ReScore Reviews™ (1)
Plano, TX 75075
Nothing verbal, or you're subject to a whole lot of extra expense.
I used to take all five of my cars there until I got screwed in January of this year when I was quoted $1300.00 to replace a timing chain on my sons truck. I approved the repair, then they dug around to find additional issues they missed, and it went to $1700.00, then on to $2300 after they said only $1300.00. The motor never was fixed correctly and finally failed a few months later as a result. This company doesn't keep to its word on what they quote, and when they get over their heads, they find ways to make you pay for their poor up front diagnostics. You can get screwed just as easily at a dealer but at least you'll have a much better chance of a trained technician working on your vehicle that actually knows what they're doing.
Integrity may come in cheap, and its for a reason...
My advice - steer clear of these folks, you'll be glad you did.
I came for noises accelerating and turning. First I get a you need rack and pinion, a high pressure hose, tie rods and a power steering pump. The prices fluctuated as they did manage to get me a new rack and pinion for the same price as rebuilt one. Then they would need to realign the truck and flush the power steering system. During the 3 times they had to pull my pump and replace it the tensioner broke. Then the brand new one broke...in the same place. They expected me to pay for the part they broke. Mine was old, yet the new one broke identically. They broke it but felt I should pay for the part and they would cover the labor charge. They had to clean my old pump and put it back on as the rebuilds did not work. They tell me Kia said it had to be a factory part at 950 bucks for the part. As I checked out they did offer me a free oil change. I am sorry to say I am not as supportive of this facility as I have been prior to this. I feel my being female played a role in how I was talked to about my car.
Thanks for your input, I hope after calling and discussing this with you, that you are now satisfied. Thanks again and we look forward seeing you at your next service.
I could not recommend they more highly for any of your automotive needs.
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