Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

4141 Reviews

ReScore Reviews™ (58)

ReScore
Overall Rating 4.7586221/5Overall Rating 4.7586221/5Overall Rating 4.7586221/5Overall Rating 4.7586221/5rating 4.7586221
Original
Overall Rating 2.18966/5Overall Rating 2.18966/5rating 2.18966rating 2.18966rating 2.18966
94% Would Recommend
100% Business Response
Latest Review about 16 hours ago

Reviews


Verified Customer
Columbia, SC
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019 Category: Service
Service
As usual, the service person was very friendly and professional. Even though they had many cars come in that day, all of the items were finished in less than three hours.

Verified Customer
Charleston, SC
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019 Category: Service
Great service
I appreciate this dealer and the service they provide.

LJ
Linda J.
Lexington, SC
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019 Category: Service
Service Dept
Chris Thompson does a wonderful job..of communicating..& if not always listens!
Thanks Chris for being there & handling my vehicles needs!

Linda J

Verified Customer
Irmo, SC
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2019 Category: Service
Friendly customer service
People were nice and easy to talk to

BW
Barbara W.
Prosperity, SC
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2019 Category: Service
Very Prompt
They were very friendly and quick

DH
Donna H.
Lexington, SC
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2019 Category: Service
prompt service
Got a recall notice for my Sonata. Called for service and got a quick appointment with Rachel.
When I arrived on time for my scheduled appointment Rachel wrote the paper work up right away.
It took an hour as stated on my notice and my car was washed and ready to go.👍
Nice job! Thanks

Verified Customer
Irmo, SC
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2019 Category: Service
great team!
Chris is always kind, jolly and helpful.

Verified Customer
Columbia, SC
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2019 Category: Service
Routine service
Excellent

TM
Theresa M.
Columbia, SC
2011 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2019 Category: Service
The employees
I always come to Peacock Hyundai for repairs on my car, they take care of their customers and their cars

Verified Customer
Columbia, SC
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019 Category: Service
Professional Staff
Excellent service

GM
Greggory M.
Lexington, SC
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/27/2019 Category: Service
Oil change and tires rotation
Timeline was a better improvement.

MD
Marie D.
Mount Pleasant, SC
2012 Hyundai Azera
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/26/2019 Category: Service
Going back for 3rd service for same issue...
I purchased my Huyndai from the Jim Hudson Hyundai dealership because Jim Hudson was a personal friend of a mutual acquaintance. The purchase experience was exceptional, and I anticipated the same standards when the dealership was sold to the Peacock Group because Warner Peacock, too, was a friend of that same mutual acquaintance. I'm sorry to say that I've been disappointed, and that I would be hesitant to recommend purchasing a Hyundai unless the buyer has access to a dealership with a great service record.

UE
Ursula E.
Columbia, SC
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019 Category: Service
This is Sandy Redfern I took my mom in because her car is from there.
It is way to hard to get someone on the phone to make an appointment. You have an employee on your phone systems that doesn't even work there anymore. We waited for someone to responed to us as we stood at the counter. I understand that our gentalmen that took the car in was busy, however there were plenty of staff standing around that didn't even acknowledge us.I would like to say Ted was very helpful.

AB
Andrew B.
West Columbia, SC
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019 Category: Service
Consistancy
Car over 150k, reliable service, assistance, explanations, providing assurance that my Hyundai is always in best shape possible.

Verified Customer
Lexington, SC
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/24/2019 Category: Service
Thanks
It was great, and the issue was resolved by Aaron

AN
Angela N.
Columbia, SC
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Great servuce
Great service and everyone was so friendly

UV
Ulandy V.
Columbia, SC
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/24/2019 Category: Service
Job done right
My truck was returned after repairs were made but I was given a loaner car until new problem was diagnosed and fixed. Again Ted was very helpful!

Verified Customer
Aiken, SC
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019 Category: Service
Prompt welcome; good service
Welcomed immediately; service representative identified what must be done, service performed promptly, service representative arranged follow up appointment for minor body damage that occurred when car was sold.

DC
Donald C.
Chapin, SC
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019 Category: Service
Quick. Efficiency. Nice place w/WiFi to wait
Good

RE
Ronald E.
Columbia, SC
2015 Hyundai Equus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/22/2019 Category: Service
Things was ok
??