Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78
4.8

( 534 Reviews )

97% Would Recommend
Latest Review 16 days ago

Reviews


LR
Lillian R.
Chalfont, PA
Nissan Rogue
Verified Customer
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11/20/2019
Car inspection
Timely and friendly. Michele greets you with a great friendly smile and professional assistance. There is a comfortable waiting area to wait.
The wait time was under what I was told. Perfect. George the owner also greeted me and asked if all was good. Excellent customer service.

DC
David C.
North Wales, PA
Cadillac Brougham
Verified Customer
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11/13/2019 Category: Service
David said the employee did an awesome, fantastic, great job. The employee came to tow the vehicle at 10 pm. He was like an artist with the repair making sure everything was perfect. David is impressed and super happy with the repair and wants to give the employee a big thanks. The vehicle drives beautifully now.
This review was collected via phone interview by Customer Research Inc.

RS
Roy S.
North Wales, PA
Chrysler Town & Country
Verified Customer
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11/06/2019
Inspection and brake service
I was emailed a reminder that inspection was due. Bought the Van to 5 Points and service was performed the same day, with a call back. What more could you want from a service provider? They always take good care of my vehicles.

BB
Bob B.
Perkasie, PA
Hyundai Elantra
Verified Customer
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11/06/2019 Category: Service
Spoke with Keith. He said the employees treated him really well and were honest
This review was collected via phone interview by Customer Research Inc.

Verified Customer
North Wales, PA
Toyota Highlander
Verified Customer
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10/26/2019
Excellent service and staff
Fast and friendly

KM
Karen M.
North Wales, PA
Chevrolet Tahoe
Verified Customer
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10/18/2019 Category: Service
Karen said the staff were perfect. They are very thorough, the staff checked under the hood at all the hoses and added fluid. They are very good and know what they are doing and are professional. They pay attention to detail.
This review was collected via phone interview by Customer Research Inc.

JO
John O.
Blue Bell, PA
Lincoln MKZ
Verified Customer
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10/14/2019
knowledgeable, cost effective, professional and friendly
Wanted to transfer our old car to our grandson for College. Requested an assessment of the car. Mechanic assessed car and located defects. Car was repaired and serviced. Mechanic was available to explain the defects and the necessary repairs. Mechanic was knowledgeable and friendly. Repairs were reasonably priced. Would recommend.

MC
Mitru C.
Chalfont, PA
Subaru Forester (Natl)
Verified Customer
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10/04/2019 Category: Service
Mitru said he liked this business very much, they were quick, they were prompt, did a good job and the place was good.
This review was collected via phone interview by Customer Research Inc.

RS
Ronald S.
North Wales, PA
Honda Civic Si
Verified Customer
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10/03/2019
Handled problem promptly and correctly
Greeted by a very friendly staff. Started work on my car quickly and done promptly.

ML
Maryanne L.
Chalfont, PA
Volkswagen Jetta Sedan
Verified Customer
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10/02/2019 Category: Service
Maryanne said the business was straight forward and provided her with good information. She also said the cost was reasonable.
This review was collected via phone interview by Customer Research Inc.

KM
Karen M.
North Wales, PA
Chevrolet Tahoe
Verified Customer
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09/30/2019 Category: Service
Karen said George was wonderful. The business is excellent and she is glad she found them.
This review was collected via phone interview by Customer Research Inc.

KM
Karen M.
North Wales, PA
Ford Escape
Verified Customer
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09/03/2019
Best place to take your car
Best place to take your car is Five Points Automotive. They will fix it right And get it back to you as soon as they possibly can. I’ve been going there for years and hopefully will continue for many more years.

RS
Roy S.
North Wales, PA
Chrysler Town & Country
Verified Customer
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08/23/2019
Prompt coutrteous service, delivered as promised.
A new Town and Country Van is about $45,000, with all the best features. I have one at 120,000 miles. So
I asked 5 Points to look at my Van as if they were going to buy it, and replace all the parts that would make
it like new. Well, it now feels like new, and drives like new. My Van has every feature, including two T.V.
screens, sun roof, CD player, leather seats, auto everything, etc., etc. Could not be more satisfied.

Verified Customer
Lansdale, PA
Ford Flex
Verified Customer
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08/14/2019
Bonita
Flex was letting me know that morning it needed an oil change soon I called them that morning and was in on the same day. Witch was great because I have two other cars that are still under warranty with the dealer ship and I called to get them in the same day and one is going in this Saturday and the other on Monday 2 weeks after I called. I was in a week later when my windshield wiper fluid was not working again in the same day I called they are very accommodating

RK
Ray K.
Chalfont, PA
Chevrolet Corvette
Verified Customer
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08/13/2019
SUV Inspection & car AC system check
Both service visits were done right and on-time at the price quoted.

HS
Herbert S.
Lansdale, PA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Herbert said they did a good job, they're courteous , prompt and they take good care of him. He said he is very happy with their service.
This review was collected via phone interview by Customer Research Inc.

DF
Dejuan F.
Lansdale, PA
Honda Civic
Verified Customer
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08/03/2019 Category: Service
Dejuan said they had a good attitude and he did not feel rushed. They made sure to do the best job possible, go the extra mile and find the best prices. Everything he asked for was done and everyone used a positive tone of voice when speaking with him on the phone. He said he has nothing to complain about and encourages them to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

EH
Eric H.
Philadelphia, PA
Chevrolet Impala
Verified Customer
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07/05/2019 Category: Service
Eric said that the place was timely, friendly and their prices were fine.
This review was collected via phone interview by Customer Research Inc.

SS
Steven S.
Hatfield, PA
Toyota Prius
Verified Customer
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07/04/2019
Air conditioner broke
Another outstanding repair , clean , fast service. Reasonable rates but most of all the Customer Service is excellent, dropping my car off I am greeted and treated with respect.

RS
Ronald S.
North Wales, PA
Honda Civic Si
Verified Customer
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07/03/2019
Did complete review of my car in a timely manor
Brought car in at 8:00 AM and was done in an hour. Left location very happy with timeliness and price.