Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

476 Reviews

98% Would Recommend
Latest Review 2 days ago

Reviews


LM
Linda M.
Montgomeryville, PA
Ford Focus
Verified Customer
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01/13/2019
Replace bad thermostat on 2006 Ford Focus
5 Points Automotive quickly found out the check engine light was on due to a bad thermostat. They got the part and did the repair in 3 hr time.

Verified Customer
North Wales, PA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019
Service With a Smile
Always willing to listen to your concerns and address them. Great service.

DK
Demitrios K.
North Wales, PA
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Demitrios said that the place did an excellent job, finished on time and he was very happy with the service.
This review was collected via phone interview by Customer Research Inc.

SM
Steven M.
Lansdale, PA
Hyundai Santa Fe Sport
Verified Customer
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12/30/2018
Excellent Sevice. Very knowledgeable
Excellent service. I have been using 5 Points for several years. They have never disappointed

Verified Customer
North Wales, PA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018
Great Service
I would highly recommend this place. Great service and great staff.

SS
Steven S.
Hatfield, PA
Toyota Prius
Verified Customer
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12/21/2018
Breaks
The customer services are outstanding, the best experience I have had when having a problem with my car . I would recommend five points to all and from the beginning Michelle was very helpful followed by George and Kyle meeting all of my expectations with the repair for my car .

JT
Jorge T.
Souderton, PA
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Jorge said everything was great, professional, with a good price. They were able to get the work done pretty quickly.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
North Wales, PA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018
Great Service
Brought my car for Inspection. Someone gave me a ride home and picked me up when service was completed.
Great service; great people!

HS
Herbert S.
Lansdale, PA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Herbert said the service has been excellent and they take care of him very well.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
North Wales, PA
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
John said the staff is very accommodating, and he is able to rent a vehicle during the service.
This review was collected via phone interview by Customer Research Inc.

CL
Crystal L.
Chalfont, PA
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Crystal said the employees were super helpful. They were knowledgeable. Michelle was nice. The service exceeded her expectations. The work was completed quickly.
This review was collected via phone interview by Customer Research Inc.

RS
Roy S.
North Wales, PA
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2018
Another successful visit
Needed inspection, oil, lube. Nothing big, service was completed ASAP. Thanks....

BL
Bette L.
Bethlehem, PA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Bette said she thanks the business's staff for the service.
This review was collected via phone interview by Customer Research Inc.

DP
Debbie P.
North Wales, PA
Pontiac Grand Am
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Debbie said the staff is fast and courteous.
This review was collected via phone interview by Customer Research Inc.

DD
Deepak D.
North Wales, PA
Honda Accord Sdn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/03/2018 Category: Service
Deepak said he would definitely recommend this business.
This review was collected via phone interview by Customer Research Inc.

DK
David K.
Chalfont, PA
Jeep Grand Cherokee
Verified Customer
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10/31/2018
Great customer service as always
I called Five Points Auto at the last minute and ask them if they could taking my jeep that wouldn't start properly. I was not only told that they will look into it thoroughly but was told "I'm a today kind of guy" and therefore was given assurance that my Jeep would be looked at right away. It was and it's running great. Thanks Five Points Auto

RS
Roy S.
North Wales, PA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
Prompt service
I had a very good service center, but 5 Points has proved that their service is just as good if not better.
Since 5 Points is closer, I use their services now, and I am MORE than satisfied.

DH
Dennis H.
Pennsylvania
Jeep Cherokee
Verified Customer
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10/20/2018 Category: Service
Dennis said it cost him $300 to find out his vehicle would not run. It was his first time having service at this business. The tow service was great. Sam helped him out tremendously.
This review was collected via phone interview by Customer Research Inc.

PK
Peter K.
North Wales, PA
Jeep Liberty
Verified Customer
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10/19/2018 Category: Service
Peter said this business treated him superbly. He is very grateful and thankful for them. They gave him very good service.
This review was collected via phone interview by Customer Research Inc.

LH
Lorraine H.
Pennsylvania
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Lorraine said the business provided immediate service, they were timely, and did a good job.
This review was collected via phone interview by Customer Research Inc.