Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

540 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


GC
GARY C.
HUMMER H3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2019
Customer service
Great customer service

TW
Tony W.
Independence, KY
Ford Police Interceptor
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2019 Category: Service
Tony said that the service was okay and everything is fine.
This review was collected via phone interview by Customer Research Inc.

DD
Dallas D.
Union, KY
Saturn VUE
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2019 Category: Service
Dallas said that the business did an excellent job for him and he would go back. He stated that the staff was prompt and did a nice job.
This review was collected via phone interview by Customer Research Inc.

LG
LOY G.
Mazda Mazda3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2019
First Time customer
Car needed front breaks and other front end work. Was quoted what I thought was a fair price. Did work and called to say my car was done. All within 3 days. Will probably return.

DG
DAVID G.
Burlington, KY
Dodge Grand Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/17/2019
Always do a very good job.
I am relatively new to Boone County. Someone recommended the AutoMasters and they were a great find.

DO
Dottie O.
Union, KY
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/20/2019 Category: Service
Dottie said the service was really good even though she had to wait longer than expected due to a part being shipped in.
This review was collected via phone interview by Customer Research Inc.

ZS
Zia S.
Union, KY
Chevrolet TrailBlazer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/06/2018 Category: Service
Zia said the employees were not able to identify the problem.
This review was collected via phone interview by Customer Research Inc.

CC
Chris C.
Florence, KY
Dodge Grand Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2018 Category: Service
Chris said the business did a good job servicing his vehicle.
This review was collected via phone interview by Customer Research Inc.

RL
Rick L.
Florence, KY
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/20/2018 Category: Service
Rick said the service was good.
This review was collected via phone interview by Customer Research Inc.

SR
Sean R.
Florence, KY
Toyota Avalon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/16/2018 Category: Service
Sean said he recommends the business for service.
This review was collected via phone interview by Customer Research Inc.

PK
Paul K.
Union, KY
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/05/2018 Category: Service
Paul said his experience with the business was fine.
This review was collected via phone interview by Customer Research Inc.

JW
Julie W.
Kentucky
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/02/2018 Category: Service
Julie said the business was pretty quick. They had her vehicle in and out.
This review was collected via phone interview by Customer Research Inc.

DG
Dennis G.
Kentucky
Ford Ranger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/08/2018 Category: Service
Dennis said his vehicle's fluids were not full after his service.
This review was collected via phone interview by Customer Research Inc.

RF
RICK F.
Union, KY
Saturn Vue
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/15/2017
Honest - dependable
Fix internet problem
Clean your shop

BP
Brandon P.
Kentucky
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2017 Category: Service
Brandon said they did a good job.
This review was collected via phone interview by Customer Research Inc.

CA
Curt A.
Union, KY
Chevrolet Blazer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2017 Category: Service
Curt said he was happy with the service at the business. He appreciated that they got his vehicle in and out quickly.
This review was collected via phone interview by Customer Research Inc.

SD
Sean D.
Union, KY
Toyota Tacoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/15/2017 Category: Service
Sean said he would recommend the service due to the prices.
This review was collected via phone interview by Customer Research Inc.

PD
PERRY D.
Augusta, KY
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/27/2016
Dependable work at reasonable pricing
Have gotten tired of Honda and Lexus dealers creating work with over the top, expensive pricing. Very pleased with JD Auto.

JS
Julie S.
Kentucky
Ford Expedition
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/02/2016 Category: Service
Julie said nobody's perfect.
This review was collected via phone interview by Customer Research Inc.

JB
Jason B.
Kentucky
Chevrolet Silverado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2016 Category: Service
Jason said he had to take his vehicle back to this business for repairs after the work was done. He did take his other vehicle to them as well, though.
This review was collected via phone interview by Customer Research Inc.