Integrity Automotive Service Centers

Overview

Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

218 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
97% Would Recommend
Latest Review over 1 year ago

Reviews


JM
Joseph M.
Indiana
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2017 Category: Service
Joseph said they did a good job but their prices for the oil changes need to come down.
This review was collected via phone interview by Customer Research Inc.

KS
KEN S.
Marion, IN
Dodge Grand Caravan
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/11/2017
Brake job for 2004 Dodge Mini Van
I paid $806. for a brake job, but my brake pedal is still soft. Otherwise, the brakes are working.

BM
Brant M.
Fairmount, IN
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2017 Category: Service
Brant said this business was fantastic, speedy, and courteous. He initially went in for an oil change and tire rotation. The tire rotation was overlooked.
This review was collected via phone interview by Customer Research Inc.

JK
James K.
Marion, IN
Chrysler Sebring
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/11/2017 Category: Service
James said the business did the repairs without telling him what they were before hand.
This review was collected via phone interview by Customer Research Inc.

BS
Bonnie S.
Fairmount, IN
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2017 Category: Service
Bonnie said this business is the only facility that knows her vehicle.
This review was collected via phone interview by Customer Research Inc.

JK
Julia K.
Marion, IN
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2017 Category: Service
Julia said this business has always been great and they are really nice. They always complete the work in a timely manner. One time her vehicle had low tire pressure and they fixed it without a problem so she could go home.
This review was collected via phone interview by Customer Research Inc.

AS
Adam S.
Marion, IN
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2017 Category: Service
Adam said he trusts them and they do a great job.
This review was collected via phone interview by Customer Research Inc.

JT
James T.
Matthews, IN
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2017 Category: Service
James said the facility provides good service. They are a superior business.
This review was collected via phone interview by Customer Research Inc.

CL
Carter L.
Marion, IN
Saturn Vue
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/01/2017 Category: Service
Carter said there were muddy foot prints on his carpet when he got his vehicle back.
This review was collected via phone interview by Customer Research Inc.

CW
Charles W.
Jonesboro, IN
Pontiac Vibe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2017 Category: Service
Charles said the business provided good service and they told him what was going on.
This review was collected via phone interview by Customer Research Inc.

HF
Henry F.
Marion, IN
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2017 Category: Service
Henry said Dean does a great job of welcoming people and he appreciated his behavior. The way they work is good and he has no complaints. It's a good place.
This review was collected via phone interview by Customer Research Inc.

DK
Dick K.
Indiana
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2017 Category: Service
Dick said he trusts this business.
This review was collected via phone interview by Customer Research Inc.

BM
Bryce M.
Marion, IN
Mitsubishi Outlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2017 Category: Service
Bryce said they are close to home and he would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

SL
Spencer L.
Marion, IN
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/14/2017 Category: Service
Spencer said he felt like the last time he was there, he had to wait a long time. He said he waited 10 minutes just to get processed so he could leave.
This review was collected via phone interview by Customer Research Inc.

CW
Chasady W.
Marion, IN
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2017 Category: Service
Chasady said this business provided good service.
This review was collected via phone interview by Customer Research Inc.

TB
Travis B.
Indiana
Chevrolet Cavalier
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/09/2017 Category: Service
Travis said this business did not have the part he needed to complete his service. The service was great and they were very helpful.
This review was collected via phone interview by Customer Research Inc.

DS
Don S.
Indiana
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2017 Category: Service
Don said they are friendly and competent.
This review was collected via phone interview by Customer Research Inc.

AR
Allison R.
Indiana
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2017 Category: Service
Allison said they were trustworthy and the oil change was done well.
This review was collected via phone interview by Customer Research Inc.

AB
Anthony B.
Indiana
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2017 Category: Service
Anthony said he's been going there for years and they treat him well. They know his name and they give him great service. If something is wrong they will let him know.
This review was collected via phone interview by Customer Research Inc.

ML
MIKE L.
Kokomo, IN
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2017
Friendly, knowledgeable service
Just like the title says.