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J.M. Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(571 Reviews)
81
Write a Review

Score Details

5 stars
87%
4 stars
7%
3 stars
1%
2 stars
1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
4.0
ReScore™ Average
81
Net Promoter Score ®

Business Details

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(218) 744-1969
Open
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1303 Industrial Pkwy Dr Eveleth, MN 55734
Get Directions
J.M. Auto Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(571 Reviews)
Write a Review
Recent Reviews
MB
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Martha B.
Embarrass, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
10
Anxiety-free oil change
I used JM Auto for my oil change, mainly because I had a coupon. I observed staff working as a team and being customer-focused. They kept me in the loop, and that helped me feel reassured. They followed up a week later to ask how my car was doing, too!
SS
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Sherry S.
Eveleth, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
10
Great service
Great service excellent waiting room, really knowledgeable and friendly employees . I highly recommend J&M
BJ
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Ben J.
Virginia, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
8
Very helpful
Great service.
CA
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Curtis A.
Biwabik, MN
2014 Ford Transit Connect
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
10
Very satisfied with repair and service
I was in Duluth when my vehicle broke down recently and I had it towed to JM Auto. Have been using them for service for years. Always feels like the service could not be better. Also like the fact that I can get a loaner car if the repair will take several days. Keep up the great work!!
Kevin B., Owner from J.M. Auto Service responded on 01/02/2025 05:42 AM

Thank you for the great review Curtis! We take our reviews very seriously - Would you mind sharing your thoughts on Google reviews?  I'll attach the link below! - JM Auto Service  

https://g.page/r/CXrn421TZbqgEBE/review

LH
Larry & Deb H.
Virginia, MN
2017 Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2024
verified customerVerified Customer
10
Oil change
Awesome service, kind people, professional
Kevin B., Owner from J.M. Auto Service responded on 12/26/2024 06:50 AM

Thank you for the great review Deb! We take our reviews very seriously - Would you mind sharing your thoughts on Google reviews?  I'll attach the link below! - JM Auto Service  

https://g.page/r/CXrn421TZbqgEBE/review

GM
Garrett M.
2016 Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2024
verified customerVerified Customer
10
Had vehicle work done
Very courteous and responsive. Was able to drop vehicle off night before and pick up after house with no issues. Vehicle drives a lot better now
Kevin B., Owner from J.M. Auto Service responded on 12/23/2024 08:37 AM

Thank you for the great review Garrett! We take our reviews very seriously - Would you mind sharing your thoughts on Google reviews?  I'll attach the link below! - JM Auto Service  

https://g.page/r/CXrn421TZbqgEBE/review

BS
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Becky S.
Eveleth, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2024
10
Great Service
I had a amazing great experience getting and oil change here! The service was great and efficient, and the owner and employee Justin were incredibly helpful. I highly recommend them for their outstanding customer care.
BS
Becky S.
2014 Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2024
verified customerVerified Customer
10
J&M service awesome
“I had an amazing experience getting an oil change here! The service was quick and efficient, and the employees were incredibly friendly and helpful. I highly recommend them for their outstanding customer care!”
Kevin B., Owner from J.M. Auto Service responded on 12/19/2024 01:31 PM

Thank you for the great review Stephen! We take our reviews very seriously - Would you mind sharing your thoughts on Google reviews?  I'll attach the link below! - JM Auto Service  

https://g.page/r/CXrn421TZbqgEBE/review

SB
Stephen B.
Effie, MN
2021 Jeep Compass
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/13/2024
verified customerVerified Customer
9
Very satisfied
Your business was extremely busy the day i was there,because of the first -20 below cold weather of this winter so far.Your crew were very professional and handeled there onslot of customers very well. The office personnel were really helpful and friendly. "Thanks" for all you do!
Kevin B., Owner from J.M. Auto Service responded on 12/13/2024 01:31 PM

Thank you for the great review Stephen! We take our reviews very seriously - Would you mind sharing your thoughts on Google reviews?  I'll attach the link below! - JM Auto Service  

https://g.page/r/CXrn421TZbqgEBE/review

SE
Stuart E.
Eveleth, MN
2016 Dodge Dart
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2024
verified customerVerified Customer
10
Had battery checked and replaced
I called the shop. They brought me right in and took care of my car while I waited. I am very satisfied with the service
Kevin B., Owner from J.M. Auto Service responded on 12/13/2024 09:02 AM

Thank you for the great review Stewart! We take our reviews very seriously - Would you mind sharing your thoughts on Google reviews?  I'll attach the link below! - JM Auto Service  

https://g.page/r/CXrn421TZbqgEBE/review

EV
Ernie V.
2000 Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2024
verified customerVerified Customer
10
Unexpected breakdown
The employees went above and beyond to try to help us, including personal ride even after closing! Unbelievable helpful. Thank you to ALL OF YOU! Have a merry Christmas JM Auto
Kevin B., Owner from J.M. Auto Service responded on 12/12/2024 09:58 AM

Thank you for the great review Ernie! We take our reviews very seriously - Would you mind sharing your thoughts on Google reviews?  I'll attach the link below! - JM Auto Service  

https://g.page/r/CXrn421TZbqgEBE/review

AC
Anthony C.
Virginia, MN
2015 Toyota Tundra 4WD Truck
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2024
verified customerVerified Customer
10
Very good communication
Very good communication
Kevin B., Owner from J.M. Auto Service responded on 12/12/2024 09:58 AM

Thank you for the great review Anthony! We take our reviews very seriously - Would you mind sharing your thoughts on Google reviews?  I'll attach the link below! - JM Auto Service  

https://g.page/r/CXrn421TZbqgEBE/review

Verified Customer
Eveleth, MN
2008 Toyota Avalon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2024
verified customerVerified Customer
8
Quality, local service
I needed an alignment after replacing my steering rack. It's a busy time of year for everyone, so in the end my car wasn't completed till the morning after originally projected on account of the computer system also being down all that morning. That said, the scheduler was very apologetic about the situation, even though it was out of his control.

The car is running down the road with no issues, and I'm grateful for the quality service.
Kevin B., Owner from J.M. Auto Service responded on 12/12/2024 09:57 AM

Thank you for the great review! We take our reviews very seriously - Would you mind sharing your thoughts on Google reviews?  I'll attach the link below! - JM Auto Service  

https://g.page/r/CXrn421TZbqgEBE/review

SP
Sara P.
Gilbert, MN
2017 Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2024
verified customerVerified Customer
10
Good service
My service is always very quick and it's always a very reliable place.
Kevin B., Owner from J.M. Auto Service responded on 12/12/2024 09:57 AM

Thank you for the great review Sara!

JG
Julie G.
Eveleth, MN
2004 Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2024
verified customerVerified Customer
10
Happy customer
Clean, inviting waiting area. Warm and courteous towards customers. Listened to concerns and responded in kind. I will definitely use them again for my auto repairs and service.
Kevin B., Owner from J.M. Auto Service responded on 12/12/2024 09:57 AM

Thank you for the great review Julie! We take our reviews very seriously - Would you mind sharing your thoughts on Google reviews?  I'll attach the link below! - JM Auto Service  

https://g.page/r/CXrn421TZbqgEBE/review

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