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James Hodge Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(832 Reviews)
78
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
14
Total ReScores
4.3
ReScore Average
78
Net Promoter Score ®

Business Details

About

James Hodge Hyundai is located in Muskogee, OK. We provide services to customers near Tulsa, OK. Call us today to schedule your next service appointment, or browse our current inventory online if you are in the market for a new or new-to-you vehicle! James Hodge Hyundai is located in Muskogee, OK. We provide services to customers near Tulsa, OK. Call us today to schedule your next service appointment, or browse our current inventory online if you are in the market for a new or new-to-you vehicle!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(918) 687-3646

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Central Time (US & Canada)
1330 N Main Street Muskogee, OK 74401
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(832 Reviews)

MM
gravatar
Myron M.
Gore, OK
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/15/2023
0
Category: Service
Unbelievable
If you start reading this and don’t like it, then move on the the next post!!!!!!!

I want to get this out in the open. Most of you already know that i have been a Manager at JAMES HODGE HYUNDAI for several years now. On Jan 16th of this year, what was a great and enjoyable job became a total nightmare. The morning of the 16th our General Manager of 4 years came in and resigned, of course it is the car business and we have seen many come and go, but us loyal employees that had been there for years never imagined the nightmare we was about to face. The owner brings in a FAST TALKIN,SKINNY PANTS, BACKWARDS HAT WEARIN CITY BOY FROM DALLAS. He starts telling us that he is going to show us how to sell cars and lie to our Customers the DALLAS way. Well I worked there for the fact that the place was built on honesty and taking pride in treating our customers with respect and honesty. Well Friday morning I was called into the office and was INFORMED THAT I WAS BEING TERMINATED, when I ask for what reason I was told that he didn’t have to give any reason or explanation why. My response to the was does the man I work for know what your doing ? I never got an answer just a nod. Well I wasn’t being fired for my job performance, because i was there 6 days a week and made the store profitable. When I say nightmare I mean it, I set in meetings when employees along with myself was talked to and threatened like we was less than human beings, then when we confronted the CITY BOY we where told that he in fact was singling out and picking on us and it goes on. From a Oklahoma country boys point of view this is Muskogee Oklahoma not Dallas Tx, you might get away with treating people like crap in Texas, but in Muskogee if you plan on keeping your business you need some lessons in customer service. Five minutes after i was told that my years of dedication to this Auto Group had been terminated I called the man that I spent endless hours sacrificing family and grandkids to make sure his business was open and cars being sold and customers treated with honesty and respect only to get a voicemail and no return call. if I can’t tell my story to the man that I worked for then I’ll tell it to the whole world. Quality cars and exceptional service is far from the truth.
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