Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

153 Reviews

96% Would Recommend
Latest Review 6 days ago

Reviews


CB
Conrad B.
Plano, TX
Honda CR-V
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05/17/2018
Car Inspection
My Honda CRV had a state inspection. This was my first visit to Integrity 1st Automotive. I was impressed with their service. I only wanted a short time before the work was done.

ET
Earlyne T.
Garland, TX
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Earlyne said the service was fast and the prices were affordable.
This review was collected via phone interview by Customer Research Inc.

MH
Martin H.
Plano, TX
Mercedes-Benz SL-Class
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05/01/2018 Category: Service
Martin said the business accommodated him without an appointment and had him out fast.
This review was collected via phone interview by Customer Research Inc.

JW
Joe W.
Chatfield, TX
Lexus ES 330
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018 Category: Service
Joe said the employees were good and got their work done in an efficient amount of time.
This review was collected via phone interview by Customer Research Inc.

SF
Susan F.
Plano, TX
Chevrolet HHR
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04/24/2018
They are welcoming and great service
My PT cruiser was overheating and no one could find the problem. Went to integrity and talk to Robert about the problem and they were able to find the Cause of the overheating when no one else could,
They did a great job! Now I take all my cars there.

Anonymous avatar
Verified Customer
Plano, TX
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018
Transparent and reliable service
Great experience, highly recommend.

GW
GLENNON W.
Plano, TX
Jeep Liberty
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04/20/2018
Good visit
Very helpful

EG
Ed G.
Plano, TX
Kia Forte
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018
Timeliness, accuracy of service, and price.
Fast service and explanations on what needs to be done in the near future.

LD
Leland D.
Plano, TX
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018
clean and comfortable place to wait while having your vehicle serviced.
clean and comfortable place to wait while having your vehicle serviced.

CR
Charles R.
Plano, TX
Jeep Commander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Charles said they were very professional. They got the job done in a reasonable amount of time .
This review was collected via phone interview by Customer Research Inc.

JC
Josh C.
Plano, TX
Jeep Liberty
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04/15/2018
Fantastic!
Fantastic results and service, will bring my business here any day any time!!

BW
Bill W.
Plano, TX
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2018
NICE PEOPLE
NICE PEOPLE. DONE FAST!!!

LK
LAURIE K.
Plano, TX
Honda Pilot
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04/13/2018
New tires!
Pulled in with a large piece of metal sticking out of tire- they got my tire off, spare on, & ordered 2 new tires for me at a great price! Later that week I dropped off my car & it was ready when they said it would be ready & cost exactly what they said it would cost! So helpful with NO surprises!

YR
Yogi R.
Plano, TX
Honda Odyssey
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04/12/2018
Quick and good service
They were able to do an oil change pretty fast, and applied a coupon that I wasn't able to pull up on my phone.

DB
Diane B.
Allen, TX
Ford Expedition
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04/11/2018
Spring is here
I like the fact it’s where I work. Very polite and helpful

SL
SANTOS L.
Plano, TX
Chrysler Town & Country
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04/11/2018
Great Customer Service
They know how to treat a customer right. I needed a couple of gaskets replaced. The price was very reasonable.

EC
Edward C.
Plano, TX
Ford Expedition EL
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04/07/2018
Great customer service
Robert was the best. Great customer service and very helpful. Facility is very welcoming and a great place to wait for repairs.
Very happy we found this place. We will be back and will tell all of our friends.

MS
Muddasar S.
Plano, TX
Honda Accord Cpe
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04/06/2018 Category: Service
Muddasar said the staff did a very good job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

AP
Aaron P.
Plano, TX
Chevrolet Silverado 1500
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04/04/2018 Category: Service
Aaron said the business had good customer service and they were very professional.
This review was collected via phone interview by Customer Research Inc.

HP
Horst P.
Plano, TX
Volkswagen Tiguan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2018 Category: Service
Horst said he recommends the business.
This review was collected via phone interview by Customer Research Inc.