100% Would Recommend
Latest Review 1 day ago
Gary K. on 04/18/2018
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Spoke with Jane. She said she's been to this facility for many years and has faith in their work. The staff is good, honest people and she's very pleased.
Vehicle: Subaru Baja
Category: Service
Service Date: 04/16/2018
Review Created: 04/18/2018
This review was collected via phone interview by Customer Research Inc.
Tony P. on 04/16/2018
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Tony said the employees were personable. They took care of his vehicle's needs.
Vehicle: Subaru Forester
Category: Service
Service Date: 04/13/2018
Review Created: 04/16/2018
This review was collected via phone interview by Customer Research Inc.
Clayton D. on 04/11/2018
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Clayton said the staff were fantastic, that they have been wonderful to him. He said they fix what is asked of them, and tell him if there are other issues that need to be addressed. He said the staff are informative, that they explain things in a way that everyone can understand, and he recommends their services whenever he is able.
Vehicle: INFINITI JX35
Category: Service
Service Date: 03/19/2018
Review Created: 04/11/2018
This review was collected via phone interview by Customer Research Inc.
David M. on 04/10/2018
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"Great service"
Great service as always
Vehicle: Honda Odyssey
Service Date: 04/10/2018
Review Created: 04/10/2018 07:50 PM
Steve Y. on 04/10/2018
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Steve said the business always has great service.
Vehicle: Nissan Altima
Category: Service
Service Date: 04/09/2018
Review Created: 04/10/2018
This review was collected via phone interview by Customer Research Inc.
Ryan A. on 04/07/2018
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Ryan said the business does a good job.
Vehicle: Toyota Avalon
Category: Service
Service Date: 03/22/2018
Review Created: 04/07/2018
This review was collected via phone interview by Customer Research Inc.
Greg P. on 04/06/2018
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Greg said he was satisfied with what the staff did.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 03/23/2018
Review Created: 04/06/2018
This review was collected via phone interview by Customer Research Inc.
Jason K. on 04/05/2018
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Jason said they did a good job put when they replaced the fuel line the gas tank was at the wrong angle so it took longer to pump gas.
Vehicle: Toyota Corolla
Category: Service
Service Date: 03/06/2018
Review Created: 04/05/2018
This review was collected via phone interview by Customer Research Inc.
Simon A. on 04/04/2018
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"Awesome customer service and honesty."
Gregg has an awesome team. I have been going to them for many years. They are honest and up front about the repairs that need to be done. I had tried a few places in Cuyahoga Falls prior to going to Import Auto Care and was disappointed every time. Gregg You Guys Rock!!
Vehicle: Toyota Sienna
Service Date: 04/02/2018
Review Created: 04/04/2018 06:34 AM
Travis O. on 04/04/2018
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Travis said the employees treated him well, but the vehicle's issue is still present.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 03/27/2018
Review Created: 04/04/2018
This review was collected via phone interview by Customer Research Inc.
Lisa S. on 04/04/2018
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Lisa said they did a good job.
Vehicle: Toyota RAV4
Category: Service
Service Date: 03/28/2018
Review Created: 04/04/2018
This review was collected via phone interview by Customer Research Inc.
Gail C. on 04/02/2018
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"NEW TIRES"
As usual, Greg and Nora were great! Took my car in for new tires and they were finished right on time.
thank you!
Vehicle: Hyundai Sonata
Service Date: 03/30/2018
Review Created: 04/02/2018 10:17 AM
Pete S. on 04/02/2018
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Pete said the service was great. The work was done as expected. It was finished on time.
Vehicle: Lexus SC 430
Category: Service
Service Date: 03/14/2018
Review Created: 04/02/2018
This review was collected via phone interview by Customer Research Inc.
Mike H. on 03/20/2018
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"Great Service"
Unusual problem was fixed due to the persistence of Greg. Did not give up and got us back on the road in four hours
Vehicle: Honda Ridgeline
Service Date: 03/19/2018
Review Created: 03/20/2018 07:46 PM
Amelia S. on 03/17/2018
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Amelia said the staff provided timely service. They got her vehicle running well for a fair price.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 03/15/2018
Review Created: 03/17/2018
This review was collected via phone interview by Customer Research Inc.
Erika L. on 03/16/2018
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"More than 5 stars in my opinion! "
Honest, trustworthy and kind people here!
Vehicle: Kia Soul
Service Date: 03/14/2018
Review Created: 03/16/2018 06:17 AM
Annette P. on 03/15/2018
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Annette said the business was very accommodating and everything was fine.
Vehicle: Toyota Camry
Category: Service
Service Date: 03/01/2018
Review Created: 03/15/2018
This review was collected via phone interview by Customer Research Inc.
Diane N. on 03/13/2018
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"Great trustworthy place! Highly recommend! "
We have been bringing all of our cars here for many years and have always been happy. I appreciate that the Falls Library is a 5 minutes walk away as it is a convenient place to go to while my car is being worked on. I trust Import Auto to only do what is needed at a reasonable price and have never been disappointed. PS Nora is a great receptionist !
Vehicle: Toyota Corolla
Service Date: 03/09/2018
Review Created: 03/13/2018 03:12 AM
Robert F. on 03/11/2018
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"timing belt"
Provide maintenance required to replace timing belt, plugs and other to ensure car is safe and usable for many more miles.
Very satisfied
Vehicle: Subaru Outback
Service Date: 02/28/2018
Review Created: 03/11/2018 07:46 PM
Alex J. on 03/11/2018
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"1999 Civic Honda"
Very helpful and honest
Vehicle: Honda Civic
Service Date: 02/28/2018
Review Created: 03/11/2018 07:37 AM
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