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Hyundai of Newport

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,598 Reviews)
85
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
57
Total ReScores
4.6
ReScore Average
85
Net Promoter Score ®

Business Details

About

Hyundai Of Newport’s factory certified technicians are trained to keeping your Hyundai vehicle running well for the road ahead. Hyundai Of Newport’s factory certified technicians are trained to keeping your Hyundai vehicle running well for the road ahead.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(401) 619-3700

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Eastern Time (US & Canada)
1133 West Main Road Middletown, RI 02842
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,598 Reviews)

Verified Customer
Portsmouth, RI
2022 TUCSON PHEV
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/15/2023
verified customer Verified Customer
0
Category: Service
Improper charge
My Hyundai was due for the regular service interval oil change of 7,500 per the owners manual. When I called to make the appointment, the service rep confirmed this as well. However after I had dropped the vehicle off and returned to work, the called and said it actually didn’t qualify but they would recommend the oil change. Upon calling hyundai customer service, they stated this oil change should have been covered by the dealership as a part of the complimentary maintenance. When I told the service advisor, Paul, about this, he was very rude and kept saying “we only cover one per year” but couldn’t provide proof of that. So he made me pay to get my car back.
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