Hyundai Village of Danvers


Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

1035 Reviews

ReScore Reviews™ (27)

ReScore
Overall Rating 4.8518552/5Overall Rating 4.8518552/5Overall Rating 4.8518552/5Overall Rating 4.8518552/5rating 4.8518552
Original
Overall Rating 2.25926/5Overall Rating 2.25926/5rating 2.25926rating 2.25926rating 2.25926
97% Would Recommend
100% Business Response
Latest Review 3 days ago
LOUIS P. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Service was good!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/21/2017 04:36 AM
Jim C. at Hyundai Village of Danvers responded on 10/21/2017

Louis,

Thank you for the 5 star review.

John P. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pleasant & knowledgeable. With a smile !"
Very good.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/19/2017 11:43 AM
James M C. at Hyundai Village of Danvers responded on 10/19/2017

John,

Thank you for the 5 star review.

Verified Customer on 10/19/2017
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"Will definitely go back"
Service is easily scheduled online. Service was quicker than originally quoted and prices are decent as well.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/19/2017 10:11 AM
James M C. at Hyundai Village of Danvers responded on 10/19/2017

Thank you for the five star review.

SANDRA A. on 10/19/2017
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"Big check "
I alway get great customer service when I go there. They give me options which helps me determine to have things done.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/19/2017 07:35 AM
James M C. at Hyundai Village of Danvers responded on 10/19/2017

Sandra,

Thank you for the 5 star review.

Joseph D. on 10/18/2017
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"Great Service"
I have been using Village Hyundai for servicing of my Santa Fe for the past 7 years. I find the service department to be friendly, dependable and accurate in their approach to my vehicle's issues.
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/18/2017 10:10 AM
Jim C. at Hyundai Village of Danvers responded on 10/18/2017

Joseph,

Thank you for the 5 star review.

Robert B. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Manager"
Mike is the best. Personable, knowledgeable and accommodating. Never have had a better service experience
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/18/2017 05:37 AM
Jim C. at Hyundai Village of Danvers responded on 10/18/2017

Robert,

Thank you for the 5 star review. Mike appreciates the great comments.

Verified Customer on 10/18/2017
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"great fast service"
great
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/18/2017 03:27 AM
Jim C. at Hyundai Village of Danvers responded on 10/18/2017

Thank you for the 5 star review.

Pamela D. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Santa Fe service"
Always great service.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/17/2017 05:12 PM
Jim C. at Hyundai Village of Danvers responded on 10/17/2017

Pamela,

Thank you for the 5 star review.

Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service and good communication "
Always informed about what was needed
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/17/2017 07:45 AM
Jim C. at Hyundai Village of Danvers responded on 10/17/2017

Thank you for the 5 star review.

Thomas F. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient. "
Top notch service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/17/2017 03:53 AM
Jim C. at Hyundai Village of Danvers responded on 10/17/2017

Thomas,

Thank you for the 5 star review.

Derek M. on 10/16/2017
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"Excellent"
Thanks for the quick and fast service. I was out of country trying to get my sons flat tire fixed and the service department was excellent! Thank you!!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/16/2017 04:58 PM
Jim C. at Hyundai Village of Danvers responded on 10/17/2017

Derek,

Thank you for the 5 star review.

JOHN M. on 10/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change "
First oil change. Great service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/16/2017 04:11 PM
Jim C. at Hyundai Village of Danvers responded on 10/17/2017

John,

Thank you for taking the time to fill out the survey,
we will do our best to give you a five star experience at your next service visit.

Jason C. on 10/16/2017
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"Only place I service my Hyundai "
Service was quick, easy, and competitively priced.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/16/2017 10:15 AM
Jim C. at Hyundai Village of Danvers responded on 10/16/2017

Jason,

Thank you for the 5 star review.

Francis C. ReScore Review on 10/17/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Decisive resolution "
Excellent service by the men in the service department. ..Thank you!
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 09/29/2017
Service Type: Maintenance
Review Created: 10/16/2017 06:36 AM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Poor system "
No system for communication for parts...and no answers
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 09/29/2017
Service Type: Maintenance
Review Created: 10/16/2017 06:36 AM
Jim C. at Hyundai Village of Danvers responded on 10/16/2017

Francis,

Thank you for taking our call and thank you for understanding about the part being on back order is out of our controll. we did get word that the part will be in today and once it arrives we will get your vehicle repaired asap. again thank you for understanding

Jim C. at Hyundai Village of Danvers responded on 10/17/2017

Francis,

Thank you for the rescore. I'm glad that the part arrived and we were able to get your car back to you.

ANDREA B. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Location to the highway. Easy access to service station. Friendly personal. Clean facility. Work was done within my time constraints."
This visit was oil and filter change. The work was done quickly. I wish the floor on the drivers side had a protection of paper to prevent workers foot print ended up on rug mat.
Vehicle: 2007 Hyundai Tucson
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/15/2017 02:06 PM
Jim C. at Hyundai Village of Danvers responded on 10/15/2017

Andrea,

Thank you for the 5 star review.

Verified Customer on 10/13/2017
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"5"
5
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/13/2017 12:39 PM
Jim C. at Hyundai Village of Danvers responded on 10/13/2017

Thank you for the 5 star review.

Verified Customer on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service "
And friendly, welcoming staff
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/12/2017 07:28 PM
Jim C. at Hyundai Village of Danvers responded on 10/13/2017

Thank you for the 5 star review.

David M. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
Excellent
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/12/2017 11:03 AM
Jim C. at Hyundai Village of Danvers responded on 10/12/2017

David,

Thank you for the 5 star review.

Verified Customer on 10/11/2017
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"Great Service"
I feel comfortable that I am getting the best service for my car. The prices are reasonable & are equal to other service places. But your service is better. They know my car. The service people treat you with respect & they are honest. They don't try & sell you something you don't need. I have recommended other people to your dealership. Thank you for all your help with my car.
Vehicle: 2010 Hyundai Sonata
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/11/2017 03:23 AM
Jim C. at Hyundai Village of Danvers responded on 10/11/2017

Thank you very much for the kind words and the 5 star review.

John H. on 10/10/2017
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"Hyundai Service"
Great service and a comfortable atmosphere
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/10/2017 11:43 AM
Jim C. at Hyundai Village of Danvers responded on 10/10/2017

John,

Thank you for the 5 star review.

Displaying Review 1 - 20 of 1035 in total