Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

1476 Reviews

ReScore Reviews™ (41)

ReScore
Overall Rating 4.9024383/5Overall Rating 4.9024383/5Overall Rating 4.9024383/5Overall Rating 4.9024383/5rating 4.9024383
Original
Overall Rating 2.35/5Overall Rating 2.35/5rating 2.35rating 2.35rating 2.35
97% Would Recommend
100% Business Response
Latest Review about 15 hours ago

Reviews


DD
Daniel D.
Salem, MA
2005 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Great service
I have been going here for years. Never disappointed. Always friendly and professional.
Jim C. from Hyundai Village of Danvers responded on 06/18/2018

Daniel,

Thank you for the 5 star review.


Anonymous avatar
Verified Customer
Lowell, MA
2015 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018 Category: Service
Great service
Great service done fast ! Oil change was done on my lunch break. The servicemen made sure to get me back to work on time.
Jim C. from Hyundai Village of Danvers responded on 06/18/2018

Thank you for the 5 star review.


KM
Kristen M.
Reading, MA
2015 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018 Category: Service
Great place
The service staff are always friendly and explain everything they need to do to the car
Jim C. from Hyundai Village of Danvers responded on 06/18/2018

Kristen,

Thank you for the 5 star review.


TM
Toni M.
Peabody, MA
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Very Accommodating
The Service Department was very accommodating when scheduling my service. It was easy to drop off and pick up.
Jim C. from Hyundai Village of Danvers responded on 06/16/2018

Toni,

Thank you for the 5 star review.


AM
Anna M.
Rockport, MA
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Quality service
Timely quality care/service
Jim C. from Hyundai Village of Danvers responded on 06/15/2018

Anna,

Thank you for the 5 star review.


CA
Cynthia A.
Gloucester, MA
2012 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
recent service
The service staff
Jim C. from Hyundai Village of Danvers responded on 06/15/2018

Cynthia,

Thank you for the 5 star review.


Anonymous avatar
Verified Customer
Danvers, MA
2014 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Outstanding experience!
Amazing people Mike and Ken! World class customer service!
Jim C. from Hyundai Village of Danvers responded on 06/15/2018

Thank you for the 5 star review.


DD
Deborah D.
Gloucester, MA
2013 Hyundai Elantra Gt
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Fine
Good attention to detail.
Jim C. from Hyundai Village of Danvers responded on 06/14/2018

Deborah,

Thank you for the 5 star review.


NT
Norma T.
Chelsea, MA
2018 Hyundai Santa Fe S
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2018 Category: Service
Service
Service time is not an issue.
Jim C. from Hyundai Village of Danvers responded on 06/14/2018

Norma,

Thank you for taking the time to fill out the survey, we will do our best to give you a five sttar experience next service visit.


EC
Ester C.
Marblehead, MA
2017 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Great folks / lousy cars...
Won’t get involved with another Hyundai but the folks over at Hyundai Village are ALL very friendly and helpful.
Jim C. from Hyundai Village of Danvers responded on 06/14/2018

Ester,

Thank you for the 5 star review.


JA
Joel A.
Peabody, MA
2013 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
mike and ken do a very good job answering all concerns.
excellent service and customer friendly .
Jim C. from Hyundai Village of Danvers responded on 06/13/2018

Joel,

Thank you for the 5 star review.


DC
Dianne C.
Peabody, MA
2016 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
fast friendly service
fair price
Jim C. from Hyundai Village of Danvers responded on 06/13/2018

Dianne,

Thank you for the 5 star review.


CL
Claudia L.
Middleton, MA
2017 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Santa Fe oil change
I absolutely love Hyundai Village of Danvers. Great and helpful staff (Mike Myette, Brandon the tech guy), stress free environment, friendly atmosphere.

Keep up a great work.

Srdjan
Jim C. from Hyundai Village of Danvers responded on 06/13/2018

Claudia,

Thank you for the 5 star review.


RE
Richard E.
Nahant, MA
2007 Hyundai Azera
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Rick E
Professional and personable. Comfortable and clean waiting area.
Jim C. from Hyundai Village of Danvers responded on 06/12/2018

Richard,

Thank you for the 5 star review,


PB
Paul B.
Georgetown, MA
2014 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Excellent Service
Brought car in for a recall and oil change. Both done and in and out door in less than 60 minutes. Had a free cup of coffee while I waited
Jim C. from Hyundai Village of Danvers responded on 06/12/2018

Paul,

Thank you for the 5 star review.


Anonymous avatar
Verified Customer
Saugus, MA
2014 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Mike's follow-up
Mike called to apologize for the experience I had with my oil change. He also took time to go over other concerns I have with the car and made recommendations for when I bring my car back. I appreciate the follow through to make it right.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/12/2018 Category: Service
Oil Change
Oil change took 1.5 hours to complete when I had an 8:15AM appointment. Service manager is friendly and work is done correctly, but the ball was dropped on follow-up / check out
Jim C. from Hyundai Village of Danvers responded on 06/12/2018

Thank you for taking Mike's call. Sorry for the long wait and we look forward to seeing you when we return to check for the oil leak. 


Anonymous avatar
Verified Customer
Danvers, MA
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Hyundai service
Great service, quick in/out
Jim C. from Hyundai Village of Danvers responded on 06/11/2018

Thank you for the 5 star review.


SS
Susan S.
Saugus, MA
2014 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Friendly, accomodating
very good
Jim C. from Hyundai Village of Danvers responded on 06/11/2018

Susan,

Thank you for the 5 star review.


Anonymous avatar
Verified Customer
Beverly, MA
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Outstanding customer service.
I am always impressed with the outstanding customer service in the service department.
Jim C. from Hyundai Village of Danvers responded on 06/11/2018

Thank you for the 5 star review.


DK
Diane K.
Beverly, MA
2018 Hyundai Elantra Gt
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Everyone here does a great job. Mike is so helpful and pleasant. Always a pleasure to deal with.
Great service with a smile!
Jim C. from Hyundai Village of Danvers responded on 06/10/2018

Diane,

Thank you for the 5 star review.