Hyundai Village of Danvers


Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

1174 Reviews

ReScore Reviews™ (32)

ReScore
Overall Rating 4.875/5Overall Rating 4.875/5Overall Rating 4.875/5Overall Rating 4.875/5rating 4.875
Original
Overall Rating 2.34375/5Overall Rating 2.34375/5rating 2.34375rating 2.34375rating 2.34375
97% Would Recommend
100% Business Response
Latest Review 1 day ago
Verified Customer on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Fast, polite, efficient. Communicated everything going on.
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/16/2018 11:58 AM
Jim C. at Hyundai Village of Danvers responded on 02/16/2018

Thank you for the 5 star review.

Kerri M. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick, Friendly Service"
Had a great experience for my first service appointment at Hyundai Village of Danvers. They got my car in and out of there and fixed the safety recall issue my car was having very quickly. Will be happy to bring my car back again. Mike did a great job greeting me and I appreciated the courtesy shuttle ride home from Dawson.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/16/2018 07:37 AM
Jim C. at Hyundai Village of Danvers responded on 02/16/2018

Kerri,

Thank you for the 5 star review.

J M. on 02/16/2018
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"You're willing to do what's needed."
You're always willing to listen to what's an issue, and to fix it. It's much appreciated.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/07/2018
Service Type: Repair
Review Created: 02/16/2018 07:14 AM
Jim C. at Hyundai Village of Danvers responded on 02/16/2018

J Mclean,

Thank you for the 5 star review.

Roberta M. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great group to work with"
From the sales, finance, and service. They are all very friendly helpful.
Thank you
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 02/06/2018
Service Type: Maintenance
Review Created: 02/12/2018 06:23 PM
Jim C. at Hyundai Village of Danvers responded on 02/13/2018

Roberta,

Thank you for the 5 star review.

Sheila G. on 02/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
Chris helped me and he was very knowledgeable. I needed a mirror replaced he got me a price and called me when it arrived.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/31/2018
Service Type: Maintenance
Review Created: 02/06/2018 06:30 PM
Jim C. at Hyundai Village of Danvers responded on 02/07/2018

Sheila,

Thank you for the 5 star review.

Edward T. on 02/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Great timely service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/31/2018
Service Type: Repair
Review Created: 02/06/2018 04:57 AM
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JAMES M C. at Hyundai Village of Danvers responded on 02/06/2018

Edward,

Thank you for the 5 star review.

Robert L. on 02/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great customer service"
have been bringing my cars in for service for six years never a complaint
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 01/31/2018
Service Type: Repair
Review Created: 02/05/2018 11:17 AM
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JAMES M C. at Hyundai Village of Danvers responded on 02/05/2018

Robert,

Thank you for the 5 star review.

Verified Customer on 02/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
Wicked pissa service.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/30/2018
Service Type: Maintenance
Review Created: 02/03/2018 05:35 AM
Jim C. at Hyundai Village of Danvers responded on 02/03/2018

Thank you for the 5 star review.

Stephen V. on 02/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Review of hyundai, danvers."
Michael and kenny are true professinal at hyundai, danvers.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/30/2018
Service Type: Repair
Review Created: 02/03/2018 04:10 AM
Jim C. at Hyundai Village of Danvers responded on 02/03/2018

Stephen,

Thank you for the 5 star review.

Stephen C. on 02/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The staff"
The service staff especially mike are top notch mike greeted me immediately and took all my information. I was in and out in a jiffy.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 01/26/2018
Service Type: Maintenance
Review Created: 02/03/2018 03:11 AM
Jim C. at Hyundai Village of Danvers responded on 02/03/2018

Stephen,

Thank you for the 5 star review.

Karen C. on 02/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maintenance and 2 recalls"
Great customer service.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 01/25/2018
Service Type: Repair
Review Created: 02/02/2018 07:53 PM
Jim C. at Hyundai Village of Danvers responded on 02/03/2018

Karen,

Thank you for the 5 star review.

Rosemary S. on 01/31/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people. Always a smile, pleasant, and helpful."
Great service, pleasant atmosphere as usual.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/25/2018
Service Type: Maintenance
Review Created: 01/31/2018 02:49 PM
Jim C. at Hyundai Village of Danvers responded on 01/31/2018

Rosemary,

Thank you for the 5 star review.

Angela F. on 01/30/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
The service and customer service staff are great they are quick, efficient, and professional.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/27/2018
Service Type: Maintenance
Review Created: 01/30/2018 02:19 PM
Jim C. at Hyundai Village of Danvers responded on 01/31/2018

Angela,

Thank you for the 5 star review.

Verified Customer on 01/30/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional "
Professional
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 01/25/2018
Service Type: Repair
Review Created: 01/30/2018 12:25 PM
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JAMES M C. at Hyundai Village of Danvers responded on 01/30/2018

Thank you for the 5 star review.

John H. on 01/30/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick Easy Friendly"
Excellen Service and Professional
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/27/2018
Service Type: Repair
Review Created: 01/30/2018 11:33 AM
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JAMES M C. at Hyundai Village of Danvers responded on 01/30/2018

John,

Thank you for the 5 star review.

Verified Customer on 01/29/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Xx"
Xx
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/24/2018
Service Type: Maintenance
Review Created: 01/29/2018 03:11 PM
Jim C. at Hyundai Village of Danvers responded on 01/29/2018

Thank you for the 5 star review.

Claudia L. on 01/28/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Regular maintenance "
Mike Myette, the service manager, as usual, was upbeat, helpful, knowledgeable, and most importantly made me feel as I was the only customer.
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 01/22/2018
Service Type: Maintenance
Review Created: 01/28/2018 04:23 PM
Jim C. at Hyundai Village of Danvers responded on 01/29/2018

Claudia,

Thank you for the 5 star review.

Heather H. on 01/26/2018
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Location...close to my home"
Sales staff was great, service was good, the general manager is a disaster!
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 01/20/2018
Service Type: Maintenance
Review Created: 01/26/2018 05:59 PM
Jim C. at Hyundai Village of Danvers responded on 01/27/2018

Heather,

Thank you for taking the time to fill out the survey, we will do our best to give you a five star experience next service visit.

Verified Customer on 01/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
service was professional
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/20/2018
Service Type: Maintenance
Review Created: 01/24/2018 05:07 AM
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JAMES M C. at Hyundai Village of Danvers responded on 01/24/2018

Thank you for the 5 star review.

Verified Customer on 01/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Seatbelt recall and oil change went quickly."
Everybody very professional. Wait is reasonable.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/18/2018
Service Type: Repair
Review Created: 01/23/2018 03:27 PM
Jim C. at Hyundai Village of Danvers responded on 01/23/2018

Thank you for the 5 star review.

Displaying Review 1 - 20 of 1174 in total