I made a fair offer for a new vehicle, $3000 over invoice (but less than MSRP), and a fair request for a trade stating this will get the deal done today. But if they wanted to negotiate, I'll take their offer into consideration and shop around. The manager got a huge chip on his shoulder, and demanded $2000 over MSRP, and then offered a $3000 less than CarMax offer for trade-in. I walked out. I was a bit hesitant to even consider Jerry's as I've had bad experience in the past... I purchased a 1993 Pickup (before they were called the Tacoma) and took it in for routine oil service. They took the truck into the bay, and returned about an hour later, I paid and went home. When I got home, I washed my truck and checked all the fluids, and noticed they never serviced the oil - still had the dirty oil and filter on the vehicle. Never go back...
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
