Hyundai of Newport

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401-619-3700
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Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(1,445 Reviews)
5 star
86%
4 star
8%
3 star
2%
2 star
1%
1 star
<1%

ReScore Reviews™ (35)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
97% Would Recommend
100% Business Response
Latest Review 7 days ago

Reviews

DT
Danielle T.
Middletown, RI
2013 Hyundai Elantra Coupe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2020 Category: Service
Hyundai oil change
Took about an hour which is a little long but everyone was extremely friendly
GREGORY C S. from Hyundai of Newport responded on 11/27/2020

Hello,

  Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700

SD
Steven D.
Somerset, MA
2019 Hyundai Kona Electric
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2020 Category: Service
I saw Leah Ponte and she did a TERRIFIC job checking on my car's recall and getting answers to questions that I had...
see above
Recommended
GREGORY C S. from Hyundai of Newport responded on 11/16/2020

Hello,

  Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700

KH
Kim H.
Middletown, RI
2012 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2020 Category: Service
Great customer service
Never had any issues, always accommodating
Recommended
GREGORY C S. from Hyundai of Newport responded on 11/12/2020

Hello,

  Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700

VM
Victoria M.
Portsmouth, RI
2014 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2020 Category: Service
Excellent service
The Service person was thorough in her explanations, confirmed that my special request was completed, AND described the sanitizing methods. Courtesy and professionalism, what a combo!
Recommended
GREGORY C S. from Hyundai of Newport responded on 11/10/2020

Hello,

  Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700

Verified Customer
Tiverton, RI
2012 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2020 Category: Service
Consistently Great
Always easy to schedule, easy to drop off, on time, and ready to pick up.
Recommended
GREGORY C S. from Hyundai of Newport responded on 10/23/2020

Hello,

  Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700

JG
John G.
Fairhaven, MA
2015 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2020 Category: Service
Great service, friendly staff
They completed the brake job ahead of schedule and under budget. I even added a oil change while I was there. Staff very professional and courteous. I will definitely go back.
Recommended
GREGORY C S. from Hyundai of Newport responded on 10/22/2020

Hello,

  Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700

JW
John W.
Jamestown, RI
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2020 Category: Service
Convenient and good service
Good service
Recommended
GREGORY C S. from Hyundai of Newport responded on 10/20/2020

Hello,

  Thank you for taking the time to fill out the survey. We certainly apologize for the extra time it took.  It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700

Verified Customer
Middletown, RI
2017 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2020 Category: Service
Easy and reliable
Excellent service in a timely fashion.
Recommended
GREGORY C S. from Hyundai of Newport responded on 10/15/2020

Hello,

  Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700

AB
Alexander B.
Portsmouth, RI
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2020 Category: Service
Hyundai SantaFe Service
I always use my dealer for service as the people are caring of my time and the service is excellent
Recommended
GREGORY C S. from Hyundai of Newport responded on 09/22/2020

Hello,

  Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700

Verified Customer
Newport, RI
2007 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2020 Category: Service
Excellent service.
Easy in, easy out.
Recommended
GREGORY C S. from Hyundai of Newport responded on 09/17/2020

Hello,

  Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700

WM
William M.
Tiverton, RI
2015 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2020 Category: Service
Nick ~ Genesis owner
Great service, great people and reasonable charges.
Recommended
GREGORY C S. from Hyundai of Newport responded on 08/25/2020

Hello,

  Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700

RC
Robert C.
Wakefield, RI
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2020 Category: Service
Quality, Fast and Friendly
They are always friendly, return your car on time or before.
Recommended
GREGORY C S. from Hyundai of Newport responded on 08/20/2020

Hello,

  Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-370

EV
Elizabeth V.
Newport, RI
2012 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2020 Category: Service
The standard from Hyundai of Newport .
The standard from Hyundai of Newport has been maintained since I purchased the vehicle in 2012.
Recommended
GREGORY C S. from Hyundai of Newport responded on 08/04/2020

Hello,

  Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700

Verified Customer
Newport, RI
2014 Hyundai Sonata
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/31/2020 Category: Service
People rule
Great job as usual
Recommended
GREGORY C S. from Hyundai of Newport responded on 07/31/2020

Hello,

  Thank you for taking the time to fill out the survey. It is our pleasure to help. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700

Verified Customer
Newport, RI
2018 Hyundai Kona
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/29/2020 Category: Service
great service
They need to explain things a little better, was told oil change was free but when it came down to it you end up paying for it due to labor, oil parts etc.
Recommended
GREGORY C S. from Hyundai of Newport responded on 07/30/2020

Hello,

  Thank you for taking the time to fill out the survey.  I am sorry for the miscommunication.  I would like to speak with you about your concerns.  If you would like to, please give me a call.  We appreciate your business, thank you again!


Greg Slater
Hyundai of Newport
401-619-3700