Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

1768 Reviews

ReScore Reviews™ (52)

ReScore
Overall Rating 4.9230785/5Overall Rating 4.9230785/5Overall Rating 4.9230785/5Overall Rating 4.9230785/5rating 4.9230785
Original
Overall Rating 2.36538/5Overall Rating 2.36538/5rating 2.36538rating 2.36538rating 2.36538
97% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews


PP
Patricia P.
Saugus, MA
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Service appointment
Mike is always curtious and friendly ! I get checked in quickly and the wait time wasn't long at all !!!
Jim C. from Hyundai Village of Danvers responded on 10/20/2018

Patricia,

Thank you for the 5 star review.


Verified Customer
Medford, MA
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Service
Great job on my first visit. Definitely will be back
Jim C. from Hyundai Village of Danvers responded on 10/19/2018

Thank you for the 5 star review.


Verified Customer
Prides Crossing, MA
2013 Hyundai Sonata Hyb
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/19/2018 Category: Service
Yes
Only acceptable this time seem to have to much going on and I had an appt.
Jim C. from Hyundai Village of Danvers responded on 10/19/2018

Thank you for taking the time to fill out the survey,
We will be in touch with you to straighten out your email.


MF
Maryann F.
Saugus, MA
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
great Service department
Mike is knowledgeable and helpful.
Jim C. from Hyundai Village of Danvers responded on 10/19/2018

Maryann,

Thank you for the 5 star review.


JD
Joseph D.
Danvers, MA
2010 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Always Good
Great service and friendly service department.
Jim C. from Hyundai Village of Danvers responded on 10/18/2018

Joseph,

Thank you for the 5 star review.


Verified Customer
Middleton, MA
2008 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2018 Category: Service
Not as good as usual
There were a couple of hiccups noted in my survey, but will not hesitate to return for service.
Jim C. from Hyundai Village of Danvers responded on 10/18/2018

Thank you for taking the time to fill out the survey,
we will do our best to give you a five star review next service visit.


Verified Customer
Salisbury, MA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Fast and convenient
I was able to schedule my appointment with ease and dropped my car off did a little bit of shopping in the area and when I returned, it was done.
Jim C. from Hyundai Village of Danvers responded on 10/18/2018

Thank you for the 5 star review.


SC
Stephen C.
Woburn, MA
2010 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Ruth clarke
Ever time I come same great service great team quick and friendly
Jim C. from Hyundai Village of Danvers responded on 10/17/2018

Ruthie,

Thank you for the 5 star review.


JC
Jason C.
Beverly, MA
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Another great visit
I showed up at the dealership without an appointment because I needed a tire reapaired or replaced. They replaced my tire quickly, took care of a oil change I was due for, and did it all very quickly.
JAMES M C. from Hyundai Village of Danvers responded on 10/16/2018

Jason,

Thank you for the 5 star rewiew.


JG
Jerry G.
Hammond, IN
2012 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/16/2018 Category: Service
always liked taking my car here, good service and quick, but this time did not fix one of the issues I had mentioned, tire light will not go out.
satisfied but still have a tire light issue
JAMES M C. from Hyundai Village of Danvers responded on 10/16/2018

Jerry, 

Thank you for taking the time to fill out the survey, we Will do our best to Give you a five star experience next service visit. Give us a call and we will set something up to recheck the tire light for you.


ED
Elaine D.
Peabody, MA
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Great service
Scheduling was easy, work was done in a timely manner. People were professional and respectful.
JAMES M C. from Hyundai Village of Danvers responded on 10/16/2018

Elaine,

Thank you for the 5 star review.


Verified Customer
Beverly, MA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Great Service
The team was very responsive, flowing up, sending appointment confirmation texts. They were honest about time tbe service could take, but beat their time estimate. Waiting area is comfortable.
JAMES M C. from Hyundai Village of Danvers responded on 10/16/2018

Suzanne,

Thank you for the 5 star review.


JF
Joan F.
Amesbury, MA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Service visit
As usual service adviser Mike Myette does an outstanding job.
JAMES M C. from Hyundai Village of Danvers responded on 10/15/2018

Joan,

Thank you for the 5 star review.


Verified Customer
Rowley, MA
2014 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
friendly and efficient
good location easy to make appointments
JAMES M C. from Hyundai Village of Danvers responded on 10/15/2018

Thank you for the 5 star review.


KB
Ken B.
Peabody, MA
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
great Service
Great service from service department
JAMES M C. from Hyundai Village of Danvers responded on 10/15/2018

Ken,

Thank you for the 5 star review.


Verified Customer
Salem, MA
2018 Hyundai Kona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
1st Oil Change
Excellent Service - as always!
JAMES M C. from Hyundai Village of Danvers responded on 10/15/2018

Thank you for the 5 star review.


LB
Laureen B.
Middleton, MA
2018 Hyundai Kona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Great Service
Service always prompt and courteous
JAMES M C. from Hyundai Village of Danvers responded on 10/15/2018

Laureen,

Thank you for the 5 star review.


JB
John B.
Danvers, MA
2017 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/15/2018 Category: Service
Service
The service
JAMES M C. from Hyundai Village of Danvers responded on 10/15/2018

John,

Thank you for taking the time to fill out the survey, we will our best to give you a five star experience next service visit.


FB
Frank B.
Beverly, MA
2011 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Quick easy and efficient
Never a problem here. Always happy, friendly staff who let you know whats going on step by step.
JAMES M C. from Hyundai Village of Danvers responded on 10/15/2018

Frank,

Thank you for the 5 star review.


BB
Barbara B.
Gloucester, MA
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
The Best
They always have time available for my busy life! They explain everything, and prices are readonable. Wait time is never too long. What more can you ask for?
Jim C. from Hyundai Village of Danvers responded on 10/12/2018

Barbara,
Thank you for the 5 star review.