Hyundai of Newport

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401-619-3700
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Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

1134 Reviews

5 star
86%
4 star
7%
3 star
2%
2 star
1%
1 star
1%

ReScore Reviews™ (27)

ReScore
Overall Rating 4.3703681/5Overall Rating 4.3703681/5Overall Rating 4.3703681/5Overall Rating 4.3703681/5rating 4.3703681
Original
Overall Rating 2.37037/5Overall Rating 2.37037/5rating 2.37037rating 2.37037rating 2.37037
97% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews

Verified Customer
Saunderstown, RI
2013 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/19/2019 Category: Service
Everyone is friendly
Everything was great, although I do miss the cookies and water that they use to provide the customer with after my service visits...LOL
Recommended
LW
Laurie W.
Newport, RI
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Friendly and fast Service
I brought my car in for an oil change. I had noticed that my windshield wipers weren't cleaning correctly. I added that to my service when I arrived. I was still waiting at Hyundai for only 30 minutes.
Recommended
Gregory S. from Hyundai of Newport responded on 01/18/2019

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700

Verified Customer
Port Charlotte, FL
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/17/2019 Category: Service
My #1 Service Location
Hyundai of Newport, RI is my savings grace. As soon as I arrive from FL, I take my car in for an oil change and inspection. They catch problems I have experienced that alluded other dealers. They care and assist me to get my car ready for my solo trip south even when it means time constraints prevent them from profiting from the repair. They are kind and communicate daily. I always know where I stand with repairs, even if car is left overnight. I always get a call informing me of progress and an estimate of pick up time.
Recommended
Michelle G., Service Receptionist from Hyundai of Newport responded on 01/17/2019

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Michelle Greth
Service Receptionist
401-619-3700
Verified Customer
Newport, RI
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Awesome
Great service
Recommended
Michelle G., Service Receptionist from Hyundai of Newport responded on 01/15/2019

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Michelle Greth
Service Receptionist
401-619-3700
MV
Mark V.
Tiverton, RI
2017 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Always stellar service with a smile 😎
I would give 10 stars if I could ! Always happy to be there good coffee great service always with a smile😎
Recommended
Michelle G., Service Receptionist from Hyundai of Newport responded on 01/14/2019

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Michelle Greth
Service Receptionist
401-619-3700
RR
Raghupathaiah R.
Wakefield, RI
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Service
Courteous and on time
Good service
Recommended
Michelle G., Service Receptionist from Hyundai of Newport responded on 01/10/2019

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Michelle Greth
Service Receptionist
401-619-3700
AM
Adelina M.
Bristol, RI
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019 Category: Service
Friendly cleaned my car for free that made me very happy great job thank you
Friendly cleaned my car for free that made me very happy great job thank you
Recommended
Michelle G., Service Receptionist from Hyundai of Newport responded on 01/07/2019

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Michelle Greth
Service Receptionist
401-619-3700
Verified Customer
Little Compton, RI
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2018 Category: Service
service review
excellent service department
Recommended
Michelle G., Service Receptionist from Hyundai of Newport responded on 12/31/2018

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!

Happy New Year!

Michelle Greth
Service Receptionist
401-619-3700
KC
Kathleen C.
Middletown, RI
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2018 Category: Service
Oil Change
The people are always friendly and helpful.
Recommended
Gregory S. from Hyundai of Newport responded on 12/26/2018

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700

Verified Customer
Bristol, RI
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2018 Category: Service
Always Excellent Service
It is always a pleasure to interact with JR. He is both professional and personable.
Recommended
Michelle G., Service Receptionist from Hyundai of Newport responded on 12/19/2018

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!

Michelle Greth
Service Receptionist
401-619-3700
CT
Cara T.
Middletown, RI
2015 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018 Category: Service
Dec2018
Excellent service
Recommended
Gregory S. from Hyundai of Newport responded on 12/17/2018

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700

SC
Sandra C.
Tiverton, RI
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2018 Category: Service
Thank you
Always appreciate Paul & his team's friendly & fast , yet still efficient service. I always feel like a valued customer.
Recommended
Gregory S. from Hyundai of Newport responded on 12/15/2018

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700

PG
Patricia G.
Portsmouth, RI
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
The service
The service dept are always helpful and polite, never
Had to go back with a problem that wasn't fixed properly
Recommended
Gregory S. from Hyundai of Newport responded on 12/14/2018

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700

DH
Donald H.
Middletown, RI
2010 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/10/2018 Category: Service
Close to home.
Good reliable service.
Recommended
Gregory S. from Hyundai of Newport responded on 12/10/2018

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700

AC
Anne C.
Newport, RI
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
friendliness of employees
excellent job, good recommendations
Recommended
Gregory S. from Hyundai of Newport responded on 12/08/2018

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700

KV
Kevin V.
Middletown, RI
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
December Service Visit
Very good, friendly and timely.
Recommended
Gregory S. from Hyundai of Newport responded on 12/07/2018

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700

CV
Christopher V.
Newport, RI
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Professional
Oil change done in a timely manner. What happened to the cookies and water?
Recommended
Gregory S. from Hyundai of Newport responded on 12/07/2018

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700

Verified Customer
Middletown, RI
2010 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Excellent service
I am always pleased with the considerate service I get. Excellent!!
Recommended
Gregory S. from Hyundai of Newport responded on 12/06/2018

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700

Verified Customer
Jamestown, RI
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Great experience
The service department was respectful and honest. Will be back for sure!
Recommended
Gregory S. from Hyundai of Newport responded on 12/06/2018

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700

LH
Linda H.
Westport, MA
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Key battery change
Able to get an appointment within one day of call to dealership. Job done quickly = did not have to wait very long. Good service as usual.
Recommended
Gregory S. from Hyundai of Newport responded on 12/06/2018

Hello,

Thank you for taking the time to write about your experience. We look forward to working with you again in the future. We appreciate your business, thank you again!


Greg Slater
Internet Manager
Hyundai of Newport
www.hyundaiofnewport.com
401-619-3700