Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

336 Reviews

100% Would Recommend
Latest Review 2 days ago

Reviews


DG
David G.
Cuyahoga Falls, OH
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2018
another example of honest good service
Once again I learned the many reasons why so many other costumers are so pleased with the personnel employed by this small company. On August 17 2018 I early in the morning I asked for help in getting a new front tire to replace an older tire that had become flat dramatically so with the side walls of the tire collapsing that very morning. Nora greeted me at the desk politely as she alway does. Daniel once again came out to speak with me and looked at the tire flat tire and recognized the problem instantly. He checked the records for my past purchases of tires there and ordered a Cooper replacement and suggested that I return in about one hour to see if the order for the new tire went through and when it would have arrive later to be placed in the trunk as a new spare. He took possession of the flat damaged tire and put it aside and estimated that it might take a half day before the new tire will have arrived. It did not arrive until early the next morning when I arrived to see what progress was being made in getting the new tire. He assured that I could drive safely in the city and wait for the arrival of the new tire. A full sized spare tire was on the car. Daniel gave me a discount for being a loyal customer and recommended that the two back lights be replaced because they had burned out. He estimated the total cost for everything that included balancing and the back lights. Nora who works at the desk inside helped me choose the materials and completed the paper work as she guided me through the process of making the repair and placement take as little time as it actually did. Daniel was most kind and polite and gentle in talking with me. Service was good with these honest people who treat me with politeness and gentleness. Daniel and Nora know how to speak with customers. I recommend that you take your car there for service. Price was affordable and fair.

ZC
Zach C.
Akron, OH
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Zach said he has been bringing his vehicles to this business for twenty years. The service is always good.
This review was collected via phone interview by Customer Research Inc.

MA
Mikelann A.
Mogadore, OH
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Mikelann said the owner was fair and provided good prices. She stated she trusted what he said needed to be done to her vehicle.
This review was collected via phone interview by Customer Research Inc.

SD
Shannon D.
Barberton, OH
Subaru Outback
Verified
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08/10/2018
Reliable expert auto care
Greggae and his team make sure they have upto date knowledge of import vehicle maintenance. Their work is correct and reasonably priced.

JM
John M.
Stow, OH
Subaru XV Crosstrek
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
John said it was a quick turnaround, the staff is friendly and tell him what is wrong with his vehicle correctly.
This review was collected via phone interview by Customer Research Inc.

SD
Sandra D.
Cuyahoga Falls, OH
Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Sandra said she is satisfied with the service she receives, and the prices are reasonable.
This review was collected via phone interview by Customer Research Inc.

MS
Michael S.
Akron, OH
Lexus RX 400h
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Michael said they were very responsive and helpful. They got everything done in a favorable time span and he was delighted with their service.
This review was collected via phone interview by Customer Research Inc.

PB
Paul B.
Cuyahoga Falls, OH
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Paul said he is a 15 year customer and is happy with the service.
This review was collected via phone interview by Customer Research Inc.

AB
Alex B.
Ohio
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Alex said he had quick service and the staff did well.
This review was collected via phone interview by Customer Research Inc.

NB
Nick B.
Ohio
Honda Civic Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Nick said they are affordable , knowledgeable and they do great work. The receptionist and Dan are very helpful.
This review was collected via phone interview by Customer Research Inc.

AH
Alex H.
Cuyahoga Falls, OH
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Alex said, this business is thorough and always does a good job.
This review was collected via phone interview by Customer Research Inc.

AS
Adam S.
Ohio
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Adam said the business has always been really good and Greg has been really helpful.
This review was collected via phone interview by Customer Research Inc.

RF
Ryan F.
Cuyahoga Falls, OH
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Ryan said the owner and operator of the business is really nice. They don't overcharge and they fix problems that he was not aware of, without charge.
This review was collected via phone interview by Customer Research Inc.

RF
Robert F.
Massillon, OH
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018
Excellent Service
Fast,courteous service. Place you can trust and get great service.

JK
Joe K.
Wadsworth, OH
Toyota Camry Solara
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Joe said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

LM
Lillian M.
Stow, OH
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Lillian said she loved the employees. They were wonderful and knew what they were doing. She didn't have to worry when she dropped off her vehicle.
This review was collected via phone interview by Customer Research Inc.

VP
Valarie P.
Stow, OH
Subaru Legacy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Valarie said the staff have always given her good service
This review was collected via phone interview by Customer Research Inc.

RF
Robert F.
Massillon, OH
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018
Excellent Service
Great service and trust, most important factors in finding a good mechanic(s) !!

NK
Nate K.
Medina, OH
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Nate said he had a good experience.
This review was collected via phone interview by Customer Research Inc.

MW
Michael W.
Uniontown, OH
Lexus LS 400
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/02/2018 Category: Service
Michael said he has been a customer for a long time. Greg always does high standard work and that is why he continues to go there.
This review was collected via phone interview by Customer Research Inc.

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