundai of Newport
401-619-3700


DT
Dolores T.
Portsmouth, RI
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2020 Category: Service
the quality of service and always able to get service when requested
excellent car dealership the only care we would purchase
GREGORY C S. from Hyundai of Newport responded on 12/21/2020

Hello,

  Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


Verified Customer
Newport, RI
2020 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2020 Category: Service
Great customer service.
Commendable, reliable and honest.
GREGORY C S. from Hyundai of Newport responded on 12/14/2020

Hello,

  Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport


MA
Murphy-Mercer A.
Middletown, RI
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2020 Category: Service
Very friendly!
We had the wrong day for are appointment they fit us in because we were already there.
GREGORY C S. from Hyundai of Newport responded on 12/08/2020

Hello,

  Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


DT
Danielle T.
Middletown, RI
2013 Hyundai Elantra Coupe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2020 Category: Service
Hyundai oil change
Took about an hour which is a little long but everyone was extremely friendly
GREGORY C S. from Hyundai of Newport responded on 11/27/2020

Hello,

  Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


SD
Steven D.
Somerset, MA
2019 Hyundai Kona Electric
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2020 Category: Service
I saw Leah Ponte and she did a TERRIFIC job checking on my car's recall and getting answers to questions that I had...
see above
GREGORY C S. from Hyundai of Newport responded on 11/16/2020

Hello,

  Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


KH
Kim H.
Middletown, RI
2012 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2020 Category: Service
Great customer service
Never had any issues, always accommodating
GREGORY C S. from Hyundai of Newport responded on 11/12/2020

Hello,

  Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


VM
Victoria M.
Portsmouth, RI
2014 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2020 Category: Service
Excellent service
The Service person was thorough in her explanations, confirmed that my special request was completed, AND described the sanitizing methods. Courtesy and professionalism, what a combo!
GREGORY C S. from Hyundai of Newport responded on 11/10/2020

Hello,

  Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


Verified Customer
Tiverton, RI
2012 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2020 Category: Service
Consistently Great
Always easy to schedule, easy to drop off, on time, and ready to pick up.
GREGORY C S. from Hyundai of Newport responded on 10/23/2020

Hello,

  Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


JG
John G.
Fairhaven, MA
2015 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2020 Category: Service
Great service, friendly staff
They completed the brake job ahead of schedule and under budget. I even added a oil change while I was there. Staff very professional and courteous. I will definitely go back.
GREGORY C S. from Hyundai of Newport responded on 10/22/2020

Hello,

  Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


JW
John W.
Jamestown, RI
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2020 Category: Service
Convenient and good service
Good service
GREGORY C S. from Hyundai of Newport responded on 10/20/2020

Hello,

  Thank you for taking the time to fill out the survey. We certainly apologize for the extra time it took.  It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700


Verified Customer
Middletown, RI
2017 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2020 Category: Service
Easy and reliable
Excellent service in a timely fashion.
GREGORY C S. from Hyundai of Newport responded on 10/15/2020

Hello,

  Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700