Jeff Wyler Hyundai offers the highest quality vehicle maintenance and service.Jeff Wyler Hyundai offers the highest quality vehicle maintenance and service.
My new Elantra threw a code regarding engine/drive train issue. I called Blue Link and the operator was able to see the code. She said it was important but not urgent. She got me an appointment at Jeff Wyler in Springfield (where I bought the car). So far, so good.
When I showed up, they asked whether I wanted to leave the vehicle or wait. This turned out to be an inside joke. I was informed that it could be up to 5 days before it was diagnosed. I asked for a loaner since this was a brand new car with 1100 miles on it. "We don't have any loaners." is not what I wanted to hear, When I said that this was my only transportation, they offered a ride home.
Now I'm at home with no transportation and no idea about when I'll get my car back. I'm thinking of using the Ohio lemon law to go back to square one. I like the vehicle but the service from Jeff Wyler is so far below the standard that I am left steaming.
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When I showed up, they asked whether I wanted to leave the vehicle or wait. This turned out to be an inside joke. I was informed that it could be up to 5 days before it was diagnosed. I asked for a loaner since this was a brand new car with 1100 miles on it. "We don't have any loaners." is not what I wanted to hear, When I said that this was my only transportation, they offered a ride home.
Now I'm at home with no transportation and no idea about when I'll get my car back. I'm thinking of using the Ohio lemon law to go back to square one. I like the vehicle but the service from Jeff Wyler is so far below the standard that I am left steaming.