Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

540 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


SA
Stacey A.
Union, KY
Dodge Durango
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/17/2018 Category: Service
Stacey said this business diagnosed the issue with her vehicle. She stated the price was considerably more than she thought it would be.
This review was collected via phone interview by Customer Research Inc.

DR
Dwight R.
Florence, KY
Toyota Highlander
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/23/2018 Category: Service
Dwight said he had to return his vehicle for service. His repairs were not completed the first time.
This review was collected via phone interview by Customer Research Inc.

LB
Laura B.
Union, KY
Mercury Mountaineer
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/15/2017 Category: Service
Laura said they diagnosed the problem correctly. They wanted to charge her for a new battery, but it's under warranty. Instead of trying to push for a new battery, they should have told her to return to the place she purchased the vehicle from.
This review was collected via phone interview by Customer Research Inc.

TF
Tim F.
Florence, KY
Honda Odyssey
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/15/2016 Category: Service
Tim said this business fixed the problem he had with his engine mounts. He also said when he went to pick up his vehicle, he noticed a clucking noise. He doesn't remember the noise being there, before going to this facility. He asked them about it and they said they found something else wrong with the vehicle. This business did not tell him about the additional problem they found, whilst he spoke with them on the phone. He also stated they are waiting for another part now.
This review was collected via phone interview by Customer Research Inc.

MC
Mike C.
Florence, KY
Ford Focus
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/18/2016 Category: Service
Mike said the service was average.
This review was collected via phone interview by Customer Research Inc.