Interstate Service Centers


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

464 Reviews

99% Would Recommend
Latest Review 7 days ago
ROY O. on 04/16/2018
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"Great Sevice , Appointment times always kept"
Interstate has been my service center for over 15 years.
Vehicle: GMC Canyon
Service Date: 04/11/2018
Review Created: 04/16/2018 07:30 AM
Barbara R. on 04/13/2018
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Spoke with Barbara's Son. He said he's never had a problem with the work the employees have done.
Vehicle: Jeep Liberty
Category: Service
Service Date: 04/06/2018
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
Ashley D. on 04/13/2018
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Ashley said the staff is very friendly, and always get her in when she needs.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 04/06/2018
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
GERALD H. on 04/09/2018
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"Reliable"
Great
Vehicle: Kia Optima
Service Date: 04/09/2018
Review Created: 04/09/2018 11:46 PM
ANTHONY M. on 04/07/2018
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"Great service reliable work."
Had recently bought a used vehicle. Brought the vehicle in for an overall inspection, within the day received a report along with photos of repair work that was necessary. Able to take that report and put the sales person on notice . Necessary Repair work was done. Overall great service, done within the estimate and completed on time.
Vehicle: Ford Mustang
Service Date: 04/06/2018
Review Created: 04/07/2018 07:20 AM
ROCHELLE B. on 04/02/2018
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"The staff makes this place great "
As always a soon s get there in a short time they find out what is wrong with my auto. They fix it in a timely manner and affordable rates
Vehicle: Honda Civic Sdn
Service Date: 04/02/2018
Review Created: 04/02/2018 09:19 PM
Dan C. on 03/29/2018
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Dan said the staff is excellent .
Vehicle: INFINITI Q50
Category: Service
Service Date: 03/27/2018
Review Created: 03/29/2018
This review was collected via phone interview by Customer Research Inc.
ADDY D. on 03/28/2018
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"Quality Mechanical & Customer Service"
Interstate never changes in its excellent customer service & repairs & maintenance......
Vehicle: Mazda Mazda3
Service Date: 03/27/2018
Review Created: 03/28/2018 06:31 AM
Shiela A. on 03/19/2018
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Shiela said all of the staff were so nice. The service was really quick and affordable.
Vehicle: Honda Civic Sdn
Category: Service
Service Date: 03/13/2018
Review Created: 03/19/2018
This review was collected via phone interview by Customer Research Inc.
LARRY L. on 03/18/2018
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"Honesty "
The mechanics let you know what repairs , you need to have done to your car to pass inspection or regular maintenance done. they don't rip you off like some shops do.
Vehicle: GMC Terrain
Service Date: 03/17/2018
Review Created: 03/18/2018 08:33 AM
Tracey F. on 03/14/2018
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Tracey said the staff are always honest and they do a pretty good job.
Vehicle: Nissan Murano
Category: Service
Service Date: 02/28/2018
Review Created: 03/14/2018
This review was collected via phone interview by Customer Research Inc.
Dave M. on 03/12/2018
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Spoke with Heather. She said the staff took good care of them. She had a good experience there.
Vehicle: Dodge Pickup
Category: Service
Service Date: 03/07/2018
Review Created: 03/12/2018
This review was collected via phone interview by Customer Research Inc.
Jim L. on 03/09/2018
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Jim said this business always has good service. The front office personal and the mechanics are nice and very accommodating.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 03/08/2018
Review Created: 03/09/2018
This review was collected via phone interview by Customer Research Inc.
Ron R. on 03/02/2018
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Ron said the staff were good people. They follow-up with him, and he's pleased with the work.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 02/26/2018
Review Created: 03/02/2018
This review was collected via phone interview by Customer Research Inc.
ROCHELLE B. on 02/19/2018
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"Ms. Shelly Bachrach"
I have been coming to Interstate for years. I find them carious honest an excellent mechanics .They explain everything to me what I need there is never any pressure to get anything that I really don’t need I always walk out feeling very confident that I have a very safe vehicle to drive
Vehicle: Honda Civic Sdn
Service Date: 02/19/2018
Review Created: 02/19/2018 11:45 PM
Alice P. on 02/19/2018
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Alice said the employees were nice. She was able to get an appointment right away. They went over everything with her and did a great job.
Vehicle: Nissan Sentra
Category: Service
Service Date: 02/15/2018
Review Created: 02/19/2018
This review was collected via phone interview by Customer Research Inc.
Becca U. on 02/16/2018
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Becca said the service was really good. The wait was not that long. She was a walk in, and they got her right in.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 02/14/2018
Review Created: 02/16/2018
This review was collected via phone interview by Customer Research Inc.
Valerie M. on 02/03/2018
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Valerie said it was her first time in the business. They were nice, got it done in a timely manner, and she will return.
Vehicle: Mercury Sable
Category: Service
Service Date: 02/02/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
BRIAN R. on 01/30/2018
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"Great Service, Fair Price"
Honest, reliable service at fair prices. Very trustworthy!
Vehicle: Subaru Outback
Service Date: 01/29/2018
Review Created: 01/30/2018 06:29 PM
Nazar D. on 01/27/2018
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Nazar said the employee quoted him $860 for repairs on his vehicle and when he called another facility, they quoted him $450. When he called back, they said they will do the work for $450. He stated he did not appreciate the fact that they tried to charge him double. He will never use the business again.
Vehicle: Mitsubishi Outlander Sport
Category: Service
Service Date: 01/25/2018
Review Created: 01/27/2018
This review was collected via phone interview by Customer Research Inc.
Brian P. at Interstate Service Centers responded on 02/05/2018

Hey Nazar, the initial quote for the work to be done was made using premium parts, which would be backed by 24 month/24000 mile warranty. The second quote provided at a much lower cost to try and meet the price point you desired was estimated using lower-quality parts. The aftermarket, lower-quality parts estimated would not be backed by warranty. We hope to see you again. Please feel free to give us a call and discuss things further!

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