Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

182 Reviews

96% Would Recommend
Latest Review 3 days ago

Reviews


LL
Less L.
Plano, TX
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018
Great pricing, great expertise adn fast service
I received a great deal on two tires (better than the tire stores), had them expertly rated for my car and installed very quickly.

You can't beat that!

CM
Charity M.
Grand Prairie, TX
Mercedes-Benz GLK-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018
Service in a Mercedes benz
Reasonable prices and very good atmosphere. Staff very professional

ML
Madeson L.
Mc Kinney, TX
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Madeson said she liked the fact that the staff explained everything in detail and gave a price breakdown.
This review was collected via phone interview by Customer Research Inc.

SP
Sally P.
Plano, TX
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018
Easy
Quick and easy oil change, pleasant, friendly staff.

GW
Gavin W.
Plano, TX
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Gavin said he had no problems. The price was fair and the work was efficient.
This review was collected via phone interview by Customer Research Inc.

DD
Dan D.
Plano, TX
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018
Friendly, Fair, Fast
Robert was very friendly from the moment we dropped the vehicle off. In comparing the prices to other shops it was less expensive. The project was done earlier than we were told. The work was done right in the vehicle works perfectly now

LS
Louis S.
Plano, TX
Chevrolet Lumina
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018
The people here.......
when I call to get my vehicle service, the response is bring it on in...
when I get there they ask the usual questions, then something like just kidding . You need the inspection, or
what ever one might be in for.
It's always been fun and quick service..
I for one am extremely happy to have them there.

SW
Shon W.
Plano, TX
Mercedes-Benz GL-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018
Thanks
I really appreciate you guys and my experience has always been great!

DS
Drew S.
Plano, TX
INFINITI Q50
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Drew said they were timely and they were able to take him in even though they were pretty busy.
This review was collected via phone interview by Customer Research Inc.

JS
Joseph S.
Plano, TX
Toyota Prius
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/25/2018
Rip off for their mistake
went for state inspection, since I have coupon for oil change for $49 , agreed to do both , bill came $178.14, saying the oil cap was not good when they unscrew it broke , total 178.14 good rip off

LK
LAURIE K.
Plano, TX
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018
Great service!
I’ve taken my car in, plus my work vehicles- these guys provide great service!

KK
Kent K.
Plano, TX
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Kent said the employees provided personable service. They provided transportation. They did the work that needed to be done and they told him about other things needing done. Things worked out well.
This review was collected via phone interview by Customer Research Inc.

KS
Kathleen S.
Plano, TX
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018
GRRRREAT
Great Service. I'll be back.

DG
Damian G.
Plano, TX
Chevrolet Cavalier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Damien said he went in and at first, he did not see anyone. He was going to leave. The owner of this business stopped him and made sure he was taken care of. He stopped in another location closer to him to compare prices. Their prices were the same, however, this business had refreshments for his kids. That made all the difference. The staff had really good customer service.
This review was collected via phone interview by Customer Research Inc.

SC
Scott C.
Plano, TX
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018
Airconditioning service
I have had a number of service items fixed by Integrity. Excellent immediate diagnosis, lowest cost repair estimates & always car back same day if in by 2pm. My air was warm. They found it 1 lb low on Freon. Charged it & maximum cold now. Cost was affordable & got my car back in 90 minutes. That included a State Inspection as well. Honest, reliable car repairs lower than the competition. Scott C.

JL
Jeff L.
Plano, TX
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018
Quick service and friendly staff.
Needed rear door handle replaced on my Chevy express van , stopped in and asked if they can install a used handle assembly and was told yes. Other shops would not do because they would have to buy a new one for them to install , not the case here, they looked up labor cost and said no problem. They had it installed in no time also great waiting area .

JR
Jeancarlo R.
Plano, TX
Nissan JUKE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Jeancarlo said the service was pretty good.
This review was collected via phone interview by Customer Research Inc.

GD
Gordon D.
Plano, TX
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Gordon said the business provided him with good quality service.
This review was collected via phone interview by Customer Research Inc.

CC
Chris C.
Plano, TX
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2018
Pleasant experience
I had a great experience at Integrity 1st Automotive. The man behind the counter was very helpful and looked up other information to give me tips about car maintenance on my specific vehicle. Refreshing....

SW
Stanley W.
Plano, TX
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Spoke with Rose. She said the business provided good service.
This review was collected via phone interview by Customer Research Inc.