Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

507 Reviews

97% Would Recommend
Latest Review 6 days ago

Reviews


BJ
Bonita J.
Lansdale, PA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Bonita said they are great and they have not had a problem since they switched over to them,
This review was collected via phone interview by Customer Research Inc.

TJ
Tom J.
Pennsylvania
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Tom said they were excellent.
This review was collected via phone interview by Customer Research Inc.

AM
Angela M.
North Wales, PA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019
Great Service
I had a couple of unexpected issues with my car. Drove it over on a Friday without an appointment. Kept the car overnight. By Saturday before noon everything was taken care of and I was on my way. Even gave me a ride home on Friday and were available to pick me up on Saturday. Friendly and helpful service.

AD
April D.
Perkasie, PA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019 Category: Service
April said the service was accurate. The work was done quickly.
This review was collected via phone interview by Customer Research Inc.

MK
Manish K.
Bryn Mawr, PA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019 Category: Service
Spoke with Manish's father. He said they always deliver on time
This review was collected via phone interview by Customer Research Inc.

DK
David K.
Chalfont, PA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2019
Another great visit!
I have an old vehicle but it works for me, and no car payment. I take it into Five Points Auto and they certainly have an opportunity to find everything they can to be wrong with the older Jeep. But that is not Kyle's Style. He understands his customers, he understands today's economy, and he fixes only what is wrong with the car. He calls and keeps me abreast during the repair period, and explains it easily and thoroughly. Five Points Auto is the only place I take my cars for repair.

EH
Emmett H.
North Wales, PA
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019
Always make accommodations to squeeze me in with no notice.
Being a limo co. I often need services but no with down time to get them done. 5 Points always gets me in with little notice and performs the required work to keep me on the road.

JF
John F.
Pennsylvania
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
John said they accommodated him and got his vehicle done quickly.
This review was collected via phone interview by Customer Research Inc.

JM
Judith M.
North Wales, PA
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019
George and his crew makes 5 Point soooo Great!
I always feel welcome when I walk in the door. Everyone is so pleasant and we know you do superior work and that's why I always refer folks to % points!!!

SM
Sarah M.
Philadelphia, PA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
Sarah said the staff was kind, courteous, and explained things. She also said her vehicle was kept overnight and they offered her a loaner..
This review was collected via phone interview by Customer Research Inc.

JL
Jon L.
Lansdale, PA
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019
Quick, convenient service
Been with these guys for years. Never disappointed!

BJ
Bonita J.
Lansdale, PA
Ford Flex
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Bonita said that she hasn't had an issue with the place and their price came in well under what another facility wanted to charge her for the work.
This review was collected via phone interview by Customer Research Inc.

MR
Meredith R.
Gwynedd Valley, PA
INFINITI QX60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Meredith said the employees were friendly. They provided accommodating service.
This review was collected via phone interview by Customer Research Inc.

TR
Tom R.
North Wales, PA
Nissan Altima
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/17/2019
repair
I thought that the customer service and speed with which you handled the repair was good. I thought that the cost of diagnostics was a little excessive, considering that I advised what the problem was before the service. Also, I had to take time out of my schedule as the car was making a noise a few days after the initial repair. The vehicle was fixed w/o question and has been running well ever since. I think that you should offer the customer some type of credit for future work, if there is a problem that requires a second trip back to the shop. Just like your shop charges for time, customers time is worth something too.

Thanks

CP
Charles P.
Doylestown, PA
Subaru Impreza Sedan (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019
Great place AMAZING EMPLOYEES
What a great place to get work done on!
The people who work there are amazing!

ER
Elizabeth R.
North Wales, PA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019
Excellent
As always, job well done.

RS
Ronald S.
North Wales, PA
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019
Handled problem promptly and correctly
Found a great Auto Mechanic and plan to be a permanent customer

PH
Patsy Ann H.
North Wales, PA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019
NIce People, Convnience.
First...you have the milage wrong, its not 123 thousand its a little over 106 thousand.

SS
Steve S.
Pennsylvania
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Steve said that the place has done good work for him.
This review was collected via phone interview by Customer Research Inc.

BA
Brandon A.
Chalfont, PA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2019 Category: Service
Brandon said that everything the place does they always do well and they get him in and out of there quickly.
This review was collected via phone interview by Customer Research Inc.