Integrity 1st Automotive


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

78 Reviews

97% Would Recommend
Latest Review 7 days ago
Syed A. on 11/16/2017
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"Very courteous and great customer service"
I came in for a vehicle state inspection and was in and out within 20 minutes, just as I was told by the manager. I would highly recommend this shop.
Vehicle: INFINITI QX60
Service Date: 11/15/2017
Review Created: 11/16/2017 06:00 AM
Vikesh C. on 11/14/2017
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Vikesh said the facility was able to find out the issue and they got it fixed.
Vehicle: Nissan Sentra
Category: Service
Service Date: 11/09/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
stacey s. on 11/11/2017
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"Inspection"
Very helpful and good advice about future repair.
Vehicle: Nissan Xterra
Service Date: 11/11/2017
Review Created: 11/11/2017 08:07 PM
Syed W. on 11/11/2017
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Syed said the employee that helped him was nice and did a good job on his vehicle.
Vehicle: Honda Odyssey
Category: Service
Service Date: 11/06/2017
Review Created: 11/11/2017
This review was collected via phone interview by Customer Research Inc.
Jason P. on 11/11/2017
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Jason said he had a problem with his vehicle and took it to several different places. Most of them gave him misinformation and wanted to charge him a fortune, but this business correctly diagnosed the problem and fixed it cheaply. The manager was awesome and the mechanic did a great job.
Vehicle: Mazda Mazda3
Category: Service
Service Date: 10/10/2017
Review Created: 11/11/2017
This review was collected via phone interview by Customer Research Inc.
Joe P. on 11/08/2017
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Joe said he has had no problems with his vehicle since taking it to this business.
Vehicle: Toyota RAV4
Category: Service
Service Date: 10/14/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
Fahad K. on 11/08/2017
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Fahad said he read great reviews from friends about this business. They are up front and they provide great overall service.
Vehicle: Ford Explorer
Category: Service
Service Date: 11/04/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
Hong V. on 11/04/2017
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"Car Inspection "
Fast & Friendly
Vehicle: Ford Fusion
Service Date: 11/03/2017
Review Created: 11/04/2017 08:32 AM
Katy A. on 11/02/2017
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"Honest and Quick"
Kevin let me know pretty quickly why the service light was on in our corporate car, and fixed all issues within about an hour and a half. I'll definitely be coming back!
Vehicle: Toyota Sienna
Service Date: 11/01/2017
Review Created: 11/02/2017 08:40 AM
MIKE L. on 11/02/2017
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"Knowledgeable and Quick"
I have been to Integrity 1st a few times and have always appreciated their friendliness and their knowledge of the repair. Thanks!
Vehicle: Chevrolet Suburban
Service Date: 11/01/2017
Review Created: 11/02/2017 06:53 AM
Brooke L. on 10/31/2017
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Brooke said the business was clean. The staff was fast and efficient. They didn't try to sell her stuff she didn't need.
Vehicle: Honda Odyssey
Category: Service
Service Date: 10/30/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Julia W. on 10/28/2017
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"Three cars inspected this week!"
All good - clean - sharp shop
No more reviews though....
Vehicle: Lexus ES 300 Luxury Sport Sdn
Service Date: 10/25/2017
Review Created: 10/28/2017 11:17 AM
Julia W. on 10/28/2017
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"Kevin is a strong mgr- good man"
Nice place to wait for your car. Will have a timing belt replaced Nov 7ish
Vehicle: Porsche 911 Carrera
Service Date: 10/27/2017
Review Created: 10/28/2017 10:53 AM
James P. on 10/27/2017
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"First Visit"
First impressions are important and I must say mine was a good one here. Very friendly, good customer service and competitive pricing make this place worth a look. Great service on my car and I will definitely return.
Vehicle: Ford Edge
Service Date: 10/26/2017
Review Created: 10/27/2017 10:43 AM
peter k. on 10/27/2017
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"Lives up to its name"
courteous and prompt service. Will definitely have my cars serviced at Integrity 1st Automotive.
Vehicle: Lexus RX 350
Service Date: 10/26/2017
Review Created: 10/27/2017 05:46 AM
Jeff H. on 10/26/2017
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"Kevin is the BEST"
went in to get my rig inspected and Kevin tool care of it in a very timely and professional manner...
Vehicle: Scion xB
Service Date: 10/25/2017
Review Created: 10/26/2017 05:24 AM
Marleny R. on 10/26/2017
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Marleny said she was happy with the service she received. The staff treated her right and she liked the job they did.
Vehicle: Nissan Sentra
Category: Service
Service Date: 10/24/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Mike M. on 10/16/2017
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Mike said this business did a good job.
Vehicle: Honda CR-V
Category: Service
Service Date: 10/09/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
DON L. on 10/14/2017
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"Very satisfied "
I was impressed w the facilities and fast service at your location in Plano .Your location was clean and very comfortable also thx for providing free drinks , chops and WiFi .
Vehicle: Nissan Rogue
Service Date: 10/13/2017
Review Created: 10/14/2017 05:19 AM
ERIC S. on 10/13/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Dissatisfied "
While I appreciated Kevin’s phone call about the oil change, the only real customer service solution, in my eyes, was to take care of the customer and honor the $49.99 price on the oil change. The price of the filter should be absorbed by the shop when the 49.99 price is advertised. It’s a shame to lose a good customer over $20, but that’s your choice.
Vehicle: smart fortwo
Service Date: 10/12/2017
Review Created: 10/13/2017 03:22 AM
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