Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

1198 Reviews

ReScore Reviews™ (17)

ReScore
Overall Rating 3.9999982/5Overall Rating 3.9999982/5Overall Rating 3.9999982/5rating 3.9999982rating 3.9999982
Original
Overall Rating 2.05882/5Overall Rating 2.05882/5rating 2.05882rating 2.05882rating 2.05882
95% Would Recommend
100% Business Response
Latest Review about 9 hours ago

Reviews


RA
Rex A.
Gordon, WV
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
The best all around !!!!
Have got all my service needs done at Joe Holland Hyundai for many years!!

CM
Cindy M.
Louisa, KY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Travel
Staff is the best around!! Beth & Jeremy are great!

TM
Thomas M.
Charleston, WV
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Good service
Even though this was second visit for same problem they took care of it in a timely manner and there was no charge associated with repair
LLOYD S S., Service Manager from Joe Holland Hyundai responded on 11/16/2018

Thank you for the 5 Star rating you gave us regarding your recent service visit. We appreciate your loyalty to our dealership.

Lloyd Scarbro
Service Manager
304-720-9222


DM
Donna M.
Charleston, WV
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Fast and friendly service
The staff was very friendly and professional. The repairs were done in a timely manner. I picked up the car and could not tell it had ever been damaged.
LLOYD S S., Service Manager from Joe Holland Hyundai responded on 11/15/2018

Thank you for the 5 Star rating you gave us regarding your recent service visit. We appreciate your business very much!!

Lloyd Scarbro
Service Manager
304-720-9222


JH
Joseph H.
Buffalo, WV
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Your staff are great
Great people
LLOYD S S., Service Manager from Joe Holland Hyundai responded on 11/15/2018

Thank you for the 5 Star rating you gave us regarding your recent service visit. We appreciate your business very much.

Lloyd Scarbro
Service Manager
304-720-9222


TB
Tristyn B.
Nitro, WV
2011 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Great
Great.
LLOYD S S., Service Manager from Joe Holland Hyundai responded on 11/15/2018

Thank you for the 5 Star rating you gave us regarding your recent service visit. We appreciate your business very much.

Lloyd Scarbro
Service Manager
304-720-9222


CG
Cynthia G.
Charleston, WV
2014 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/11/2018 Category: Service
Excellent service
Very fast & efficient & easy to get appointment.
LLOYD S S., Service Manager from Joe Holland Hyundai responded on 11/12/2018

Thank you completing the Sure Critic Survey. We appreciate your business very much!!

Lloyd Scarbro
Service Manager
304-720-9222


TK
Terry K.
South Charleston, WV
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018 Category: Service
Most recent visit
I have dealt with Joe Holland Hyundai for many years. They have never provided less than exceptional service. They care not only about your vehicle safety but your personal safety as well. I have never even considered doing business with another dealership.
LLOYD S S., Service Manager from Joe Holland Hyundai responded on 11/12/2018

Thank you for the 5 Star rating you gave us regarding your recent service visit. We appreciate your loyalty to our dealership over the years!!

Lloyd Scarbro
Service Manager
304-720-9222


VK
Virginia K.
Hurricane, WV
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Service
Joe Hollard is a good service company.
LLOYD S S., Service Manager from Joe Holland Hyundai responded on 11/09/2018

Thank you for the 5 Star rating you gave us regarding your recent service visit.

Lloyd Scarbro
Service Manager
304-720-9222


TM
Tina M.
Aflex, KY
2017 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/08/2018 Category: Service
Friendly
They have a good system of how they work and inform the customer!!
LLOYD S S., Service Manager from Joe Holland Hyundai responded on 11/09/2018

Thank you completing the Sure Critic Survey.

Lloyd Scarbro
Service Manager
304-720-9222


TM
Timothy M.
Dunbar, WV
2008 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Best Dealership in town!
Service dept is tops!
LLOYD S S., Service Manager from Joe Holland Hyundai responded on 11/08/2018

Thank you very much for the 5 Star rating you gave us regarding your recent service visit. We appreciate your loyalty to our dealership very much.

Lloyd Scarbro
Service Manager
304-720-9222


SS
Shaun S.
Cross Lanes, WV
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Excellent service
Kudos to David Shah, Cody Browning, & their team at Joe Holland. Purchasing experience, service, and support are excellent.
LLOYD S S., Service Manager from Joe Holland Hyundai responded on 11/08/2018

Thank you for the 5 Star rating you gave us regarding your recent service visit. We appreciate your business very much!! I'll share your comments with our staff.

Lloyd Scarbro
Service Manager
304-720-9222


Verified Customer
Saint Albans, WV
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Great service
All work, costs and time to be complete were explained to me at the beginning. Nothing done unless I authorized it. Cody kept me updated throughout visit.
LLOYD S S., Service Manager from Joe Holland Hyundai responded on 11/08/2018

Thank you for the 5 Star rating you gave us regarding your recent service visit. We appreciate your business very much!!

Lloyd Scarbro
Service Manager
304-720-9222


JK
Jodi K.
Mill Creek, WV
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Great customer service
Always friendly and will definitely continue business with joe Hollen
LLOYD S S., Service Manager from Joe Holland Hyundai responded on 11/05/2018

Thank you for the 5 Star rating you gave us regarding your recent service visit. We appreciate your loyalty to our dealership!

Lloyd Scarbro
Service Manager
304-720-9222


Verified Customer
Corinne, WV
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Quick and Efficient
I bought a new Elantra in January. Recently my engine light came on and I received a blue link alert. I originally called the salesman who sold me the car, David Parsons, and he was very helpful on getting me set up with Cody Browning in the Hyundai service department and helped me get an appointment for the next day. Cody was able to find the problem and get it fixed within an hour.
LLOYD S S., Service Manager from Joe Holland Hyundai responded on 11/05/2018

Thank you for the 5 Star rating and the kind comments. we appreciate your buisness very much!

Lloyd Scarbro
Service Manager
304-720-9222


Verified Customer
Charleston, WV
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018 Category: Service
Good staff
Staff are friendly, helpful and responsive.
LLOYD S S., Service Manager from Joe Holland Hyundai responded on 11/02/2018

Thank you for the 5 Star rating you gave us regarding your recent service visit. We appreciate your business very much!!

Lloyd Scarbro
Service Manager
304-720-9222


EM
Edward M.
Charleston, WV
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018 Category: Service
Very pleased
Body shop personnel were polite, work done quickly and well, car washed and interior cleaned.
LLOYD S S., Service Manager from Joe Holland Hyundai responded on 11/02/2018

Thakn you for the kind comments rearding our Body Shop staff. We appreciate ypur business very much. 

Lloyd Scarbro
Service Manager
304-720-9222


RC
Richard C.
Charleston, WV
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Timely and considerate
How Holland Service is prompt and efficient.
LLOYD S S., Service Manager from Joe Holland Hyundai responded on 11/01/2018

Thank you for the 5 Star rating you ave us regarding your recent service visit. We appreciate your business very much!

Lloyd Scarbro
Service Manager
304-720-9222


WH
Walter H.
Charleston, WV
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Joe Holland Hyundai is fabulous!
I received excellent service from the moment I entered the dealership. Cody is my Service Coordinator. He took all of my information & then sent Dalton took car of a loaner car. Everything went smoothly. My engine was replaced in a timely manner & I was on my way.
LLOYD S S., Service Manager from Joe Holland Hyundai responded on 10/31/2018

Thank you for completing the Sure Critic Survey. We appreciate your business very much!!

Lloyd Scarbro
Service Manager
304-720-9222


TS
Thurl S.
Charleston, WV
2012 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Mr
Cody Browning is always Very Friendly and Very Helpful!!! I have never had a bad Experience at Joe Holland!!!
LLOYD S S., Service Manager from Joe Holland Hyundai responded on 10/31/2018

Thank you for the kind compliment. I'll share your comments with Cody and the rest of our staff.

Lloyd Scarbro
Service Manager
304-720-9222